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MainStay Suites Omaha Old Mill

2.5 star property

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Photo gallery for MainStay Suites Omaha Old Mill

Standard Room, 1 Queen Bed, Non Smoking | 1 bedroom, desk, laptop workspace, blackout drapes
Gym
Suite, 2 Double Beds, Non Smoking | 1 bedroom, desk, laptop workspace, blackout drapes
Exterior
Lobby

Popular amenities

  • Kitchen
  • Gym
  • Parking included
  • 24/7 front desk
  • Pet friendly
  • Air conditioning

Explore the area

Map
360 S 108th Ave, Omaha, NE, 68154
  • Westroads Mall
    ‪2 min drive‬
  • University of Nebraska-Omaha
    ‪8 min drive‬
  • Baxter Arena
    ‪10 min drive‬
  • Omaha, NE (OMA-Eppley Field)
    ‪23 min drive‬

Room options

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

1 bedroom, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • 320 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking | 1 bedroom, desk, laptop workspace, blackout drapes

Suite, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Smoking

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Smoking

8.0 out of 10
Very good
(1 review)
  • 333 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking

7.6 out of 10
Good
(54 reviews)
  • 330 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

1 bedroom, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed, Accessible, Non Smoking (Accessible Tub)

  • 330 sq ft
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Lobby

Wyndham Omaha / West Dodge

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
3.3 out of 5, (1684)
$63 nightly
The price was $79
The price is $63 total
includes taxes & fees
Wyndham Omaha / West Dodge

About this property

MainStay Suites Omaha Old Mill

Hotel in West Omaha
A 24-hour fitness center, a 24-hour business center, and coffee/tea in a common area are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk. Weekly housekeeping is available.
MainStay Suites Omaha Old Mill offers 130 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. This Omaha hotel also offers a 24-hour fitness center, barbecue grills, and a vending machine. Complimentary uncovered self parking is available on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Built in 1997
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per day, plus a one-time cleaning fee of USD 50.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 10 per pet, per day plus USD 50.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hawthorn Suites Omaha Old Mill
Hawthorn Suites Wyndham Old Mill
Hawthorn Suites Wyndham Old Mill Aparthotel
Hawthorn Suites Wyndham Old Mill Aparthotel Omaha
Hawthorn Suites Wyndham Omaha Old Mill
Hawthorn Suites Wyndham Omaha Old Mill Aparthotel
Hawthorn Suites Wyndham Omaha Old Mill Hotel
Hawthorn Suites Wyndham Old Mill Hotel
MainStay Suites Omaha Old Mill Hotel
MainStay Suites Omaha Old Mill Omaha
MainStay Suites Omaha Old Mill Hotel Omaha
Hawthorn Suites by Wyndham Omaha / Old Mill

MainStay Suites Omaha Old Mill Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 363 out of 1002 reviews
Rating 8 - Good. 337 out of 1002 reviews
Rating 6 - Okay. 150 out of 1002 reviews
Rating 4 - Poor. 75 out of 1002 reviews
Rating 2 - Terrible. 77 out of 1002 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Eric

Stayed 2 nights in May 2025

4/10 Poor

Brandi

Traveled with family
Disliked: Cleanliness, amenities
This was one of the dirtiest hotels I’ve stayed in. I tried to get ahold of Expedia to change immediately upon arrival but to no avail. The interior smelled of cigarettes, the halls, property and room were dirty and old. Bathroom floor and kitchen floor was sticky and dirty. Towels had hairballs. Walls were paper thin and dogs barking til 11 at night. Would never recommend nor stay here again.
Stayed 2 nights in May 2025

2/10 Terrible

Denis

Disliked: Cleanliness, staff & service
Worst place we have ever stayed. Large dog barking all night in the room above us. No owner around. Strong smell of smoke and weed. Toilet seat broke. Drain plugged. We checked out early and slept elsewhere. Brutal to pay 571.00 for this place.
Stayed 2 nights in May 2025

4/10 Poor

Jayb

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

6/10 Okay

Jackquline

Stayed 4 nights in Apr 2025

10/10 Excellent

John

Stayed 14 nights in Apr 2025

6/10 Okay

Mason

Stayed 1 night in Apr 2025

2/10 Terrible

Colson

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WORST STAY EVER! Firstly, it is NOT smoke-free. Everything reeked of cigarettes & stale smoke; my wife & I were coughing our lungs out. Secondly, the customer service was appalling. We were treated very poorly by staff members - Jacob was rude & had zero customer service/social skills. Thirdly, we got ZERO sleep! The room above us was incredibly loud all night long - they were stomping loudly, banging on walls, & moving furniture around. I called the front desk multiple times but nothing put an end to this person’s behavior. Our night was completely disrupted & ruined. I went back to the front desk at 7am to talk with the assistant manager, Victoria, but she did not empathize/apologize about the incidents. Instead, she proceeded to argue & defend the behaviour of this individual. I have never been treated so disrespectfully by hotel staff who dismissed all of my concerns/complaints & made no effort to resolve the issues. We checked out the next day & demanded a full refund of our stay. We were told the manager would call us about this but no one did. On a follow-up call, Jacob put me on hold for 10 minutes & forgot to pickup the phone. Eventually, the ‘new general manager’ picked up & assured me they would be in touch - unsurprisingly no one has contacted me. I gave them ample time to make this right but every opportunity was wasted due to incompetence & impassivity. I still believe we deserve to be refunded, but until then this review will remain. [Full review on Google]

8/10 Good

Frank

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

10/10 Excellent

John

Stayed 14 nights in Mar 2025

8/10 Good

joshua

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
This is tucked out of the way the room was nice but i had a pet owner across the hall who's dogs howled ever time he left in the morning which really sucked after working a night shift and trying to sleep but other than that it was a great stay
Stayed 7 nights in Apr 2025

8/10 Good

Jason

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 6 nights in Apr 2025

6/10 Okay

Danette

Stayed 1 night in Apr 2025

2/10 Terrible

Danielle

Traveled with pets
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was very kind and helped me get to a closer room. The room was clean but smelt terrible. Permanent residents in hotel are dirty, leave hallway smelling like cigarettes, and are noisy. There is also a lot of "activity" in and around property. I did not feel completely safe and would not walk outside alone at night. Get what you pay for.
Stayed 2 nights in Apr 2025

2/10 Terrible

Gopikrishna

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Bad

We would like to extend one more night, but information was not provided properly male receptionist and he was rude response and A.C was not working properly and it was showing as "Replace battery"
Stayed 7 nights in Apr 2025

2/10 Terrible

Keith

Disliked: Cleanliness
Never again
Stayed 1 night in Apr 2025

2/10 Terrible

Nina

Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

ABVOID THIS PLACE

Grossest hotel i’ve stayed at. The whole place reeked of cigarette smoke and mold. The room was covered in burn marks everywhere. The toilet seat was pealing and turning yellow, along with the shower having black spots all over. The whole experience was awful, DO NOT stay here
Stayed 1 night in Apr 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Quenten

Traveled with family
Liked: Cleanliness, staff & service

Good night

Was perfect for our need outside of the internet connectivity. That made it more difficult than it needed to be. However guy running the counter was extremely kind.
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will never stay there again

We stayed from Friday to Tuesday! The whole start was horrible. You have a black ghetto lady with a gap in her teeth who was very rude. Asked for towels and she told me to go pick up your towels you have in the hallway first then I'll give you more towels because we don't do that! Didn't get any sleep the whole time we was there due to beating and stomping above I've heard all night when we reported it we was told it's a hotel what do you expect. The staff is very rude very unperfessional and should not work in hospitality. I've work at a marriott international and there is no way the room didn't get cleaned the whole time couldn't get clean sheets and when asked for clean towels was talked to like a kid no type of respect for their customers. The door didn't have a lock on it when told front desk i was just given the hours they fix things and that they already know. Then the stove to was all cracked up couldn't use it just a horrible stay all around
Stayed 4 nights in Mar 2025

2/10 Terrible

Gabby

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Ruben

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

John

Stayed 14 nights in Mar 2025