All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I stayed at so many hotels and guesthouses along the Ring Road and had heartwarming experiences with the hosts and management everywhere EXCEPT this. The couple in charge does NOT speak any English and is downright RUDE. The phone they give you never works and they are not available. A lady got stuck in elevator and we had to find themfor a long time. Also they don't give clear directions and they keep the reception where tea coffe is locked randomly and you Canncannot ask them the hours .....to get your food from refrigerator, eyc. Very authoritarianism, no eye contact, no smile, very cranky and irritated expression to all the guests. Other guests agree with thos.
This is an ok place but the check in didn’t go as easy as they claim . Your told to call and get your code but when we called we just a recorded message saying the phone wasn’t available .
Eventually someone showed up and we got the code.
Brian
Stayed 1 night in Aug 2025
2/10 Terrible
Meghan
Traveled with partner
Jul 31, 2025
Disliked: Staff & service
We got stuck in the elevator and when we tried calling the number they provided for help, nobody answered. Our tv wasn’t working and you couldn’t get in touch with staff at all. Very disappointed in this stay!!
Meghan
Stayed 1 night in Jul 2025
8/10 Good
Gagan Deep
Traveled with family and small children
Jun 22, 2025
Liked: Cleanliness
much better than the reviews
Gagan Deep
Stayed 1 night in Jun 2025
6/10 Okay
Adrianna
Traveled with partner
Jun 14, 2025
The breakfast was very good!! Overall the room was nice for our stay, nothing too crazy!
There was no staff for check-in or check-out. We had a problem with the television and had to call a number to get someone to come over. Low season may account for the absence of staff, but the hotel was empty!
Breakfast was good.
Great location across street from only restaurant in Olafsvik, clean basic room, great breakfast with fruit, yogurt, cereal, sweets, oatmeal, meats, cheese, etc
No staff, shower head holder busted. Stark conditions
Germar
Stayed 1 night in Jun 2024
8/10 Good
Howie, Falls Church
Aug 25, 2023
Liked: Cleanliness
Disliked: Staff & service
Well, there was no staff at all. so make sure you have a phone to call the local number provided to you. one of the phone number they send you on the email will have a wrong phone number on it. (missing a number).
the rooms are quiet small but seems to be a normal for the area.
Howie
Stayed 1 night in Aug 2023
8/10 Good
Tiffany, St Louis
Aug 22, 2023
Tiffany
Stayed 1 night in Aug 2023
6/10 Okay
Robert
Jul 19, 2023
Liked: Cleanliness
Could have been better.
Do not like the idea of being sent a code for access. We never received any code. Hotel told us they always send out codes, but Hotels.co often do not pass them on to guests. Also sending a code by email is pointless when you are out in the hills and no Wi-Fi coverage. Tried telephoning the hotel, to receive a message try later. Really not helpful. Transpires they do not answer phone till after 1600. Would have been helpful to know that.
Robert
Stayed 1 night in Jul 2023
10/10 Excellent
Geraldine
Traveled with family
Jul 8, 2023
Only downside I didn’t get room number and code via email. Had to go to property to get info and hope someone was there. There was. He was very helpful.
Geraldine
Stayed 1 night in Jul 2023
2/10 Terrible
Subramanian
Traveled with family and small children, Traveled with family
Jun 25, 2023
Disliked: Staff & service
Liked the location of the property and it was convenient. However booking a Mountain View and got the street view and they refused to change the room. Very poor customer service. Expedia let me know in this aspect too. They didn’t fix it, neither did they refund the money.
Our stay at the North Star was mostly positive. The room was large, very clean and comfortable. However, the shower in the bathroom is only enclosed by a shower curtain and requires you to squeegee the walls and floor off. An example of Scandinavian minimalism. The check in process is very nerve-racking. There is no attendant in the building, and the phone only calls to an answering machine that answered in Icelandic. Luckily, there was a Grayline tour guide checking in at the same time as we were and she was able to navigate the phone system and connect us with someone. The breakfast was a pleasant surprise that was added after our reservation and the staff at breakfast were helpful. You have to be careful on the elevator since it didn’t match up with the floor. The location was very convenient to the national park and Grundarfjordur. In Olafsvik, there is a gorgeous waterfall within walking distance and you can take a whale watch. There is also a good restaurant right across the street.
Check in system is inconvenient. The room is simple but need better furniture and more lightings. Hot drinks are available in the dining room on the first floor. Breakfast is included.