Smile Hotel Premium Osaka Higashi Shinsaibashi

3.5 star property

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Photo gallery for Smile Hotel Premium Osaka Higashi Shinsaibashi

Lobby
Exterior
Interior
Desk, free WiFi
Interior entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Housekeeping
  • Parking available
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View in a map
2-13-17 Shimanouchi Chuo-ku, Osaka, Osaka, 542-0082
  • Dotonbori
    ‪3 min walk‬
  • Kuromon Market
    ‪6 min walk‬
  • Nipponbashi
    ‪12 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪48 min drive‬

Room options

Standard Double Room, Smoking

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, Non Smoking

8.8 out of 10
Excellent
(16 reviews)
  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

Triple Room, Smoking

  • 237 sq ft
  • Sleeps 3
  • 3 Twin Beds

Standard Twin Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

Triple Room, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 237 sq ft
  • Sleeps 3
  • 3 Twin Beds

Standard Double Room-Smoking

  • Sleeps 2

Standard Twin Room-Smoking

  • Sleeps 2

Standard Twin Room-Non-Smoking

  • Sleeps 2

Triple Room-Smoking

  • Sleeps 3

Triple Room-Non-Smoking

  • Sleeps 3

Standard Double Room-Non-Smoking

  • Sleeps 2

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About this property

Smile Hotel Premium Osaka Higashi Shinsaibashi

3.5-star hotel in Minami
This hotel features a restaurant, self parking, and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and a vending machine.
Smile Hotel Premium Osaka Higashi Shinsaibashi offers 216 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The hotel offers a restaurant. Wireless Internet access is complimentary. This Osaka hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Limited onsite parking is available on a first-come, first-served basis (surcharge).
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Smile Hotel Premium Osaka Higashi Shinsaibashi has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 2,500 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 2,000 per person
  • A restaurant

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-500 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 5,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 2000 per person
  • Self parking fee: JPY 2500 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector and window guards

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Smile PREMIUM OSAKA HIGASHI-SHINSAIBASHI
Smile PREMIUM OSAKA HIGASHISH
Smile Hotel PREMIUM OSAKA HIGASHI SHINSAIBASHI
Smile Hotel Premium Osaka Higashi Shinsaibashi Hotel
Smile Hotel Premium Osaka Higashi Shinsaibashi Osaka
Smile Hotel Premium Osaka Higashi Shinsaibashi Hotel Osaka

Smile Hotel Premium Osaka Higashi Shinsaibashi Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 527 out of 1002 reviews
Rating 8 - Good. 369 out of 1002 reviews
Rating 6 - Okay. 84 out of 1002 reviews
Rating 4 - Poor. 10 out of 1002 reviews
Rating 2 - Terrible. 12 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Patrick

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very clean!
Stayed 3 nights in May 2025

10/10 Excellent

Jennilyn

Stayed 3 nights in May 2025

10/10 Excellent

HEEJUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in May 2025

4/10 Poor

Gina

Traveled with family
Liked: Staff & service, property conditions & facilities
The hotel is nice and their staff was great, but the bathroom smelled like urine. We had to ask them to clean it. It was still not as clean as I was expecting. The toilet has some areas where dirt and nastiness stays. It doesn’t seem like it is being cleaned properly.
Dirty toilet
Stayed 3 nights in May 2025

10/10 Excellent

Sabrina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this hotel because of its convenience to Dotonburi, so nice to walk a few blocks and be in the midst of bustling activities. We only got breakfast 1 of the mornings, and suggest booking it in advance. It's a bit of hassle to find a place to get breakfast. Very close to the metro station, lots of restaurants around. Highly recommend!
Stayed 3 nights in Apr 2025

8/10 Good

Kwok

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So far so good, nice and clean.
Stayed 11 nights in May 2025

8/10 Good

Kevin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and quite spacious. The location is good as it's walking distances to most tourist, shopping and places to eat. The only thing I would say is if the hotel is busy the elevators can take very long.
Stayed 3 nights in Apr 2025

6/10 Okay

Mayra

Traveled with family
Mal servicio
Stayed 4 nights in Apr 2025

10/10 Excellent

Dan

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very close to dotonbori st and subway. The hotel is very clean and reasonable spaces for the price. The only thing missing is the safety box to keep important things but in general we’re very happy with our stay
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Stay, would book again

Booked a 2-bed Smoking room by accident, the Hallways smelled but the room was good. Room had a air purifier which was a big help. The room was a good size, especially with all the luggage we had. Staff at front desk were Helpful and friendly. Overall good stay and would book again.
Stayed 4 nights in Mar 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very close to Dotombori street and close to subway. Hote is new l and staffs are very friendly a
Stayed 2 nights in Apr 2025

10/10 Excellent

Sivapong

Stayed 4 nights in Mar 2025

8/10 Good

Tuck Wai

Liked: Cleanliness, staff & service, property conditions & facilities
Good and convenient location in between 2 major subway stations
Stayed 8 nights in Mar 2025

10/10 Excellent

jose joel

Traveled with family
Liked: Amenities, property conditions & facilities
The professionalism and politeness of the reception staff. If ever ill decide again to go to osaka ill stay in this hotel again!
Stayed 8 nights in Mar 2025

10/10 Excellent

JOEL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Feb 2025

10/10 Excellent

ALICE, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 1 night in Mar 2025

10/10 Excellent

Paicy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious rooms. Great location!! Will definitely be staying there again.
Stayed 6 nights in Jan 2025

10/10 Excellent

Edward Henry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Dotonbori is just across the Street. Close to train station. Lots of restaurants around the area and convenient stores like the Lawson, Family Mart and 7-Eleven. Rooms are clean and beds are comfy. They provide sleepwear and sleepers as well plus other toiletries. Highly recommended!
Stayed 6 nights in Dec 2024

10/10 Excellent

Wilsa

Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Weng Wah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location with food options available within walking distance. Train station is nearby and surrounding feel safe. Room is decent and clean. Washing machine and dryer need to be replaced and there are only two of each.
Stayed 4 nights in Dec 2024

8/10 Good

Lifen

Stayed 1 night in Nov 2024

8/10 Good

ani

Liked: Cleanliness, property conditions & facilities
1. room area ok there is space for prayers. 2. please provide laundry beg and mineral water
Stayed 5 nights in Dec 2024

6/10 Okay

ani

Traveled with family
Stayed 1 night in Dec 2024

10/10 Excellent

Suet Ling

Stayed 7 nights in Oct 2024