Comfort Inn Ottawa West Kanata

2.5 star property

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Photo gallery for Comfort Inn Ottawa West Kanata

1 bedroom, premium bedding, pillowtop beds, individually decorated
Exterior
Exterior
Free daily buffet breakfast
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Housekeeping
  • Laundry
  • Parking included
  • Gym
$117
includes taxes & fees
Dec 20 - Dec 21

Explore the area

View in a map
222 Hearst Way, Ottawa, ON, K2L3A2
  • Place, Landmark Cinemas Kanata
    ‪20 min walk‬
  • Place, Kanata Centrum Shopping Centre
    ‪2 min drive‬
  • Place, Bell Sensplex
    ‪4 min drive‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪25 min drive‬

Room options

Room, 2 Double Beds, Non Smoking (2nd Floor)

8.2 out of 10
Very good
(36 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking (2nd Floor)

8.4 out of 10
Very good
(7 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Pet Friendly)

8.6 out of 10
Excellent
(28 reviews)
  • 230 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 king bed Non-Smoking (2nd floor)

8.6 out of 10
Excellent
(15 reviews)
  • 230 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Pet Friendly)

8.4 out of 10
Very good
(7 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen beds Non-Smoking (2nd floor)

8.4 out of 10
Very good
(20 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

8.6 out of 10
Excellent
(7 reviews)
  • 248 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Comfort Inn Ottawa West Kanata

Hotel in Kanata
This smoke-free hotel features a fitness center, a 24-hour business center, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, concierge services, and dry cleaning.
Comfort Inn Ottawa West Kanata offers 146 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium cable channels.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 377 square feet (35 square meters) include conference space. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Complimentary self parking is available on site, along with a car charging station.

Comfort Inn Ottawa West Kanata is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 377 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Motel Ottawa West Kanata
Comfort Inn Ottawa West Kanata
Comfort Inn Kanata
Comfort Inn Ottawa West Kanata Hotel Kanata
Comfort Inn Ottawa West Kanata Ontario
Kanata Comfort Inn
Comfort Inn Ottawa West Kanata Hotel
Comfort Inn Ottawa West Kanata Hotel
Comfort Inn Ottawa West Kanata Ottawa
Comfort Inn Ottawa West Kanata Hotel Ottawa

Reviews

Comfort Inn Ottawa West Kanata Reviews

8.4

Very Good

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 503 out of 1042 reviews
Rating 8 - Good. 341 out of 1042 reviews
Rating 6 - Okay. 103 out of 1042 reviews
Rating 4 - Poor. 54 out of 1042 reviews
Rating 2 - Terrible. 41 out of 1042 reviews

Reviews

10/10 Excellent

Brittany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot breakfast
Stayed 1 night in Aug 2025

8/10 Good

Natalie

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel if you have a pet. Lots of space around hotel. Will return again. Should have extra pet fee posted. Was 25.00 extra a night for each pet.
Stayed 5 nights in Aug 2025

10/10 Excellent

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to find. Close to amenities. Highly recommended
Stayed 1 night in Aug 2025

8/10 Good

Helga

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Aug 2025

10/10 Excellent

Thi Nhung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Aug 2025

6/10 Okay

Irina

Stayed 2 nights in Aug 2025

4/10 Poor

Irina

Stayed 2 nights in Aug 2025

10/10 Excellent

Susan Kay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager was outstanding to helping find first floor room last minute
Stayed 1 night in Aug 2025

2/10 Terrible

Hannah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
It was a quiet stay. However I don't have a credit card. They did accept a debit card. On their website it SHOULD state they don't except cash and SHOULD also state that you need a credit card. As a client it would be nice to know before you show up at the hotel...
Stayed 2 nights in Aug 2025

4/10 Poor

Marie-eve

Liked: Staff & service
Beds were smaller than real queen size beds. A few things seemed outdated and no plugs on each side of the beds.
Stayed 1 night in Aug 2025

10/10 Excellent

Wahidullah

Stayed 1 night in Aug 2025

8/10 Good

Darren

Liked: Cleanliness, staff & service, room comfort
Room was clean and bed was good could use some updates in the decor. Staff were friendly
Stayed 2 nights in Aug 2025

8/10 Good

Jill

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient and helpful staff. Very good breakfast options but quite a busy breakfast area on the weekend. The room was clean but hallways were a little dingy. Overall, good value for money.
Stayed 3 nights in Jul 2025

10/10 Excellent

june

Stayed 1 night in Aug 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would/will stay again.

We have travelled to the Ottawa area a few times with our dog. This location is exceptionally dog friendly. There is a massive lawn for "business" as well as you ae in a very walkable subdivision. The staff was incredibly friendly. The room was clean and has been recently "freshened up". Complementary breakfast is a buffet with the usual suspects.
Stayed 1 night in Aug 2025

10/10 Excellent

Brodie

Stayed 1 night in Aug 2025

8/10 Good

Claire-Bronte

Liked: Cleanliness, staff & service, property conditions & facilities
Pet friendly, great internet, great AC. Clean and spacious
Stayed 1 night in Aug 2025

4/10 Poor

John

Traveled with partner, Traveled with pets
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Property was a great spot to crash, right off the highway. I was quite turned off that after advertising as per freindly, and accepting payment in advance, they asked for another fifty for the dogs to stay as well as taking a damage deposit (which I didn't mind).
Stayed 1 night in Aug 2025

2/10 Terrible

Oshjen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Luanne

Traveled with family
Liked: Staff & service, amenities
Our original room had a musty smell and we later discovered that it was due to the air conditioner leaking. The carpet in front of the air conditioner was wet. We were in a room with two queen beds. The hotel was booked so they only had a room with a king bed available. That meant our son would have to sleep on the pull out couch. They also offered to run a machine to clear the smell from the room. We opted for them to clean the room and switch to another room with two queen beds which would be available the next day. After they cleaned the room it didn’t smell as musty as before but the smell was still there. The carpet was still wet. The hotel manager Richard Lam did his best to accommodate us and provided us with a discount for the two nights that we slept in that room. The new room that we switched to the next day smelt much better and had no issues. The breakfast options were great. All of the staff from the kitchen to the housekeeping to all of the front desk staff, especially Richard were all very friendly and accommodating!
Stayed 4 nights in Aug 2025

8/10 Good

Shekhar

Stayed 1 night in Aug 2025

4/10 Poor

Haleigh

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jul 2025

6/10 Okay

Kyle

Traveled with family
Liked: Cleanliness, staff & service
They made us change rooms from queen beds to doubles and from the main floor to the 2nd which was annoying. Room was nice and clean and staff was friendly. Breakfast was total chaos.
Stayed 1 night in Aug 2025

8/10 Good

Amandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025