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St James Hotel, BW Premier Collection

4.0 star property

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Photo gallery for St James Hotel, BW Premier Collection

Reception
Suite, 1 King Bed, Non Smoking (Four Poster Bed) | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace
Restaurant
Library
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Parking available
  • 24/7 front desk
$84
includes taxes & fees
Oct 27 - Oct 28

Explore the area

View in a map
Rutland Street, Nottingham, England, NG1 6FL
  • Place, Nottingham Castle
    ‪3 min walk‬
  • Place, Theatre Royal
    ‪6 min walk‬
  • Place, Motorpoint Arena Nottingham
    ‪13 min walk‬
  • Airport, East Midlands (EMA)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(24 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Suite, 1 King Bed, Non Smoking, Kitchenette | Room amenity

Suite, 1 King Bed, Non Smoking, Kitchenette

  • 689 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Non Smoking (with Sofabed)

Executive Room, 1 King Bed, Non Smoking (with Sofabed) | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Executive Room, 1 King Bed, Non Smoking (with Sofabed)

8.8 out of 10
Excellent
(19 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room) | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking (Small Room)

8.4 out of 10
Very good
(63 reviews)
  • 118 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking (Four Poster Bed)

Suite, 1 King Bed, Non Smoking (Four Poster Bed) | Room amenity

Suite, 1 King Bed, Non Smoking (Four Poster Bed)

  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Small Room

  • Sleeps 1

Standard Twin Room

  • Sleeps 2

Standard Double Room

  • Sleeps 2

Executive King Room

  • Sleeps 3

King Suite （Four Poster Bed）

  • Sleeps 2

King Suite

  • Sleeps 2

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About this property

St James Hotel, BW Premier Collection

Hotel in Nottingham City Centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, 24-hour room service, a meeting room, and dry cleaning are onsite.
St James Hotel, BW Premier Collection offers 87 accommodations with complimentary bottled water and hair dryers. LCD televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Nottingham hotel also offers a library, tour/ticket assistance, and laundry facilities. Onsite parking is available (surcharge).

St James Hotel, BW Premier Collection is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
St James Hotel, BW Premier Collection has a restaurant on site.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 14.95 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15 to 18 for adults and GBP 5.50 to 5.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 15.00 to 18.00 for adults, and GBP 5.50 to 5.50 for children
  • Self parking fee: GBP 14.95 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Rutland Square Hotel
Rutland Square Hotel Nottingham
Rutland Square Nottingham
St James Hotel Nottingham
St James Nottingham
St James Hotel
St James Hotel
St James Hotel, BW Premier Collection Hotel
St James Hotel, BW Premier Collection Nottingham
St James Hotel, BW Premier Collection Hotel Nottingham

Reviews

St James Hotel, BW Premier Collection Reviews

8.6

Excellent

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 476 out of 1011 reviews
Rating 8 - Good. 361 out of 1011 reviews
Rating 6 - Okay. 118 out of 1011 reviews
Rating 4 - Poor. 42 out of 1011 reviews
Rating 2 - Terrible. 14 out of 1011 reviews

Reviews

8/10 Good

Kathryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Good location for going into city centre. Breakfast very basic. Overall convenient friendly and clean.
Stayed 1 night in Jul 2025

8/10 Good

Craig

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

6/10 Okay

Jason

Traveled with family
Liked: Staff & service
Disliked: Room comfort

Would I visit a BW hotel again??

During high heat temperatures, a small fan was provided for a room which had just one window. The bed was on such a slope that the head end was below the level of the feet end. This is not good for sleeping The door plinth between the bedroom snd bathroom was disgusting. Clearly neglected and broken
Broken, sharp and horrible to see
Stayed 1 night in Jul 2025

8/10 Good

Landon

Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Brian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, friendly staff, small room (sold as such) but had everything I needed, comfortable bed…but could’ve done with air con!
Stayed 1 night in Jul 2025

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness
Great location
Stayed 2 nights in Jul 2025

10/10 Excellent

Dylan

Liked: Cleanliness
Stayed 2 nights in Jul 2025

10/10 Excellent

Keith

Stayed 2 nights in Jul 2025

10/10 Excellent

Faijul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Anthony

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is OK, not expensive, rooms ok if not a little tired, clean and comfortable
Stayed 1 night in Jun 2025

4/10 Poor

Paula

Liked: Staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Ashleigh Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great size room. Thankfully a fan in the room. Reduced parking at the NCP next to it. Great location for the castle and restaurants Bar area pleasant
Stayed 2 nights in Jun 2025

8/10 Good

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Liked locality - close to City Centre and the cosy room.
Stayed 1 night in Jun 2025

8/10 Good

PAUL

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities
Clean, tidy, spacious room, big bathroom, friendly staff, close to amenities. Everything was perfect. Highly recommend.
Stayed 1 night in Jun 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Philip

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel. Well located

Hotel was clean and tidy. Staff helpful and friendly. The only negative if Im nit picking, is the breakfast cost of £15 (pre booked) or £18 on the morning seemed excessive compared to Premiers £11. So we opted against this. I suspect that the breakfast like the rest of the hotel, would have been 1st class.
Stayed 2 nights in Jun 2025

10/10 Excellent

Anthony

Liked: Cleanliness
Good value hotel, super convenient for town
Stayed 1 night in May 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Great location. Only slight let down was breakfast. Hot food had all but run out. Had to wait for it to be restocked and then was waiting for eggs, which eventually came after we had finished
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Whitney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was good and in close walking distance to the town centre and the Motor point Arena. The hotel was comfortable and staff were friendly. We opted to eat out of the hotel so can't comment on what they have on offer beyond basic amenities.
Stayed 1 night in Jun 2025

6/10 Okay

Nicola

Liked: Cleanliness, staff & service, room comfort
Night porter on duty on 21/06/25 at 11.15pm was incredibly rude and condescending when we asked if anyone had handed in a 2 litre water bottle.
Stayed 1 night in Jun 2025