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St James Hotel, BW Premier Collection

4.0 star property

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Photo gallery for St James Hotel, BW Premier Collection

Reception
Suite, 1 King Bed, Non Smoking (Four Poster Bed) | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace
Exterior
Library
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Parking available
  • 24/7 front desk

Explore the area

Map
Rutland Street, Nottingham, England, NG1 6FL
  • Nottingham Castle
    ‪3 min walk‬
  • Theatre Royal
    ‪6 min walk‬
  • Motorpoint Arena Nottingham
    ‪13 min walk‬
  • East Midlands (EMA)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room) | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking (Small Room)

8.4 out of 10
Very good
(54 reviews)
  • 118 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking (Four Poster Bed)

Suite, 1 King Bed, Non Smoking (Four Poster Bed) | Room amenity

Suite, 1 King Bed, Non Smoking (Four Poster Bed)

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Standard Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(20 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Suite, 1 King Bed, Non Smoking, Kitchenette | Room amenity

Suite, 1 King Bed, Non Smoking, Kitchenette

  • 689 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking

Standard Room, 2 Twin Beds, Non Smoking | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed, Non Smoking (with Sofabed)

Executive Room, 1 King Bed, Non Smoking (with Sofabed) | 1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Executive Room, 1 King Bed, Non Smoking (with Sofabed)

8.8 out of 10
Excellent
(16 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 King Bed

Executive King Room

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 King Bed

Small Room

  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room

1 bedroom, hypo-allergenic bedding, desk, laptop workspace

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

King Suite （Four Poster Bed）

  • Sleeps 2
  • 1 King Bed

King Suite

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Park Plaza Nottingham

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (1006)
$271 nightly
The price is $271 total
includes taxes & fees
Park Plaza Nottingham

About this property

St James Hotel, BW Premier Collection

Hotel in Nottingham City Centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, 24-hour room service, a meeting room, and dry cleaning are onsite.
St James Hotel, BW Premier Collection offers 87 accommodations with complimentary bottled water and hair dryers. LCD televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Nottingham hotel also offers a library, tour/ticket assistance, and laundry facilities. Onsite parking is available (surcharge).

St James Hotel, BW Premier Collection is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
St James Hotel, BW Premier Collection has a restaurant on site.
Late night fare is available from 24-hour room service.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 14.95 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15 to 18 for adults and GBP 5.50 to 5.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 15.00 to 18.00 for adults, and GBP 5.50 to 5.50 for children
  • Self parking fee: GBP 14.95 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Rutland Square Hotel
Rutland Square Hotel Nottingham
Rutland Square Nottingham
St James Hotel Nottingham
St James Nottingham
St James Hotel
St James Hotel
St James Hotel, BW Premier Collection Hotel
St James Hotel, BW Premier Collection Nottingham
St James Hotel, BW Premier Collection Hotel Nottingham

St James Hotel, BW Premier Collection Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 466 out of 1001 reviews
Rating 8 - Good. 355 out of 1001 reviews
Rating 6 - Okay. 114 out of 1001 reviews
Rating 4 - Poor. 46 out of 1001 reviews
Rating 2 - Terrible. 20 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Russell

Stayed 1 night in Apr 2025

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Not as expected

The room I stayed in was right next to a cupboard that must have some kind of generator or something in it... It was making a constant noise all night so I had an awful night's sleep. It was too late to go down and ask to move..... The room was tired, broken tiles on the floor in the bathroom, the sink was cracked and repaired with glue. Not the standard I expected.
Stayed 1 night in Apr 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Steve

Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Great location couldn’t fault it would recommend i5
Stayed 1 night in Apr 2025

10/10 Excellent

Shey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wel priced, well located

Second stay here. Great price for good service and location.
Stayed 1 night in Mar 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

john

Liked: Cleanliness, amenities
Good value but would have helped if the toilet seat stayed up !!
Stayed 1 night in Mar 2025

10/10 Excellent

Dean

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Matthew

Stayed 1 night in Mar 2025

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Gary

Stayed 1 night in Mar 2025

10/10 Excellent

Bethany

Stayed 3 nights in Mar 2025

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very pleased with the hotel & facilities in room . Staff were unhelpful & did not explain how to put lights on &:electrical sockets eg boiling.kettle.
Stayed 1 night in Mar 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming, clean and near city centre
Stayed 1 night in Mar 2025

10/10 Excellent

Valerie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely decor and ambiance checking in. Very helpful and friendly reception staff, restaurant staff and housekeeping. Nothing too much trouble. Comfortable room.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ciara

Stayed 1 night in Mar 2025

8/10 Good

Chelsea

Liked: Cleanliness
Stayed 2 nights in Feb 2025

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to train station, castle and local pubs. Neat decor, helpful staff and quiet. I would absolutely stay again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Wioleta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

4/10 Poor

Verified traveler

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Very tired in need of renovation! - Conveyer toaster doesn’t collect done toast so you have to put your hand in hot area - Bar area carpet filthy ,not vacuumed on arrival, still not vacuumed at breakfast - Toilet hard to flush - Lift carpet dirty and worn - Sink takes a long time to empty - Cold room on entry. No control over heating
Stayed 1 night in Mar 2025

8/10 Good

Wen-Cheng

Liked: Cleanliness, staff & service, room comfort

GREAT STAY

NICE LOCATION GOOD SERVICE CLEAN ROOM I WILL COME BACK
Stayed 3 nights in Mar 2025

6/10 Okay

Luke

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overall, there is nothing wrong with the place, the staff were friendly and helpful, the reception is nice, the car park facilities are very close and reasonably priced for a 24 hour stay. However the property does seem to be a little warn around the edges and like it could do with some TLC, with scuff marks on the walls and the shower head being damaged and leaking water from somewhere you don't want it to. Also, really pedantic point and not a criticism per se, but hr lift door is SOOO SLOOOOWWW! Other than that, lovely hotel great comfortable stay and would use the place again if we needed to.
Stayed 1 night in Mar 2025