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Sotetsu Grand Fresa Osaka - Namba

3.5 star property

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Photo gallery for Sotetsu Grand Fresa Osaka - Namba

Daily buffet breakfast (JPY 1800 per person)
Exterior
Interior detail
Reception
Superior Double Non-Smoking For 2 person | Soundproofing, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
$50
Jan 18 - Jan 19

Explore the area

View in a map
1-1-13 Nipponbashi, Chuo-ku, Osaka, Osaka-fu, 542-0073
  • Place, Dotonbori
    ‪1 min walk‬
  • Place, Kuromon Market
    ‪3 min walk‬
  • Place, Dotonbori Glico Sign
    ‪5 min walk‬
  • Airport, Osaka (KIX-Kansai Intl.)
    ‪58 min drive‬

Room options

View all photos for Triple Room Non-Smoking For 3 person

Soundproofing, free WiFi, bed sheets

Triple Room Non-Smoking For 3 person

8.6 out of 10
Excellent
(18 reviews)
  • 183 sq ft
  • Sleeps 5
  • 3 Twin Beds OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Standard Double Non-Smoking For 2 person

Standard Double Non-Smoking For 2 person | Soundproofing, free WiFi, bed sheets

Standard Double Non-Smoking For 2 person

8.0 out of 10
Very good
(39 reviews)
  • 140 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Non-Smoking For 1 person

Standard Single Non-Smoking For 1 person | Soundproofing, free WiFi, bed sheets

Standard Single Non-Smoking For 1 person

8.6 out of 10
Excellent
(37 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Economy Twin Non-Smoking For 2 person

Economy Twin Non-Smoking For 2 person | Soundproofing, free WiFi, bed sheets

Economy Twin Non-Smoking For 2 person

8.4 out of 10
Very good
(20 reviews)
  • 140 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Twin Non-Smoking For 2 person

Soundproofing, free WiFi, bed sheets

Superior Twin Non-Smoking For 2 person

9.0 out of 10
Wonderful
(15 reviews)
  • 183 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double Non-Smoking For 1 person

Standard Double Non-Smoking For 1 person | Soundproofing, free WiFi, bed sheets

Standard Double Non-Smoking For 1 person

8.8 out of 10
Excellent
(21 reviews)
  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Non-Smoking For 2 person

Soundproofing, free WiFi, bed sheets

Economy Double Non-Smoking For 2 person

8.4 out of 10
Very good
(6 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Economy Twin Non-Smoking For 1 person

Soundproofing, free WiFi, bed sheets

Economy Twin Non-Smoking For 1 person

8.0 out of 10
Very good
(1 review)
  • 140 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Non-Smoking For 1 person

Soundproofing, free WiFi, bed sheets

Superior Twin Non-Smoking For 1 person

  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Run of the House for 2 People (Room selected at check-in), Non Smoking

Soundproofing, free WiFi, bed sheets

Run of the House for 2 People (Room selected at check-in), Non Smoking

  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Run of the House for 1 Person (Room selected at check-in), Non Smoking

Run of the House for 1 Person (Room selected at check-in), Non Smoking | Soundproofing, free WiFi, bed sheets

Run of the House for 1 Person (Room selected at check-in), Non Smoking

  • Sleeps 1
  • 1 Twin Bed OR 2 Twin Beds

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About this property

Sotetsu Grand Fresa Osaka - Namba

3.5-star hotel in Minami
Along with a restaurant, this hotel has a microwave in a common area and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a front-desk safe.
Sotetsu Grand Fresa Osaka - Namba offers 698 air-conditioned accommodations with slippers and hair dryers. 32-inch flat-screen televisions come with satellite channels and pay movies.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

The hotel offers a restaurant. Wired and wireless Internet access is complimentary. This Osaka hotel also offers a vending machine, multilingual staff, and laundry facilities.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
MASSE DINING - This restaurant specializes in international cuisine.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,800 per person
  • A restaurant

Restaurants on site

  • MASSE DINING

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • Built in 1997
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
The name on the booking must match the name on the passport.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1800 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Sunroute Osaka Namba
Sunroute Osaka Namba
Sotetsu Fresa Osaka Namba
Sotetsu Grand Fresa Osaka Namba
Sotetsu Grand Fresa Osaka - Namba Hotel
Sotetsu Grand Fresa Osaka - Namba Osaka
Sotetsu Grand Fresa Osaka - Namba Hotel Osaka

Sotetsu Grand Fresa Osaka - Namba Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1212 out of 2291 reviews
Rating 8 - Good. 679 out of 2291 reviews
Rating 6 - Okay. 278 out of 2291 reviews
Rating 4 - Poor. 78 out of 2291 reviews
Rating 2 - Terrible. 44 out of 2291 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Chaise

Stayed 5 nights in Jun 2025

8/10 Good

Ky

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: 1) One block away from subway entrance, indoor walkway with many shops and restaurants, and Dotonbori. 2) Steps away from drug store, restaurants, and convenience store. 3) Buffet breakfast selection and drinks were good with Japanese and Western options. 4) Room size, quality and cleanliness were good for the price paid. Cons: 1) Room was a bit noisy being close to Dotonbori. 2) Hotel room washroom toilet consistently left a musky smell and was likely from pipes.
Stayed 6 nights in Jun 2025

10/10 Excellent

MARIA RITA

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena ubicación y el desayuno con opciones para diferentes gustos.
Stayed 2 nights in Oct 2025

8/10 Good

Su-Mee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, 2 minutes from Dotonbori. Lots of shopping and eating options and within 3 minute walk from train station.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kaikai

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location, very convenient. Check in check out was quick and easy!
Stayed 2 nights in Oct 2025

10/10 Excellent

Dean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New modern hotel. Friendly staff
Stayed 5 nights in Oct 2025

10/10 Excellent

Johanna

Stayed 2 nights in Sep 2025

8/10 Good

Karen

Liked: Cleanliness, staff & service
Staff are friendly and helpful, room renovated and clean. You had all amenities needed and in central location. Whilst clean the bathroom had an occasional drain smell.
Stayed 2 nights in Oct 2025

10/10 Excellent

Maria blanche

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost perfect, one thing I noticed though, every time I had my room made up, they do not vacuum the room carpet, I do not see a vacuum at the aisle as well. Room and washroom is clean, it would be better if rooms are to be vacuumed.
Stayed 3 nights in Oct 2025

4/10 Poor

Kate

Liked: Cleanliness
Disliked: Staff & service, room comfort

Avoid like the you know what

Was assigned a room opposite the housekeeping area, which meant lots of smashing glass bottles for recycling, vacuum noises, staff chit-chat... Someone has to get the bad room and I was unlucky this time. On checkout they refused to store any luggage containing laptops or cameras, which to me implies a history of theft issues.
Stayed 1 night in Oct 2025

4/10 Poor

Morteza

Disliked: Cleanliness, property conditions & facilities, room comfort
Unfortunately this was the most uncomfortable stay we had in Japan. Super tiny and old bathrooms with a really tall bathtub that made it near impossible to use them The only good thing about this hotel is the excellent location and friendly staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and accessible to all
Stayed 7 nights in Sep 2025

10/10 Excellent

Rebecca, queanbeyan

Liked: Cleanliness, staff & service, property conditions & facilities
I loved it
Stayed 3 nights in Sep 2025

8/10 Good

Warren

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff was super helpful and were extremely friendly. The location is excellent and very walkable. I did notice that the room itself had some flies in the bathroom upon checking in. There were also some very noisy partiers who came back and partied in the hallways at 3am and the noise was very clear in the rooms which was disruptive. Overall however a nice hotel with a great location.
Stayed 1 night in Sep 2025

8/10 Good

Moji

Liked: Cleanliness, staff & service, property conditions & facilities
All was good
Stayed 3 nights in Sep 2025

10/10 Excellent

eun young

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean room, lots of famous restaurants. Bathroom is a bit small but clean. not easy to use the washing machine and dryer. Refrigerator is not working well. However, I can see Dotonbori from my room and only 2 mins to walk to the place for the day tour bus stop. Staff are really kind.
Stayed 3 nights in Sep 2025

8/10 Good

Isako, Berkeley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was a little chaotic, with a lot of overseas, occasional travelers
Stayed 2 nights in Sep 2025

8/10 Good

Nelson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was tiny that’s the only bad thing I had to say, other than that, everything was great
Stayed 3 nights in Aug 2025

6/10 Okay

LIFANG

Liked: Cleanliness, staff & service
You can hear next door people still at midnight. The rooms seem don’t have a noise proof function.
Stayed 3 nights in Sep 2025

8/10 Good

Mitchell

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Decent place to stay

The hotel was in a decent location, near shops and food and subway stations. Staff was friendly and the breakfast buffet was pretty good. We liked the variety of food they offered and it tasted ok. Rooms are on the smaller side, but they were clean and the bed was comfortable.
Stayed 3 nights in Sep 2025

10/10 Excellent

Myriam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to shopping, restaurants & subway.
Stayed 5 nights in Sep 2025

8/10 Good

Kyriaki

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
**Sotetsu Grand Fresa Osaka - Namba** During our first night, we stayed on the third floor, and the view wasn't great. I requested a different room with a better view, and the next day, we were moved to the tenth floor, which had magnificent views overlooking the river. The hotel's location is unbeatable, as it's close to shops, transportation, and restaurants. However, the hotel itself is a bit outdated, and the rooms are somewhat small but clean. On a positive note, the staff were friendly and professional. Kyra
Stayed 3 nights in Aug 2025

10/10 Excellent

Delilah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tiny but super clean, modern-minimalist room. Staff were all friendly and able to communicate in english. Also conveniently located near Nippombashi station. Our stay was awesome.
Stayed 4 nights in Sep 2025

10/10 Excellent

elvin

Stayed 3 nights in Sep 2025

8/10 Good

Kelsey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient stay in central Osaka

Nice hotel in a convenient area. Staff were very nice and the stay was comfortable, though the hotel was quite busy.
Stayed 2 nights in Sep 2025