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JR WEST GROUP VIA INN UMEDA

3.0 star property

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Photo gallery for JR WEST GROUP VIA INN UMEDA

Lobby
Daily full breakfast (JPY 1760 per person)
1 bedroom, free WiFi, bed sheets
Front of property
Daily full breakfast (JPY 1760 per person)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
$71
Aug 31 - Sep 1

Explore the area

View in a map
1-20 Komatsubaracho, Kita Ward, Osaka, Osaka, 530-0018
  • Osaka Station City
    ‪4 min walk‬
  • Grand Front Osaka Mall
    ‪7 min walk‬
  • Umeda Sky Building
    ‪14 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪50 min drive‬

Room options

View all photos for Double Room, Non Smoking

1 bedroom, free WiFi, bed sheets

Double Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 183 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking

1 bedroom, free WiFi, bed sheets

Twin Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 183 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

1 bedroom, free WiFi, bed sheets

Deluxe Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 248 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Single Room, Smoking (A)

1 bedroom, free WiFi, bed sheets

Single Room, Smoking (A)

7.6 out of 10
Good
(4 reviews)
  • 140 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room, Non Smoking (C)

1 bedroom, free WiFi, bed sheets

Single Room, Non Smoking (C)

  • 140 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Deluxe Twin Room, Smoking

1 bedroom, free WiFi, bed sheets

Deluxe Twin Room, Smoking

  • 248 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Double Room, Smoking

1 bedroom, free WiFi, bed sheets

Double Room, Smoking

  • 183 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Single Room, Smoking (B)

1 bedroom, free WiFi, bed sheets

Single Room, Smoking (B)

8.0 out of 10
Very good
(2 reviews)
  • 140 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room, Non Smoking (A)

1 bedroom, free WiFi, bed sheets

Single Room, Non Smoking (A)

8.6 out of 10
Excellent
(4 reviews)
  • 140 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Twin Room, Smoking

1 bedroom, free WiFi, bed sheets

Twin Room, Smoking

8.0 out of 10
Very good
(1 review)
  • 183 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Single Room, Non Smoking (B)

1 bedroom, free WiFi, bed sheets

Single Room, Non Smoking (B)

8.0 out of 10
Very good
(3 reviews)
  • 142 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room, Smoking (C)

1 bedroom, free WiFi, bed sheets

Single Room, Smoking (C)

  • 140 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Double Room Non-Smoking

Miscellaneous

Double Room Non-Smoking

  • Sleeps 2

View all photos for Double Room-Smoking

Miscellaneous

Double Room-Smoking

  • Sleeps 2

View all photos for Single Room A-Smoking

Exterior detail

Single Room A-Smoking

  • Sleeps 2

Single Room C Smoking

  • Sleeps 1

View all photos for Twin Room-Smoking

Miscellaneous

Twin Room-Smoking

  • Sleeps 2

Viainn Single Room - Non Smoking

  • Sleeps 2

Single Room C Non smoking

  • Sleeps 1

View all photos for Twin Room Non smoking

Miscellaneous

Twin Room Non smoking

  • Sleeps 2

Single Room A-Non-Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

Viainn Single Room - Smoking Allowed

  • Sleeps 2

View all photos for Deluxe Twin (Smoking)

1 bedroom, free WiFi, bed sheets

Deluxe Twin (Smoking)

  • Sleeps 2

View all photos for Deluxe Twin (Non-smoking)

1 bedroom, free WiFi, bed sheets

Deluxe Twin (Non-smoking)

  • Sleeps 2

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About this property

JR WEST GROUP VIA INN UMEDA

3-star hotel in Kita
Along with dry cleaning, this hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Other amenities include a vending machine. Housekeeping is available on request.
JR WEST GROUP VIA INN UMEDA offers 217 air-conditioned accommodations with hair dryers and complimentary toiletries. 50-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations, bidets, and toothbrushes and toothpaste. This Osaka hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

JR WEST GROUP VIA INN UMEDA features a vending machine, laundry facilities, and dry cleaning/laundry services. Wireless Internet access is complimentary.

JR WEST GROUP VIA INN UMEDA has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,760 for adults and JPY 1,760 for children

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels
  • Streaming services

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Heating
  • Living room

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests booked in Breakfast rate plans receive breakfast for guests age 12 and older. Breakfast is not included for children under 12 sharing existing bedding with their parent.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately JPY 1760 for adults and JPY 1760 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Via Inn Umeda Osaka
Via Umeda Osaka
Via Umeda
VIA INN Umeda
JR WEST GROUP VIA INN UMEDA
Jr West Group Via Umeda Osaka
JR WEST GROUP VIA INN UMEDA Hotel
JR WEST GROUP VIA INN UMEDA Osaka
JR WEST GROUP VIA INN UMEDA Hotel Osaka

JR WEST GROUP VIA INN UMEDA Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 89 out of 155 reviews
Rating 8 - Good. 45 out of 155 reviews
Rating 6 - Okay. 16 out of 155 reviews
Rating 4 - Poor. 3 out of 155 reviews
Rating 2 - Terrible. 2 out of 155 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Johannes

Stayed 2 nights in May 2025

10/10 Excellent

Doron

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Centeral & Clean

The property is very clean and tidy. Very close to the center of the city and the main train station. The staff is very kind and helpful. There was only one issue that the staff at the reception struggled a lot with English and with understanding us
Stayed 2 nights in May 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel in Exciting Area in Osaka

Hotel was fantastic! Great location, right on the entertainment street of Umeda, surrounded by restaurants, bars, shops, karaoke, casinos, you won’t get bored! There’s a 7-11 attached to the hotel as well which is super convenient (no pun intended) for a late night snack or breakfast. Hotel staff were extremely helpful and nice, check in and out was smooth. Rooms were clean and comfy, perfect size for two. Amenities were also great. A few minutes walk to Umeda station so you can get anywhere in the city. Would highly recommend this hotel to visitors of Osaka!
Stayed 2 nights in May 2025

10/10 Excellent

Nyi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in prime area...
Stayed 1 night in Apr 2025

8/10 Good

Ying

Traveled with family
The hotel service is good.
Stayed 4 nights in Apr 2025

10/10 Excellent

Yan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Tai-Ying

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Steven, Provo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Umang

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The JR Via Inn Umeda boasts an absolutely fantastic location in Osaka. Staying here for three nights, I was thoroughly impressed by the sheer number of shopping and dining options right at the doorstep. The hotel's connectivity is also a major plus, with direct access to both JR Osaka and Umeda stations via an extensive network of underground tunnels. This made traveling to other parts of the city incredibly convenient. However, a significant area for improvement is the hotel's provision of directions for foreign tourists. The underground tunnel network, while a huge advantage, can be incredibly confusing without clear guidance. With luggage, navigating these tunnels is essential, but the lack of detailed directions made it a bit of a challenge. Compared to other Via Inn hotels I've stayed in, this one felt slightly dated. Nevertheless, the rooms were functional, clean, and the service was consistently excellent. The staff were helpful and accommodating throughout my stay. In summary, the JR Via Inn Umeda offers an unbeatable location and great service, but could greatly enhance the experience for international guests by providing clearer, more detailed directions for navigating the underground tunnel network. If you don't mind a slightly older hotel, the location and connectivity make it a strong choice.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location with direct access to 7 eleven

No doubt standard room size, location is a plus. For first timer following google map, it will tell u to exit from number 2 of Umeda station. However if u get use to the underground mall, u can walk all the way underground to M9 exit which is directly infornt of hotel. There is a direct access from hotel lobby to 7 eleven.
Stayed 3 nights in Mar 2025

10/10 Excellent

seyhan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great stay
Stayed 6 nights in Feb 2025

6/10 Okay

Hiroyuki

Stayed 1 night in Feb 2025

10/10 Excellent

ASHTON

Stayed 3 nights in Feb 2025

10/10 Excellent

Amilia, Sammamish

Liked: Cleanliness, staff & service, property conditions & facilities
Overall I recommend this hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Jerrell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a really convenient area. I liked that staying here gave us a plethora of food options, and shopping, plus a konbini attached to the hotel. The staff was very helpful and friendly. Check in was easy as well as check out. There were also very nice lockers at the front of the hotel for keeping luggage before or after check in. I would def stay here again!
Stayed 2 nights in Feb 2025

10/10 Excellent

Chee Ren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Shannon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was only a buffer room for us (in between destinations), so it was suitable for its purpose for us. However, I couldn’t recommend the rooms for a longer stay especially if you’ve got multiple suitcases and plan to shop til you drop. It would be too hard to manage on such tight space. Other than that it was clean, comfortable and the staff were super friendly and helpful.
Stayed 1 night in Jan 2025

8/10 Good

Marcisus

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location. Very friendly staff.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check-in was quick and easy. The location of the hotel is great, surrounded by lots of different types of foods and very close to a subway station entrance. A 7/11 is also connected to the hotel which is very convenient. The staff also speak English which is very helpful
Stayed 2 nights in Jan 2025

8/10 Good

Chi Tak

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Good experience

The location is good and close to JR Osaka station and shops, but we have one room which only have one pillow, and out of stock when we asked for it.
Stayed 2 nights in Jan 2025

10/10 Excellent

Bryan, Docklands

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Block out drapes that actually blocked out light. Bed was big (for Japan) as was our room. Liked the convenience to the station, shopping and restaurants. Staff were friendly. The laundry was useful, as was the easy access to 7/11 via the lobby.
Stayed 2 nights in Dec 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Hisako

Stayed 3 nights in Oct 2024