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Marriott Orlando Downtown

3.5 star property

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Photo gallery for Marriott Orlando Downtown

Relax in the spacious lobby with a comfortable seating area, large TV, and decorative wall.
Guests can relax in the lobby's seating area, surrounded by potted plants and natural light.
Two beds, a nightstand, and a table with lamps, set against a light-colored backdrop with a large window offering a view of the city.
Relax in a contemporary living space with a neutral-toned sofa and geometric coffee table.
Comfortable seating area with modern chairs and a geometric-patterned partition.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Gym
  • Room service
  • Laundry
  • Bar

Explore the area

Map
400 W Livingston St, Orlando, FL, 32801
  • Kia Center
    ‪14 min walk‬
  • Camping World Stadium
    ‪3 min drive‬
  • Tinker Field
    ‪3 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪21 min drive‬

Room options

View all photos for Club Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, individually decorated

Club Room, 1 King Bed with Sofa bed, Non Smoking

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed with Sofa bed, Non Smoking, Corner

Executive Room, 1 King Bed with Sofa bed, Non Smoking, Corner | Premium bedding, pillowtop beds, in-room safe, individually decorated

Executive Room, 1 King Bed with Sofa bed, Non Smoking, Corner

  • 312 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, individually decorated

Club Room, 2 Queen Beds, Non Smoking

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(49 reviews)
  • 312 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(35 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

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  • Pool
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  • Free WiFi
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4.4 out of 5, Excellent, (365)
$134 nightly
The price is $134 total
includes taxes & fees
Crowne Plaza Orlando - Downtown by IHG

About this property

Marriott Orlando Downtown

Hotel in Callahan
Along with an outdoor pool, this hotel has a restaurant and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli, and valet parking. Housekeeping is available on request.
Marriott Orlando Downtown offers 297 accommodations with safes and coffee/tea makers. These individually decorated accommodations include twin sofa beds. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Marriott Orlando Downtown features an outdoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a business center and meeting rooms. Event facilities measuring 15992 square feet (1486 square meters) include conference space. This business-friendly hotel also offers a terrace, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge), along with a car charging station.

Marriott Orlando Downtown has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 5:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Shade Bar and Grill - This lobby lounge specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking within 1 mile (USD 10 per day)
  • Self parking on site (USD 22 per day)
  • Valet parking on site (USD 32 per day)

Food and drink

  • Buffet breakfast available for a fee 5:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 15 to 30 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Fresh Bites Inroom Dining
  • Shade Bar and Grill

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • In-room sofa bed
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 15,992 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 14 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1986
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Twin sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15 to 30 per person
  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Self parking fee: USD 22 per day
  • Valet parking fee: USD 32 per day
  • Nearby parking fee: USD 10 per day (5249 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sheraton Orlando Downtown
Orlando Downtown Sheraton
Sheraton Hotel Orlando Downtown
Sheraton Orlando Downtown
Sheraton Orlando Downtown Hotel
Marriott Orlando Downtown Hotel
Marriott Orlando Orlando
Marriott Orlando Downtown Hotel
Orlando Marriott
Marriott Orlando Downtown Orlando
Marriott Orlando Downtown Hotel Orlando

Marriott Orlando Downtown Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 542 out of 1000 reviews
Rating 8 - Good. 193 out of 1000 reviews
Rating 6 - Okay. 125 out of 1000 reviews
Rating 4 - Poor. 66 out of 1000 reviews
Rating 2 - Terrible. 74 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Shon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Marriott Bonvoy Member Unhappy Stay

I’ve stayed at a lot of Marriott properties. This one was my least favorite. Bathroom shower water wasn’t working that well. The bed was very hard and noisy very uncomfortable. The restaurant in the hotel food was very well made when dining in. But when we ordered for carry out it was really bad. When my husband went down to take it back he was told we couldn’t get a refund because the person working didn’t know how to do a refund. So he went to the front desk and was told the restaurant was a part of the hotel😡 I hope if we decide to stay here again things will be different.
Stayed 2 nights in Mar 2025

2/10 Terrible

Gwen

Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

Emma

Stayed 1 night in Mar 2025

6/10 Okay

Benjamen

Stayed 1 night in Mar 2025

10/10 Excellent

Akilah, Orange Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was grateful it was within walking distance to the Kia Center. I was able to be early for my show and wasn’t too worried about the journey back to the hotel afterwards.
Stayed 1 night in Mar 2025

10/10 Excellent

Jon-Michael

Stayed 2 nights in Mar 2025

10/10 Excellent

Ayshia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and clean!
Stayed 1 night in Mar 2025

8/10 Good

Carol

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Check in was not great. Had 2 rooms booked via cheaptickets. Connor at desk didnt have a solution for only 1 room showing. Had to ask for management or suggest him to get help. Ridiculous. All he had to do was volunteer that there were rooms available. He needs some customer service.training
Stayed 1 night in Mar 2025

2/10 Terrible

Kimberly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never again

Most horrible experience ever from cleanliness to customer service. We complained about our blankets that were moldy and dirty and received a paper thin blanket in response. Told to wait for morning to speak with management, then in the morning was told management wouldn’t be in today.
Stayed 1 night in Mar 2025

10/10 Excellent

Jimmie

Stayed 1 night in Mar 2025

10/10 Excellent

Ronald, Myrtle Beach

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to everything
Stayed 2 nights in Dec 2024

2/10 Terrible

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

4/10 Poor

Kerri

Stayed 1 night in Mar 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Erika, miami

Hotel was understaffed
Stayed 1 night in Mar 2025

10/10 Excellent

Paul Wing-Tseung

Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place. Had the pool to ourselves.
Stayed 2 nights in Jan 2025

10/10 Excellent

Seferino S

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby was clean and smelled really good
Stayed 3 nights in Feb 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

William

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
All people checking in were training. Gave wrong type room. Long lines to check in. Other management were observing and not helping. People were cutting the line and the staff said nothing even after “we” the line did.
Stayed 1 night in Feb 2025

4/10 Poor

Trajik

Traveled with family
Liked: Staff & service
The shower was one of the worse experiences at a hotel. No microwaves in the rooms and it definitely didnt feel as clean at all. Definitely would not be staying here again. It is convient to the stadium and downtown.
Stayed 2 nights in Feb 2025

10/10 Excellent

Gabriela

Stayed 1 night in Feb 2025

6/10 Okay

Daniel

Stayed 1 night in Feb 2025