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Get an overview of this hotel
3.5-star hotel in Downtown Orlando

Popular property highlights

Free WiFi
Restaurant
Outdoor pool
Business center
Smoke-free property

Location

Located in Downtown Orlando, this hotel is within 1 mi (2 km) of Orange Avenue, Amway Center, and Lake Eola. Lake Eola Park and Church Street Station are also within 1 mi (2 km).

Hotel Features

A restaurant, an outdoor pool, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a coffee shop/café, and a snack bar/deli are onsite.

Room Amenities

All 227 rooms feature comforts like pillowtop beds and premium bedding, while conveniences include refrigerators and microwaves. Other amenities available to guests include free WiFi, free wired Internet, and LCD TVs. Housekeeping is available on request.

Languages Spoken

  • English

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Crowne Plaza Orlando - Downtown, an IHG Hotel

304 W Colonial Drive, Orlando, FL 32801

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 3 and USD 15 per person (approximately)
  • Self parking fee: USD 18.00 per night (in/out privileges)
  • Valet parking fee: USD 23.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Service animals are allowed

Service animals are exempt from fees/restrictions

Staff temperature checks are conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Gloves are available to guests

Property follows sanitization practices of Safe Travels (WTTC - Global)

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

No rollaway/extra beds available

Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

LGBTQ friendly

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Debit cards

gap period enforced between guest stays 24 hours

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Hotel Names

  • Crowne Plaza Orlando Downtown Hotel
  • Crowne Plaza Hotel Orlando Downtown
  • Crowne Plaza Orlando Downtown
  • Crowne Plaza Orlando Downtown Hotel Orlando
  • Crowne Plaza Orlando Downtown
  • Crowne Plaza Orlando - Downtown, an IHG Hotel Hotel
  • Crowne Plaza Orlando - Downtown, an IHG Hotel Orlando
  • Crowne Plaza Orlando - Downtown, an IHG Hotel Hotel Orlando

Hotel Amenities

Property Features

In addition to an outdoor pool, Crowne Plaza Orlando - Downtown, an IHG Hotel provides a spa tub and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/café, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 3.5-star property consist of a business center and limo/town car service. This business-friendly hotel also offers a terrace, multilingual staff, and concierge services. A complimentary area shuttle within 3.00 mi is available for guests. Onsite parking is available (surcharge), along with a car charging station.

Crowne Plaza Orlando - Downtown, an IHG Hotel is a smoke-free property.

  • Express check-in
  • Bar/lounge
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Business center
  • Porter/bellhop
  • Restaurant
  • Meeting rooms
  • Electric car charging station
  • Coffee shop or café
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • Outdoor pool
  • Limo or Town Car service available
  • Free wired Internet
  • Valet parking (surcharge)
  • Smoke-free property
  • Terrace
  • Luggage storage
  • ATM/banking
  • Concierge services
  • Snack bar/deli
  • Ballroom
  • Banquet hall
  • Spa tub
  • Total number of rooms - 227
  • 24-hour fitness facilities
  • Number of floors - 14
  • Number of buildings/towers - 1
  • Wedding services
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Microwave
  • Free cribs/infant beds

Room Amenities

Crowne Plaza Orlando - Downtown, an IHG Hotel offers 227 air-conditioned accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. LCD televisions are featured in guestrooms. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. This Orlando hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on request and in-room massages can be requested.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Free newspaper
  • Coffee/tea maker
  • Free local calls
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Desk
  • Premium bedding
  • Microwave
  • Premium TV channels
  • In-room massage available
  • Free wired Internet
  • Pillowtop mattress
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • In-room climate control (heating)
  • Bedsheets provided
  • Housekeeping on request

Parking

Self parking (surcharge) , Valet parking (surcharge)

Internet

Available in all rooms: Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Food & Drink

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.

Bite Bistro and Wine Bar - This bistro serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

  • Golfing nearby

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