6/10 Okay
Tawna
Traveled with family
Apr 24, 2025
Liked: Cleanliness, staff & service, property conditions & facilities
I was so excited to book this hotel because 1. It’s attached to the convention center and we didn’t have to worry about parking and 2. For the money we spent, I thought it would be luxurious. Number one was fantastic but number 2 was a major let down. The valet and the front desk were fantastic, their staff are so sweet. But…..there is a motion activated sensor on the thermostat, so the room stayed hot ALL the time. My husband had to go buy a fan. The air did not run when we were out of the room and at night when we were asleep. It was miserable! Then, I paid $20 for a breakfast buffet that was generic hotel breakfast. Like, I’ve had better breakfast from a Holiday Inn. Powdered eggs, grey sausage links, frozen biscuits, microwave pancakes that a kid had rummaged through and tore up. The only good thing I have to say is that the coffee was great and Stan (our “waiter”) was so awesome. All in all, for the money that I paid for this stay, I was pretty disappointed. We stayed at a Hilton Garden Inn on the way home and enjoyed our stay so much more.
Tawna
Stayed 5 nights in Apr 2025
