Our recent stay at Universal Endless Summer Dockside, during spring break, was fantastic. We switched to this hotel two days before our trip to Universal, and have zero regrets. We checked in on a Wednesday, and the whole process was a breeze. Staff were friendly, helpful and knowledgeable. We never had to wait more than 5 minutes for a shuttle to/from the Universal parks. The area surrounding the hotel felt safe enough during the day, but we did come across some interesting individuals in the evenings - I would hesitate to walk alone after dark. There were several walkable shopping choices nearby for groceries, including a fantastic Portuguese store and a chain drug store with simple grocery options. The property was within a 30 minute walk of many fast food options, restaurants, retail complexes and outlet shopping malls. The pool area was resort-like and never busy, but the water was pretty cold. The fitness centre was incredible - new machines, and plentiful treadmills. The food court was very pricey - we did not eat there. In room coffee and a mini-fridge were a plus. I can't recommend this hotel enough. It was a delightful stay for my family of four (two adults, two teenagers).