6/10 Okay
Dean
Traveled with group
Oct 2, 2025
Disliked: Cleanliness
Stayed 16 nights, 3rd visit in 3 years for a longer stay. Now reviewing options for the stay planned in December due to a few factors. The resort buses were really great on previous trips but this year they seemed less frequent and more full with most trips we seemed to be in the wrong point of the lines and end up standing. During the trip one of our refill mugs disappeared from by the sunbeds, had the receipt and all but seems they can’t deactivate them or transfer the prepaid days remaining on to a new cup and we just got a small discount on a new one when it was replaced. Not so much the hotels issue there but was a shame they didn’t offer a better discount or let us pay for the cheapest cup option and transfer the days as like I said we had proof of purchase. The room cleaning was intermittent at best. Sheets only changed twice on a 16 night stay. We found the cleaners were knocking at 8;30am and if we weren’t out by 10;30am we’d have no service that day. We tried using the do not disturb sign twice too we were then out by 9:30 and those days no service either so we stopped using it and just went with being woke by the cleaner by 8:30 still saved an alarm call I suppose and as we were busy most days we were usually just about up. The food in the hotel isn’t so good, expensive and literally quick service with limited variety when it comes to veggie/healthier sides. The pools are great and the towels poolside are handy too.
Dean
Stayed 16 nights in Sep 2025























