DoubleTree by Hilton Omaha Downtown

4.0 star property

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Photo gallery for DoubleTree by Hilton Omaha Downtown

Indoor pool
Lobby
Reception
Exterior
Indoor pool

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Room service
  • Pet friendly

Explore the area

Map
1616 Dodge St, Omaha, NE, 68102
  • Creighton University
    ‪5 min walk‬
  • Charles Schwab Field Omaha
    ‪11 min walk‬
  • CHI Health Center Omaha
    ‪11 min walk‬
  • Omaha, NE (OMA-Eppley Field)
    ‪7 min drive‬

Room options

2 Queens

  • 294 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Two Queen Beds, Non-Smoking, Roll In Shower

  • 294 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

King Deluxe

  • 428 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

One King Bed, Non-Smoking, Accessible

  • 294 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

2 Queens Deluxe

  • 428 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Two Queen Beds, Non-Smoking, Accessible

  • 294 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (294 SQ FT)

  • 294 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

King Studio Non Smoking

  • 594 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds

  • 495 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Suite, 1 King Bed (Parlor)

  • 428 sq ft
  • Sleeps 2
  • 1 King Bed

King Presidential

  • 653 sq ft
  • Sleeps 2
  • 1 King Bed

One King Bed, Non-Smoking, Accessible

  • 294 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

DoubleTree by Hilton Omaha Downtown

4-star hotel in Downtown Omaha
Along with 2 restaurants, this hotel has an indoor pool and a 24-hour fitness center. Free WiFi in public areas, a free airport shuttle, and free train station pick-up are also provided. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite.
DoubleTree by Hilton Omaha Downtown offers 414 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Omaha hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
DoubleTree by Hilton Omaha Downtown features an indoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 4-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 29999 square feet (2787 square meters) include conference space. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and coffee/tea in a common area. An area shuttle within 4 mi and a roundtrip airport shuttle (available on request) are complimentary for guests. Onsite parking is available (surcharge).

DoubleTree by Hilton Omaha Downtown has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Signatures Restaurant - Onsite restaurant. Guests can enjoy drinks at the bar.
City Center Pub - This pub serves dinner only. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 4:30 AM to 11:30 PM on request
  • Free area shuttle up to 4 mi
  • Free train station pick-up shuttle
  • Self parking on site (USD 15 per day)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 18 for adults and USD 6 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • City Center Pub
  • Signatures Restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business center
  • 29,999 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 1969
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
An off-leash area is available

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18.00 for adults and USD 6.00 for children
  • Self parking fee: USD 15.00 per day
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel Omaha Downtown
DoubleTree Hilton Omaha Downtown
DoubleTree Omaha Downtown
Hilton Omaha Downtown
Doubletree Hotel Omaha Downtown
Doubletree Omaha
Omaha Doubletree
DoubleTree Hilton Omaha Downtown Hotel
Doubletree By Hilton Omaha
DoubleTree by Hilton Omaha Downtown Hotel
DoubleTree by Hilton Omaha Downtown Omaha
DoubleTree by Hilton Omaha Downtown Hotel Omaha

DoubleTree by Hilton Omaha Downtown Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 328 out of 1002 reviews
Rating 8 - Good. 246 out of 1002 reviews
Rating 6 - Okay. 180 out of 1002 reviews
Rating 4 - Poor. 131 out of 1002 reviews
Rating 2 - Terrible. 117 out of 1002 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Lisa

Stayed 1 night in Mar 2025

8/10 Good

Elizabeth

Liked: Property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Scott

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

8/10 Good

Jenna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Annette

Liked: Cleanliness, property conditions & facilities

Blizzard evening

The hotel at check-in was delayed due to no internet for the past several hours, could not confirm my reservation even though I had my confirmation paperwork. Cold air blowing out of vents, but front desk sent someone to look at the trouble over and hour before they responded.
Stayed 1 night in Mar 2025

10/10 Excellent

Aileen

Stayed 1 night in Mar 2025

10/10 Excellent

Norma

Stayed 1 night in Mar 2025

10/10 Excellent

Ghulam

Stayed 1 night in Feb 2025

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place.
Stayed 1 night in Nov 2024

6/10 Okay

Stephen

Business traveler
Liked: Cleanliness, staff & service, room comfort
Was ok hotel a little old and musty heater would come on come on constantly trying to keep it warm because the sliding glass windows let so much cold air in
Stayed 1 night in Feb 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Sharon

Liked: Property conditions & facilities
I enjoyed stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

eric

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jan 2025

10/10 Excellent

Jaira

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Samantha

Liked: Staff & service, room comfort

Lovely Staff, Needs Updated/Renovations

The staff were amazing. Mackenzie & Michelle(?) at the front desk, Dennis the shuttle driver, the ladies who worked the breakfast buffet, & the bartender/server at the bar/grill were all very friendly & provided excellent customer service. The only qualms we had were with the condition of our room & the establishment overall. Considering the Hilton/Doubletree reputation, we were surprised by the condition of our room. There is a definite need for this property to be renovated. In our room, the wall had wallpaper paste all over it. The carpet was frayed at the entry way to the room. In the bathroom, the grout in the shower was black & the exhaust fan was half hanging out of the ceiling. The shower was difficult to use & the water only came out very hot. The dresser in our room had a lot of scratches & a chunk missing out of it & one of the bedside lamps had a lot of chips in it. We were also disappointed with the breakfast buffet. Considering the price ($18 per person), the selection wasn't spectacular & most of the food that was supposed to be hot was barely warm or even cold. Given the price per night along with the additional charges of parking, breakfast, etc. we were just disappointed. There isn't an enclosed walkway from the parking garage to the hotel, which in the winter is a bummer. I don't think we will stay at this location again because of the cost & condition. We've stayed at hotels (even motels) that have cost less per night & were much better quality.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ghulam

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The best hotel ever. Really quiet and nice place
Stayed 1 night in Dec 2024

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Kendall

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice place.. a little older but still nice. would stay there again for sure. walking distance to the Theater
Stayed 1 night in Dec 2024

4/10 Poor

Emily

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Wouldn’t recommend

To start the parking (finding the parking) was very difficult. I had to call the hotel to find out where to park. Upon walking into the hotel the front desk staff was very nice. That’s about where my great experience was over. Getting on the the elevator it was very shaky and small. Then getting to the 18th floor where we had a 2 bedroom family room when we got to our room and opened the door we had to shove and once inside the door almost fell off the hinges because they were loose we had to lift up on the door and push it closed. Then first world problems the TVs were not working so had to call someone to come change the input as we didn’t have access to that remote. When they get their the laughed at the door and stated someone should fix that… no duh. Then upon going into the bathroom we found out the sick had no hot water when you turned the faucet there was nothing, then when we went to take a shower it was luke warm never got hot even when cracked all the way up. My kids wanted to go swimming so took them down to the pool but soon found out it was not warm either and didn’t swim long. We didn’t wait the breakfast so don’t know how that was. It’s clear this hotel needs a big renovation and I’m sure the draw is the location so close to the event center but to pay what we did and the quality was disappointing.
Stayed 2 nights in Dec 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our experience at the double tree!!
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Stayed 1 night in Oct 2024

10/10 Excellent

Abdihakim

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Sep 2024

6/10 Okay

Richard, Phoenix

Traveled with family
Liked: Staff & service
Clear there hasn't been an update of the property in a while. As a place to crash, it was fine. But clear wear and tear in the room.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Nov 2024