New Victorian Inn & Suites

2.5 star property

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Photo gallery for New Victorian Inn & Suites

Front of property - evening/night
Front of property
Premium bedding, desk, blackout drapes, iron/ironing board
Free daily buffet breakfast
Separate tub and shower, jetted tub, eco-friendly toiletries, hair dryer

Reviews

5.8 out of 10

Popular amenities

  • Breakfast included
  • Pet friendly
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
10728 L St, Omaha, NE, 68127
  • Ralston Arena
    ‪6 min drive‬
  • University of Nebraska-Omaha
    ‪11 min drive‬
  • Henry Doorly Zoo and Aquarium
    ‪12 min drive‬
  • Omaha, NE (OMA-Eppley Field)
    ‪22 min drive‬

Room options

Standard Room, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub

  • Sleeps 3
  • 1 King Bed

Superior Room, 1 King Bed, Jetted Tub

  • Sleeps 3
  • 1 King Bed

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About this property

New Victorian Inn & Suites

Hotel in South Central Omaha
Coffee/tea in a common area, a 24-hour front desk, and a computer station are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, an arcade/game room, a TV in a common area, and ATM/banking services are onsite. Housekeeping is available on request.
New Victorian Inn & Suites offers 129 accommodations with complimentary newspapers and hair dryers. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include separate bathtubs and showers with jetted bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a vending machine, an arcade/game room, and multilingual staff. Onsite self parking is complimentary.

New Victorian Inn & Suites has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessible (may have limitations)

More

  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1986
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Guests under 17 years old are not allowed in the swimming pool, and guests under 17 years old are only allowed in the swimming pool with adult supervision

Property is also known as

New Victorian Inn Omaha
New Victorian Omaha
Victorian Inn
Victorian New
New Victorian Inn
New Victorian
New Victorian & Suites Omaha
New Victorian Inn & Suites Hotel
New Victorian Inn & Suites Omaha
New Victorian Inn & Suites Hotel Omaha

New Victorian Inn & Suites Reviews

Reviews

5.8
Rating 10 - Excellent. 203 out of 1001 reviews
Rating 8 - Good. 188 out of 1001 reviews
Rating 6 - Okay. 182 out of 1001 reviews
Rating 4 - Poor. 154 out of 1001 reviews
Rating 2 - Terrible. 274 out of 1001 reviews

5.8/10

Cleanliness

6.6/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

4/10 Poor

Keith

Traveled with family
Disliked: Cleanliness, staff & service
They never cleaned the room, nor asked if we wanted it cleaned. We had to ask for more towels everyday because they didnt give us new ones when they took the dirty ones.
Stayed 5 nights in Mar 2025

2/10 Terrible

Annette

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were roaches in our room ~ light bulbs in lamps had a residue of some sort on them and when turned on it was smoking ~ there was a stench of mold / musty . . . This hotel needs to be knocked down! It’s disgusting. . .
Stayed 1 night in Mar 2025

10/10 Excellent

Felicia

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Connie

Stayed 3 nights in Mar 2025

10/10 Excellent

Cecilia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great service and super clean
Stayed 1 night in Mar 2025

2/10 Terrible

Vladimir

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I dont know how this property is allowed to operate, it is a health hazard! I am aware this is not 5 star hotel and I usually sleep at 3 star hotels while on the road just to sleepover the night. This property should not be allowed to operate. The pillows were never washed (yellow-ish instead of white) and smelled pretty bad, so we end up sleeping without them. My socks got dirty just by moving twice around the room. The smell inside was horrible. There was no shampoo or conditioner. The shower curtain was extremely dirty. One out of 3 towels was cleanish, there rest were with yellowish stains and smelled pretty bad. The people around us were pretty loud for most of the night. There is a room converted into a slot machine room (not sure if this is legal). Says there is continental breakfast…. (Yes there were only biscuits, gravy, bread and butter). This property should be reviewed by local authorities and expedia should not allow something like this to be marketed on its website.
Stayed 1 night in Mar 2025

2/10 Terrible

John

Traveled with group, Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Horrible

Place was filthy and had cockroaches
Stayed 1 night in Mar 2025

2/10 Terrible

Sherry

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The advertisement for a luxurious stay was not like in the picture. My room was a disappointment. My bed spread had a huge stain on it. And the other bed didn’t have a bed spread on it only a sheet. The TV was on in that room like someone was using it. We request to change rooms. The next room had very hard beds like sleeping on plywood. I do not recommend. The picture of the rooms are very deceiving
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Filthy and in terrible disrepair

The front desk attendant was slow and unfriendly. The room was in disrepair and filthy. The building smelled like cigarette smoke. We were just there for a bed, shower and breakfast and left with only a terrible night sleep. Breakfast was supposed to be 6-9 and at 6:30 it was just getting set up and the only thing out was bread, bagels and a gallon of milk. Most of the service containers in the picture were not even out let alone filled. The shower was so gross we refused to use it. If it wasn't 1:30 am and we hadn't been driving for 14 hours, we would have gotten a refund and gone somewhere else. I would not recommend this hotel to anyone.
Stayed 1 night in Mar 2025

2/10 Terrible

steve

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly have nothing positive to say about this place. Room wasn't very clean, door jam looked like it had been kicked in, air conditioner didn't work, poor water pressure, bugs in the room, Housekeeping didn't come, and the staff spoke limited English.
Stayed 2 nights in Mar 2025

4/10 Poor

Carolyn, Oxford

Traveled with pets
Disliked: Property conditions & facilities
There was no remote for the tv. The place is pretty run down but appears somewhat clean
Stayed 1 night in Mar 2025

2/10 Terrible

Charles

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never stay here

This was the worse hotel that we ever stayed in. We reserved a king bed. Got to the room the key would not work they had to come change the battery and reprogram the door. Got into the room it was 2 queen beds and the bathroom was dirty. Went back to get our room with the king. This room was not any better we did not feel comfortable sleeping under the sheets. Lamp shades are broken counter dirty mirror was disgusting. Homeless person walking around the parking lot looking in cars
Stayed 1 night in Mar 2025

6/10 Okay

Russell

Liked: Staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Eledys.

The stay is good, quiet and clean.
Stayed 3 nights in Feb 2025

8/10 Good

Keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, curtious. Breakfest was good. Quiet affordable.
Stayed 1 night in Feb 2025

4/10 Poor

Clay

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

2/10 Terrible

Dusty

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not so satisfied

Mold spots visible in the bathroom. Dirty corners of the base boards. Tape holding the lamp shade together. Heater so loud had to drown it out by tv/music to be to sleep. A huge breakfast area and nothing but cereal and milk, WITH NO BOWLS OR SILVERWARE to eat it with. And this was at 8:30 when breakfast is served 6-9
Stayed 1 night in Feb 2025

6/10 Okay

Jodi

Traveled with family
Disliked: Staff & service
Stayed 3 nights in Feb 2025

10/10 Excellent

frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in Feb 2025

6/10 Okay

Ronda

Stayed 1 night in Feb 2025

6/10 Okay

Ronda

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Quick visit.

Older build with great price and kind staff.
Stayed 1 night in Feb 2025

4/10 Poor

Tyler

Stayed 1 night in Feb 2025

10/10 Excellent

frank

Liked: Cleanliness, staff & service, property conditions & facilities
Nice spacious
Stayed 1 night in Jan 2025

6/10 Okay

George Simmerman

Business traveler
Disliked: Amenities, property conditions & facilities
I mean honestly what can i say...... its a place to sleep but the price i paid online combining my flight with hotel i would have expected it to be better. Side note for yall. If you dont book it online with expedia for example be prepared to spend another 100$ when you check in. A "saftey deposit" they wont tell you that untill you get there. That should be a clue. I did check for bed bugs, and didnt find any. Thats another clue for ya lol. Stay at your own risk.
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
I stayed for a couple days there and the service was alright couldn’t really understand the guy. I then got to my room and there was no room number and then when I walked into my room the mirror was missing off the bathroom door, and then when I went to try and turn the air on it wasn’t working at all, the beds were very uncomfortable. It was just not the very best of hotels and I’m not use too being a part of any bad New Victorian Inn stay but this one was just not the greatest at all, I really hope they update their rooms soon, otherwise I would never stay there again
Stayed 2 nights in Dec 2024