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Biwako Grand Hotel

3.5 star property

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Photo gallery for Biwako Grand Hotel

Hot springs
Exterior
Courtyard
Japanese Style Room with Private Open-air Bath | View from room
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Breakfast included
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Parking included
$106
Dec 21 - Dec 22

Explore the area

View in a map
6-5-1 Ogoto, Otsu, Shiga-ken, 520-0101
  • Place, Ogoto Onsen
    ‪1 min walk‬
  • Place, Biwako Quasi-National Park
    ‪1 min walk‬
  • Place, Kiyomizu Temple
    ‪29 min drive‬

Room options

View all photos for Japanese Style Room with Private Open-air Bath

Japanese Style Room with Private Open-air Bath | Desk, free WiFi, bed sheets

Japanese Style Room with Private Open-air Bath

9.0 out of 10
Wonderful
(4 reviews)
  • Lake view
  • Sleeps 8
  • 8 Twin Futons

View all photos for Japanese Style Room with Shared Bathroom

Japanese Style Room with Shared Bathroom | Desk, free WiFi, bed sheets

Japanese Style Room with Shared Bathroom

7.8 out of 10
Good
(8 reviews)
  • Sleeps 6
  • 6 Twin Futons

View all photos for Japanese Style Room with Bathroom

Japanese Style Room with Bathroom | Desk, free WiFi, bed sheets

Japanese Style Room with Bathroom

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 6
  • 6 Twin Futons

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About this property

Biwako Grand Hotel

3.5-star ryokan in Ogoto
A restaurant, a conference center, and spa services are available at this ryokan. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and free train station pick-up. Additionally, laundry facilities, a 24-hour front desk, and an arcade/game room are onsite.
Biwako Grand Hotel offers 182 air-conditioned accommodations with slippers and complimentary toiletries. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and toothbrushes and toothpaste.

This Otsu ryokan provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open 24 hours. There are hot springs on site.

Biwako Grand Hotel features hot springs. The ryokan offers a restaurant. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This business-friendly ryokan also offers spa services, an arcade/game room, and gift shops/newsstands. A train station pick-up service and a train station drop-off service are complimentary for guests. Complimentary self parking is available on site.

Biwako Grand Hotel has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.
Biwako Grand Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour train station pick-up and drop-off shuttle
  • Train station shuttle on request
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Bicycle shuttle
  • Hot springs
  • Karaoke
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Conference center

Outdoors

  • Garden

Spa

  • 24-hour public bath
  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Extra futon (surcharge)

Bathroom

  • Free toiletries
  • Private or shared bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: JPY 150.0 per stay
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Futon bed fee: JPY 5000 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Biwako Grand Hotel Otsu
Biwako Grand Otsu
Biwako Grand
Biwako Grand Hotel Otsu
Biwako Grand Hotel Ryokan
Biwako Grand Hotel Ryokan Otsu

Biwako Grand Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 24 out of 48 reviews
Rating 8 - Good. 15 out of 48 reviews
Rating 6 - Okay. 4 out of 48 reviews
Rating 4 - Poor. 4 out of 48 reviews
Rating 2 - Terrible. 1 out of 48 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Liked: Cleanliness, amenities, property conditions & facilities
Private onsen on the balcony was amazing.
Stayed 2 nights in May 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Feb 2019

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traditional hot spring hotel

You got everything you need in the hotel. Nice staff.
Stayed 1 night in Jun 2018

10/10 Excellent

りょうや

Liked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

ツネオ

Traveled with family and small children
Liked: Staff & service
浴場を入るのに館内の移動が少し遠い。
Stayed 1 night in Aug 2025

8/10 Good

ゆい

Stayed 1 night in Aug 2025

10/10 Excellent

Yuna

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

昔ながらの良いホテル

Stayed 1 night in Aug 2025

8/10 Good

DAISUKE

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
二つのお部屋が垂直に位置していて、男女で使い分けたい場合などは便利だと思いました。家族で使うには、難しかったです。部屋風呂は最高！月が湖面に映り、幻想的な風景が見られました。
近江神宮に寄りました。
Stayed 1 night in Aug 2025

10/10 Excellent

Yee fun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, free car parking, the hotel is spacious, 2 onsens with different views
Stayed 1 night in Aug 2025

6/10 Okay

yasuda

Liked: Staff & service, property conditions & facilities
2種類の浴室のパターンが一緒であった。
Stayed 1 night in Aug 2025

6/10 Okay

AKIKO

Traveled with family
Disliked: Amenities, property conditions & facilities
食事は選べたのでよかった。ふとんは普通
Stayed 1 night in Aug 2025

8/10 Good

Kazunari

Stayed 1 night in Jul 2025

8/10 Good

あつき

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お風呂が良かったです。
Stayed 2 nights in Jul 2025

8/10 Good

ちさの

Liked: Cleanliness, staff & service, property conditions & facilities
お風呂も大きくて気持ちいい。 となりの部屋の騒音がはひどくて、残念！ スタッフに周辺の案内を尋ねても、周知度が低い。
Stayed 1 night in Jul 2025

10/10 Excellent

Kenta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
またお世話になりたいと思う良いお宿でした。
Stayed 1 night in Jul 2025

10/10 Excellent

Kin Kwan Eddie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good view, high price value, staff is very good.
Stayed 1 night in Feb 2025

8/10 Good

Chung Yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Perez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Takahiro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
그냥 구글 맵에서 콕 찍어서 갔던 소도시 호텔인데, 온천수가 대박이었음. 뜨겁지도 차갑지도 않으면서 온천수 특유의 미끌미끌함과 맑은 물인데, 잠깐만 들어가 앉았다 나와도 피부가 매끈해지는 최고의 온천수임. 주변 풍광도 호수와 어우러져 너무나 멋짐. 조용하게 하루종일 뒹굴거리다 오기에 딱 좋은 호텔입니다. 식사도 좋았어요.
Stayed 2 nights in Jan 2019

10/10 Excellent

Reiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

サービス

子供が魚介系が苦手なので、事前にその旨伝えていたら、お肉に代えてくれていて本当に助かりました。
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
호수가 보이는 온천 너무나도 아름답고 잘 쉬었다 갑니다
Stayed 1 night in Feb 2019