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The Maids Head Hotel

Property class: 4

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Photo gallery for The Maids Head Hotel

A spacious, well-lit dining area with high ceilings and chandeliers, featuring a variety of seating arrangements and a central decorative plant.
A Wine Press fine dining establishment with a classic car displayed outside.
A lobby with a brick wall, tiled floor, and a wooden door.
An outdoor seating area with wooden tables and chairs, surrounded by potted plants and hanging flowers.
An attic bedroom with a sloped ceiling, a bed with multiple pillows, a round ottoman, a vintage bathtub, and a small table with a lamp.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services
The current price is $226
includes taxes & fees
Oct 18 - Oct 19

Explore the area

View in a map
Tombland, Norwich, England, NR3 1LB
  • Place, Norwich Cathedral
    ‪1 min walk‬
  • Place, Norwich Castle
    ‪6 min walk‬
  • Place, Norwich Theatre Royal
    ‪10 min walk‬
  • Airport, Norwich (NWI-Norwich Intl.)
    ‪9 min drive‬

Room options

View all photos for Junior Suite

An attic bedroom with a sloped ceiling, a bed with multiple pillows, a round ottoman, a vintage bathtub, and a small table with a lamp.

Junior Suite

9.8 out of 10
Exceptional
(9 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

A neatly made bed with a quilted cover, a chair with a cushion, a lamp on a side table, and a window with curtains.

Single Room

8.8 out of 10
Excellent
(21 reviews)
  • Sleeps 1
  • 1 Twin Bed

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

Executive Dog Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Dog Friendly Executive Double

A neatly made bed with a pillow, a bedside table with a lamp, a chair, and a pet bed with bowls.

Dog Friendly Executive Double

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Double or Twin Room

A hotel room with a large bed, a desk with a chair, a mirror, and a window with curtains.

Executive Double or Twin Room

9.2 out of 10
Wonderful
(41 reviews)
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room

A hotel room with a large bed, two armchairs, a small table, a window with blinds, a mirror, and a green pendant light.

Standard Double Room

8.6 out of 10
Excellent
(49 reviews)
  • Sleeps 2
  • 1 Double Bed

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About this property

The Maids Head Hotel

4-star hotel in Norwich City Center
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Other amenities include 24-hour room service, free use of bicycles, and concierge services.
The Maids Head Hotel offers 84 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. A pillow menu is available. Plasma televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. 6 meeting rooms are available. This business-friendly hotel also offers concierge services, dry cleaning/laundry services, and 24-hour room service. Onsite parking is available (surcharge), along with a car charging station.

The Maids Head Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 10:00 AM.
Children aged 12 and younger eat free breakfast.
WinePress at Wensum - Onsite restaurant. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Uncovered self parking on site (GBP 10 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 20 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • WinePress at Wensum

Things to do

  • Bicycle storage
  • Free bicycle rentals

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 6 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Built in 1287
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are available for GBP 20.0 per night
Cribs (infant beds) are available for GBP 10.0 per night

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 20 for adults and GBP 10 for children
  • Uncovered self parking fee: GBP 10.00 per night
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 10.0 per night
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Maids Head
Maids Head Hotel
Maids Head Hotel Norwich
Maids Head Norwich
Maids Hotel
The Maids Head Hotel Hotel
The Maids Head Hotel Norwich
The Maids Head Hotel Hotel Norwich

The Maids Head Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 683 out of 1003 reviews
Rating 8 - Good. 249 out of 1003 reviews
Rating 6 - Okay. 49 out of 1003 reviews
Rating 4 - Poor. 16 out of 1003 reviews
Rating 2 - Terrible. 6 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great location and very clean
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, excellent air conditioning in our room which was well used during the hot weather.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, perfect location, lovely staff.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay and staff all really lovely. We hope to be back again soon.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location and EV charging option
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Norwich, great parking out the back, centrally located. Good selection for breakfast. Bedroom nicely appointed with nice bathroom.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel with character situated in the centre of Norwich, a stones throw from the cathedral, Elm Hill and numerous restaurants, pubs and coffee shops. A bonus is electric car chargers in the car park (£10 overnight plus £5 for charging - good value).
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Even though the hotel was full on a summer weekend, the staff were very pleasant and helpful. The car parking was very good. Very nice complimentary Bentley experience. A great base for a very enjoyable weekend.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room, nice staff, super close to the city.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant hotel, helpful staff.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in the charming heart of the city. The suite was lovely, the breakfast amazing, and the whole vibe in general was just spot on. Highly recommended!
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent position, with cathedral, shops, bars and restaurants nearby. The ride around in the vintage Bentley was excellent. The room was very comfortable, with excellent air con for the very hot weather. Restaurant comfortable with good choice. Staff friendly and helpful, we will return.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed by the service, great location with parking.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good location close to the cathedral and town centre.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel in a central location. Lovely room (large bathroom!) and great breakfast choice.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An historic hotel situated close to the cathedral. The public rooms are very well appointed and the staff were helpful. My room on the 4th floor was comfortable, thought the bathroom was rather small. The hotel served an acceptable cooked breakfast.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel and stay
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room nice staff great location
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
It’s a really lovely hotel in a great location, nice breakfast and nice decor and well maintained rooms.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Loved the ambience of restaurant
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast buffet was great! Staff were very helpful whenever I asked for anything. The hotel was in a great location, easy to walk to the City Centre, and historic areas of Norwich. Also enjoyed a drink in the Maids Head Bar, which was a cute little place. We enjoyed our stay - thank you!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in the centre of Norwich
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice & comfortable, staff were great
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with extremely warm and friendly staff. One of the best breakfasts too wih delicious vegan sausages and gluten free options. We will be back!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Lovely hotel in great location, staff very helpful and clean and spacious room.
Stayed 2 nights in Feb 2026