2/10 Terrible
Teri
Apr 30, 2025
Hotel said upon arrival that we didn’t have a reservation even though they confirmed that the room was paid for. They just wanted to refund us for the room that we booked a long time ago and be left without any accommodations in a tiny village. After a lot of back and forth they finally moved us to another one of their other properties. Why didn’t they offer this up front? Also, we booked and paid for a King bed and got a Queen at their other property. Additionally, when we went to take a shower the water was cold so we had to let them know and had to wait 20 minutes for the water to heat up enough to take a warm shower. Not a fun experience
Teri
Stayed 1 night in Apr 2025