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Homewood Suites Ajax, Ontario, Canada

3.0 star property

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Photo gallery for Homewood Suites Ajax, Ontario, Canada

Terrace/patio
Free self parking
Studio, 1 King Bed, Accessible (Hearing) | Living area | Flat-screen TV, pay movies
Lobby
Studio, 1 King Bed, Accessible (Hearing) | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher

Popular amenities

  • Kitchen
  • Housekeeping
  • Pet friendly

Explore the area

Map
600 Beck Crescent, Ajax, ON, L1Z 1C9
  • Ajax Convention Centre
    ‪2 min walk‬
  • Pickering Casino Resort
    ‪4 min drive‬
  • Toronto Zoo
    ‪15 min drive‬
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    ‪42 min drive‬

Room options

View all photos for Suite, Non Smoking

Blackout drapes, free cribs/infant beds, free WiFi, bed sheets

Suite, Non Smoking

  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Flat-screen TV, pay movies

Suite, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

Suite, 2 Queen Beds, Accessible, Bathtub | Blackout drapes, free cribs/infant beds, free WiFi, bed sheets

Suite, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Living area | Flat-screen TV, pay movies

Studio Suite, 1 King Bed

9.2 out of 10
Wonderful
(37 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Full-size fridge, microwave, stovetop, dishwasher

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(24 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for 2 Queens 1 King Two Bedroom Two Bathroom Suite

Blackout drapes, free cribs/infant beds, free WiFi, bed sheets

2 Queens 1 King Two Bedroom Two Bathroom Suite

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 King Bed

Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 King Bed

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Studio, 1 King Bed, Accessible (Hearing) | Living area | Flat-screen TV, pay movies

Studio, 1 King Bed, Accessible (Hearing)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

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Terrace/patio

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The price is $257 total
includes taxes & fees
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About this property

Homewood Suites Ajax, Ontario, Canada

3-star Ajax hotel with indoor pool
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a business center, and concierge services.
Homewood Suites Ajax, Ontario, Canada offers 104 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with pay movies. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Homewood Suites Ajax, Ontario, Canada features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This 3-star property offers access to a 24-hour business center and 2 meeting rooms. This Ajax hotel also offers a terrace, barbecue grills, and a vending machine. Complimentary self parking is available on site, along with a car charging station.

Homewood Suites Ajax, Ontario, Canada has designated areas for smoking.

A complimentary on-the-go breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Filipino, French, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Mini golf

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Mini golf
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 6 floors
  • Banquet hall
  • Built in 2014
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating (climate-controlled)
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: CAD 50.00
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 159
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 195 per accommodation (varies based on length of stay), plus a one-time cleaning fee of CAD 195
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 35 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CAD 195 per accommodation (varies based on length of stay) plus CAD 195 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: CAD 50.00 (subject to availability)
  • Late check-out fee: CAD 159 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pre-paid debit/credit cards and cash will not be accepted as payment at check-in for deposits and incidentals.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Ajax Ontario Canada
Homewood Suites Hotel Ajax Ontario Canada
Homewood Suites Ajax Ontario Canada Hotel
Homewood Suites Ontario Canada
wood Suites Ajax Ontario Cana

Homewood Suites Ajax, Ontario, Canada Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 569 out of 1002 reviews
Rating 8 - Good. 276 out of 1002 reviews
Rating 6 - Okay. 91 out of 1002 reviews
Rating 4 - Poor. 37 out of 1002 reviews
Rating 2 - Terrible. 29 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Mystery Furtado

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely the WORST!!

Over scrutinized at check-in. When the person in front of me had NOT received the same treatment at check-in right before my eyes! The hotel was undergoing extensive renovations without properly securing the working areas for security of the guests. And the Renovation was not advertised while booking. The mattress was very thin and NOT what you expect of anything that has the Hilton name beside it….disappointing. Because my children had to go back to the room to change into proper attire to walk through the renovations we arrived at the restaurant at 10:01 and they denied us service, without even offering something to take to the room. The service was extremely poor. DO NOT RECOMMEND find another place to stay!!!
Stayed 1 night in Apr 2025

10/10 Excellent

Katie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite the property undergoing renovations, it was beyond our expectations. Only wish was that the pool was a bit bigger felt like we were to many people in the pool with just 4 adults and 3 kids.
Stayed 1 night in Apr 2025

10/10 Excellent

RAQUEL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Family gateway

Whenever we come to town for a holiday weekend with my family, they always have great service. The homewood suites by Hilton hotel staff at the Ajax location are kind, helpful and welcoming. My children enjoy their pool! They are currently renovating and we’re loving how it’s coming along.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place. The housekeeping staff are good at their jobs. They make the rooms very comfortable
Stayed 4 nights in Apr 2025

10/10 Excellent

Mushfiekah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Only issue was having to constantly ask for extra towels when the staff knew how many people were in the room.
Stayed 2 nights in Apr 2025

8/10 Good

Christine, Newcastle

Liked: Staff & service
The fire alarm was going off for approximately 45 minutes which woke me up and scared my dog. When it was check time the elevator was out of service and I had to bring everything down 6 flights of stairs with my dog
Stayed 2 nights in Apr 2025

6/10 Okay

MARGARET

Liked: Cleanliness, staff & service, property conditions & facilities
The location of the property and hotel was perfect for where we wanted to be. The assigned room (410) was great and spacious. However, it also turned out to be quite noisey as it faced the 401 highway with terrible traffic both day and night. Trains coming and going again both day and night. Sleeping was almost impossible to say the least. Should we decide to return there sometime in the future, we will definitely request a room on the other side of the hotel. Hopefully, the noise from the traffic wouldn't be as loud. We were disappointed it turned out the way it did. We're older and truly enjoy spending any available time in more relaxing and quiet surroundings. This trip did not fit-the-bill in this regard, so to speak!
Stayed 2 nights in Apr 2025

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 3 nights in Apr 2025

8/10 Good

Gerard

Stayed 2 nights in Apr 2025

10/10 Excellent

Patrick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Chris

I didn’t expect the road noise to be that bad probably would stay here again solely for that reason everything else was good otherwise
Stayed 1 night in Mar 2025

8/10 Good

Joel

Traveled with family and small children, Traveled with family
Property was nice and close to the highway. Room was big and we loved the layout of the 2 bedroom suite. Room was fairly clean except drywall dust on lots of surfaces and dirty dishes were left in the dishwasher. Place is under Reno’s so a bit of a construction zone. Main complaint would be with the breakfast, we went down at 8:30 and food was cold/stale. Staff acted like we were inconveniencing them although we were told breakfast was open until 9:30. It’s all ready for 6:30 so if you like warm food, go early. Nice building, nice room. Would stay again because of the great layout
Stayed 1 night in Mar 2025

6/10 Okay

Cheryl

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Not a great stay.

Hotel was under renovations so there was noise. Our room faced the 401 and there was a lot of traffic noise. Our room was clean but bedding was show its age…grey not white. The bed was very uncomfortable. Breakfast was not great.
Stayed 2 nights in Mar 2025

6/10 Okay

Lindsay

Liked: Staff & service
Stayed 2 nights in Mar 2025

8/10 Good

Dave

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great to be near the highway, but very little around. Tiny swimming pool.
Stayed 1 night in Dec 2024

10/10 Excellent

Charmaine, London

Liked: Cleanliness
Stayed 1 night in Mar 2025

4/10 Poor

Elina

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
This hotel is in need of renovations. Check in was easy although we checked in late so it took a little while as it was after midnight. Our room was okay. It was good enough to crash for one night which is what we needed it for. I expected more from the hotel and think it’s a little overpriced.

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Other than the current construction (which we knew about) its a greay location
Stayed 1 night in Mar 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Dawn

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
The couchs and door and carpet in our room were dirty and stained.I was not impressed. There was rice stuck to the couches. We had 4 people and a baby in our room and they provided us with 3 towels and when we asked for more they said they can provide only two more. Mind you we are all girls who need towels for our hair. Breakfast was decent and the staff in the morning were delightful. The towel self in the pool was also rusted and did not look clean.
Stayed 2 nights in Mar 2025

6/10 Okay

Karen

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The pool was very cold, uncomfortably cold, perhaps it’s the Reno’s that were going on at the time. Other than that, the place is fine
Stayed 1 night in Mar 2025

8/10 Good

Kimberlie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel felt like a home away from home since the room had a full sized refrigerator, microwave, toaster, dishwasher etc. The parking was convenient and free. Also, the daily breakfast made the stay more worthwhile and economical. The staff were friendly and accommodating.
Stayed 4 nights in Mar 2025

8/10 Good

Shirley

Traveled with family
Liked: Cleanliness, staff & service, room comfort

My grandson had a nice time he loves to swim

It was a beautiful hotel it is under construction but the floor they put us on had already been renovated after we unpacked everything put all our belongings away and food I discovered the kitchen floor had water so I called the front desk the sent maintenance asap but he informed us the dishwasher was not properly installed then said they would give us another suit on another floor we had to pack everything up and move to another floor the maintenance man was very nice after we put everything in our wagon he helped us move and we went swimming and when we returned to our suit internet was out for around 45 minutes my grandson was very upset his iPad is his live But besides that the breakfast was excellent and the workers were very nice
Stayed 2 nights in Mar 2025

8/10 Good

Jamie

Traveled with family
Unfortunately i didn’t realize the hotel was under renovations as it didn’t say anything when I booked my room. When we arrived there was a half hour period where the fire alarm was going off continuously which had the fire department show up. The room was clean and satisfying but the main hallways on the ground floor were covered as well as the elevator walls. The construction areas were well kept and clean and safe but I would have liked information about the renovations before booking. The hotel should have offered a discount due to the construction work and fire alarm situation. Breakfast was good and lots of choices for myself and my kids. Overall it’s a great hotel to stay in when the renovations are completed. I have stayed here more than once. If you can though book a room of odd numbers. This way you aren’t on the highway side of the hotel where you do hear some traffic noise.
Stayed 1 night in Mar 2025

6/10 Okay

Deborah

Traveled with partner
Liked: Cleanliness, staff & service
Stayed Feb 27-March 2 in accessible room 507. Appreciated the size of the bathroom & bedroom for my husband with walker. Staff were nice and accommodating. Pool looked inviting. Also liked that there were separate temperature controls in bed and living room. Misses: the room curtains did not close - there were filmy ones across the windows but the main curtains didn’t close. In the bathroom, the curtain was poorly installed in the roll-in shower and water always got over the floor. In the kitchen area - there were 4piece settings of cups, glasses, plates and bowls but only 3forks and 1 knife; no dish soap or tea towel; poor choice of coffee maker. Living room was just a couch and TV unit. Unfortunately the gym area was closed for renovations the entire time we were there - was not aware of that at time of booking. Renovations could be disturbing at times - but not as bad as I feared. Breakfast was essentially the same all 3 days we were there - would have appreciated a little more variety. My suggestions for improving the guest experience: 1. Install blackout curtains; 2. Kuerig coffee makers in each guest room; 3. Tea towel and dish soap so guests have option to not run the very loud dishwasher; 4. Add a small occasional table and a chair to the living room (or table in living room and chair in bedroom); 5. Offer ice water in the lobby/breakfast area throughout the day.
Stayed 3 nights in Feb 2025