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ANDAZ OTTAWA BYWARD MARKET, BY HYATT

4.0 star property

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Photo gallery for ANDAZ OTTAWA BYWARD MARKET, BY HYATT

Terrace/patio
In-room safe, desk, blackout drapes, soundproofing
Front of property - evening/night
Lobby
Breakfast served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
$166
includes taxes & fees
Nov 11 - Nov 12

Explore the area

View in a map
325 Dalhousie Street, Ottawa, ON, K1N 7G1
  • Place, Byward Market Square
    ‪3 min walk‬
  • Place, University of Ottawa
    ‪5 min walk‬
  • Place, Parliament Hill
    ‪12 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(23 reviews)
  • 302 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed

9.4 out of 10
Exceptional
(71 reviews)
  • 302 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout drapes, soundproofing

Room, 2 Queen Beds

8.8 out of 10
Excellent
(29 reviews)
  • 302 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed, Accessible (Shower)

9.6 out of 10
Exceptional
(16 reviews)
  • 302 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Shower)

In-room safe, desk, blackout drapes, soundproofing

Room, 2 Queen Beds, Accessible (Shower)

9.0 out of 10
Wonderful
(15 reviews)
  • 302 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed, Accessible (Shower)

8.8 out of 10
Excellent
(17 reviews)
  • 302 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Andaz, Suite

In-room safe, desk, blackout drapes, soundproofing

Andaz, Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(18 reviews)
  • 302 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Room, 1 King Bed

9.4 out of 10
Exceptional
(84 reviews)
  • 302 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout drapes, soundproofing

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(66 reviews)
  • 302 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

ANDAZ OTTAWA BYWARD MARKET, BY HYATT

4-star hotel in Downtown Ottawa
A restaurant, 2 bars/lounges, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a rooftop terrace, a coffee shop/cafe, and valet parking. Housekeeping is available on request.
ANDAZ OTTAWA BYWARD MARKET, BY HYATT offers 200 accommodations with safes and complimentary bottled water. Televisions come with cable channels and Netflix. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary. Event facilities measuring 4500 square feet (418 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a rooftop terrace, and tour/ticket assistance. Concierge services and wedding services can be provided. Onsite parking is available (surcharge).

ANDAZ OTTAWA BYWARD MARKET, BY HYATT is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and noon.
Feast + Revel - This restaurant serves breakfast only.
Copper, Spirits & Sights - This rooftop bar serves light fare only. Happy hour is offered. Reservations are required. Open select days.
Feast + Revel - This restaurant serves dinner only. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (CAD 48 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; CAD 15 to 32 for adults and CAD 7.50 to 32 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Copper, Spirits & Sights
  • Feast + Revel
  • Feast + Revel

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,500 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 16 floors
  • Banquet hall
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50.00 per accommodation, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 32 for adults, and CAD 7.50 to 32 for children
  • Covered valet parking fee: CAD 48 per day (in/out privileges)
  • Pet fee: CAD 50.00 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply

Property is also known as

Andaz Ottawa Byward Market Hotel
Andaz Byward Market Hotel
Andaz Byward Market
ANDAZ OTTAWA BYWARD MARKET, BY HYATT Hotel
ANDAZ OTTAWA BYWARD MARKET, BY HYATT Ottawa
Andaz Ottawa Byward Market a concept by Hyatt
ANDAZ OTTAWA BYWARD MARKET, BY HYATT Hotel Ottawa

Reviews

ANDAZ OTTAWA BYWARD MARKET, BY HYATT Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1133 out of 1836 reviews
Rating 8 - Good. 365 out of 1836 reviews
Rating 6 - Okay. 147 out of 1836 reviews
Rating 4 - Poor. 91 out of 1836 reviews
Rating 2 - Terrible. 100 out of 1836 reviews

Reviews

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heads up

Guests should be advised that there is no parking on site at time of booking & when confirmation email is sent so should a list of parking lots nearby. Too much time was wasted trying to find parking. Plus the valet parking in front was full, so there is nowhere to stop and ask front desk.
Stayed 1 night in Jul 2025

8/10 Good

Marcelle

Liked: Cleanliness, staff & service, property conditions & facilities
The number of homeless and crack heads nearby. I recognize these are societal issues but I was not comfortable. The hotel was amazing though.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service from staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooftop bar, great view., Can do without the waiter singing out Amy Winehouse tunes along with the music and shouting out words. Discretion, class and service should be the norm,
Stayed 1 night in Jul 2025

10/10 Excellent

Mateo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Harsimran

Stayed 1 night in Jul 2025

8/10 Good

Troy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like the pillows in the room, much too soft . Unfortunately too many homeless people in the area , all asking for money
Stayed 1 night in Jul 2025

10/10 Excellent

Ted

Liked: Amenities, property conditions & facilities
The modern feel
Stayed 1 night in May 2025

8/10 Good

Sanjna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom door was difficult to lock. Other than that we had a great time.
Stayed 1 night in Jul 2025

10/10 Excellent

Marc

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

WENMING

Very modern design, nice and clean
Stayed 1 night in Jul 2025

10/10 Excellent

Danielle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for the Byward Market, hotel is always clean and staff friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel but the area was pretty questionable
Stayed 2 nights in Jul 2025

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

2/10 Terrible

Daniel

Business traveler
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities

to hot 4 me

Stayed 1 night in Jul 2025

10/10 Excellent

Goran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Ben

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place but showers were cold. No hot water.
Stayed 1 night in Jul 2025

6/10 Okay

Leanna

Traveled with partner
Liked: Cleanliness, amenities
We lost power once we got there later at night and had cold showers the next day because water heater likely had been shut off. I know this was out of there control but if I’m paying to stay somewhere not in my own home, I shouldn’t be paying full price for not a full service. They wouldn’t do anything about it which was unfortunate.
Stayed 2 nights in Jul 2025

10/10 Excellent

Louise

Liked: Amenities
Loved it - beautiful property and great staff !
Stayed 1 night in Jul 2025

2/10 Terrible

Xiaojuan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The faulty equipment in the bathroom caused the injury my husband sustained. It was a terrible experience, this hotel should be closed down immediately in my opinion.
Stayed 1 night in Jul 2025

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

xiang lian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great. We didn't drive, but the places we wanted to go were within walking distance. It was very convenient and the room was very clean.
Stayed 1 night in Jul 2025

10/10 Excellent

Marion

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were very good. Service excellent. Easy check in and check out.
Stayed 3 nights in Jul 2025