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MainStay Suites Omaha Old Mill

2.5 star property

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Fitness facility
Lobby
Suite, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board
Property amenity

Reviews

7.8 out of 10
Good

Popular amenities

  • Kitchen
  • Gym
  • Parking included
  • 24/7 front desk
  • Pet friendly
  • Air conditioning
$69
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
360 S 108th Ave, Omaha, NE, 68154
  • Westroads Mall
    ‪2 min drive‬
  • University of Nebraska-Omaha
    ‪8 min drive‬
  • Baxter Arena
    ‪10 min drive‬
  • Omaha, NE (OMA-Eppley Field)
    ‪22 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • 320 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Smoking

8.0 out of 10
Very good
(1 review)
  • 333 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

7.6 out of 10
Good
(54 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

  • 330 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

MainStay Suites Omaha Old Mill

Hotel in West Omaha
Along with a 24-hour fitness center, this hotel has coffee/tea in a common area and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and express check-out are onsite. Weekly housekeeping is available.
MainStay Suites Omaha Old Mill offers 130 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
MainStay Suites Omaha Old Mill features a 24-hour fitness center, barbecue grills, and a vending machine. A computer station is located on site and wireless Internet access is complimentary. This Omaha hotel also offers a picnic area, coffee/tea in a common area, and laundry facilities. Onsite uncovered self parking is complimentary.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per day, plus a one-time cleaning fee of USD 50.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 10 per pet, per day plus USD 50.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hawthorn Suites Omaha Old Mill
Hawthorn Suites Wyndham Old Mill
Hawthorn Suites Wyndham Old Mill Aparthotel
Hawthorn Suites Wyndham Old Mill Aparthotel Omaha
Hawthorn Suites Wyndham Omaha Old Mill
Hawthorn Suites Wyndham Omaha Old Mill Aparthotel
Hawthorn Suites Wyndham Omaha Old Mill Hotel
Hawthorn Suites Wyndham Old Mill Hotel
MainStay Suites Omaha Old Mill Hotel
MainStay Suites Omaha Old Mill Omaha
MainStay Suites Omaha Old Mill Hotel Omaha
Hawthorn Suites by Wyndham Omaha / Old Mill

Reviews

MainStay Suites Omaha Old Mill Reviews

7.8

Good

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 362 out of 1002 reviews
Rating 8 - Good. 335 out of 1002 reviews
Rating 6 - Okay. 153 out of 1002 reviews
Rating 4 - Poor. 75 out of 1002 reviews
Rating 2 - Terrible. 77 out of 1002 reviews

Reviews

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Run down and smelly

We were there for our son’s baseball tourney
Stayed 4 nights in Jun 2025

6/10 Okay

Malana

Business traveler
Liked: Cleanliness, property conditions & facilities
The bed was not comfortable at it was very squeaky, everytime you rolld over it squeequed a lot.
Stayed 1 night in Jun 2025

4/10 Poor

UMA MAHESWAR, Winchester

Traveled with family
Disliked: Property conditions & facilities
Hotel is so complicated and confusing cannot find stairs or elevators and room numbers are not easily found. Smell in the room is so weird, it seems people are smoking in the hotel. Bathroom is not maintained properly.
Stayed 1 night in Jun 2025

6/10 Okay

Lori, Rolling Meadows

Disliked: Amenities, property conditions & facilities
Couldn’t use carts to load belongings because people getting evicted had them full of their stuff. Camped out right inside main doors so it was difficult to get into the lobby.
Stayed 4 nights in Jun 2025

4/10 Poor

Tara

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The staff at the front desk were great, but somehow there must have been a miscommunication between the maintenance/cleaning people and the booking people about the rooms they had available. When we walked into our room it was like walking into a cloud of cat pee smell. It was awful. It even had a little ozone machine plugged in on the counter when we got in the room so they were aware of the issue. Of course the hotel was completely out of rooms so they gave us a can of zep odor eliminator spray. It helped for a short amount of time. They told us they could switch our rooms in the morning. We tried to deal with the smell the best we could by not being in the room except when we went to bed and then sleeping with the blankets over your head was about the only way to not smell the smell. We would have changed hotels but almost everything in the area was full or cost a fortune for what we needed. The next morning we packed our stuff and went on with our day, and when we got back they put us in a different room that was better. Room 331 needs to be completely renovated to get rid of the smell that was in it. It was unhealthy to have it as available. Like I said the front staff was amazing and had it not been for them I would have nothing good to say about this place.
Stayed 2 nights in Jun 2025

8/10 Good

MELODY, SACRAMENTO

Liked: Staff & service, amenities
Breakfast was goid
Stayed 1 night in May 2025

10/10 Excellent

Amy

Stayed 6 nights in May 2025

6/10 Okay

Eliud

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in May 2025

4/10 Poor

Haley

Poor cleanliness throughout the building and room. I have stayed at this place twice a Staff were nice.
Stayed 1 night in May 2025

10/10 Excellent

Ace

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice.
Stayed 5 nights in May 2025

2/10 Terrible

Erin

Disliked: Cleanliness, property conditions & facilities
We had a reservation for 2 days. Check-in was fine. Walked into the room and the smell was absolutely horrible. We could not stand to be in the room so we cancelled our stay for the second night. We were just going to tough it out and stay the first night but after an hour we all felt sick and left, had to find a new hotel to stay at. The manager said we wouldn’t be charged for the second night. Looked at my bank account and of course we were charged for both nights…and I have yet to receive a call back from their manager.
Stayed 1 night in May 2025

8/10 Good

Anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay

It was a spacious kitchenette and the staff was the friendliest
Stayed 1 night in May 2025

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2025

8/10 Good

Abbey

Stayed 1 night in May 2025

6/10 Okay

APRIL

Stayed 3 nights in Mar 2025

2/10 Terrible

Sara

Disliked: Cleanliness, property conditions & facilities
Room was not only not clean when we got to our but had been absolutely trashed. Front desk said they had 2 singles that they would give us at a discount. We said we'd take them for the price of the 1 double room we had booked. They then found an available double room. We had also paid online and they charged our card again at check in.
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Ace

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

It was Amazing. I'm going to stay again!
Stayed 1 night in May 2025

6/10 Okay

Denise

Business traveler
Stayed 1 night in Mar 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay. Signage in hallways could be improved but otherwise very good
Stayed 1 night in May 2025

10/10 Excellent

Brent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice hotel. Nothing above the board of course but just a general great experience
Stayed 1 night in May 2025

10/10 Excellent

Pankaj

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at the property during Berkshire annual meeting. It is clean, friendly staff. We had a comfortable stay and it was good value for money during a busy time. Not much to do around the area.
Stayed 2 nights in May 2025

2/10 Terrible

Chelsea

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

It literally smells terrible

The room itself was clean and the bed fairly comfy but the building rinks of cigarette smoke during the day and weed at night.
Stayed 1 night in May 2025

6/10 Okay

Benjamin

Stayed 5 nights in Mar 2025

6/10 Okay

Daniel

Liked: Staff & service
Smelled like smoke on the first floor
Stayed 4 nights in Apr 2025