This smoke-free hotel features a fitness center, a 24-hour business center, and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, concierge services, and dry cleaning.
Comfort Inn Ottawa West Kanata offers 146 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium cable channels.
This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and a meeting room. A complimentary breakfast is offered each morning. Event facilities measuring 377 square feet (35 square meters) include conference space. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Complimentary self parking is available on site, along with a car charging station.
Comfort Inn Ottawa West Kanata is a smoke-free property.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Electric car charging station on site
Free self parking on site
RV/bus/truck parking on site
Wheelchair-accessible parking available
Food and drink
Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
Things to do
Gym
TV in common areas
Family friendly
In-room microwave
Laundry facilities
Mini-fridge
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Business services
24-hour business center
377 square feet of conference space
Computer station
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Stair-free path to entrance
Upper floors accessible by stairs only
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk
More
1 building
2 floors
Banquet hall
Smoking not allowed
Room amenities
Bedroom
Blackout drapes
Pillowtop mattress
Premium bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
42-inch LCD TV with premium cable channels
Food and drink
Coffee/tea maker
Microwave
Mini-fridge
More
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Free local calls
Heating (climate-controlled)
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Pet fee: CAD 25 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
We should mention
This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Comfort Inn Motel Ottawa West Kanata
Comfort Inn Ottawa West Kanata
Comfort Inn Kanata
Comfort Inn Ottawa West Kanata Hotel Kanata
Comfort Inn Ottawa West Kanata Ontario
Kanata Comfort Inn
Comfort Inn Ottawa West Kanata Hotel
Comfort Inn Ottawa West Kanata Hotel
Comfort Inn Ottawa West Kanata Ottawa
Comfort Inn Ottawa West Kanata Hotel Ottawa
Reviews
Comfort Inn Ottawa West Kanata Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
It was a quiet stay. However I don't have a credit card. They did accept a debit card. On their website it SHOULD state they don't except cash and SHOULD also state that you need a credit card. As a client it would be nice to know before you show up at the hotel...
Jeremy
Stayed 2 nights in Aug 2025
4/10 Poor
Marie-eve
Aug 17, 2025
Liked: Staff & service
Beds were smaller than real queen size beds. A few things seemed outdated and no plugs on each side of the beds.
Marie-eve
Stayed 1 night in Aug 2025
10/10 Excellent
Wahidullah
Aug 17, 2025
Wahidullah
Stayed 1 night in Aug 2025
8/10 Good
Darren
Aug 14, 2025
Liked: Cleanliness, staff & service, room comfort
Room was clean and bed was good could use some updates in the decor. Staff were friendly
Efficient and helpful staff. Very good breakfast options but quite a busy breakfast area on the weekend. The room was clean but hallways were a little dingy. Overall, good value for money.
We have travelled to the Ottawa area a few times with our dog. This location is exceptionally dog friendly. There is a massive lawn for "business" as well as you ae in a very walkable subdivision. The staff was incredibly friendly. The room was clean and has been recently "freshened up". Complementary breakfast is a buffet with the usual suspects.
Property was a great spot to crash, right off the highway. I was quite turned off that after advertising as per freindly, and accepting payment in advance, they asked for another fifty for the dogs to stay as well as taking a damage deposit (which I didn't mind).
Our original room had a musty smell and we later discovered that it was due to the air conditioner leaking. The carpet in front of the air conditioner was wet.
We were in a room with two queen beds. The hotel was booked so they only had a room with a king bed available. That meant our son would have to sleep on the pull out couch. They also offered to run a machine to clear the smell from the room. We opted for them to clean the room and switch to another room with two queen beds which would be available the next day.
After they cleaned the room it didn’t smell as musty as before but the smell was still there. The carpet was still wet.
The hotel manager Richard Lam did his best to accommodate us and provided us with a discount for the two nights that we slept in that room.
The new room that we switched to the next day smelt much better and had no issues.
The breakfast options were great.
All of the staff from the kitchen to the housekeeping to all of the front desk staff, especially Richard were all very friendly and accommodating!
Luanne
Stayed 4 nights in Aug 2025
8/10 Good
Shekhar
Aug 5, 2025
Shekhar
Stayed 1 night in Aug 2025
4/10 Poor
Haleigh
Aug 5, 2025
Liked: Staff & service
Disliked: Cleanliness
Haleigh
Stayed 1 night in Jul 2025
6/10 Okay
Kyle
Traveled with family
Aug 3, 2025
Liked: Cleanliness, staff & service
They made us change rooms from queen beds to doubles and from the main floor to the 2nd which was annoying. Room was nice and clean and staff was friendly. Breakfast was total chaos.