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Standard Room, 2 Twin Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$64* Per night/room Dec 19 - Dec 20

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, Multiple Beds, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room, 3 Twin Beds, Non Smoking

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Hotel Amenities

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access. This business-friendly hotel also offers a terrace, a garden, and a picnic area. Complimentary self parking is available on site.

Best Western Brook Hotel Norwich has designated areas for smoking.

  • Safe-deposit box at front desk
  • Picnic area
  • Terrace
  • Luggage storage
  • Newspapers in lobby (surcharge)
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Number of bars/lounges - 1
  • Designated smoking areas
  • 24-hour front desk
  • Laundry facilities
  • Meeting rooms
  • Total number of rooms - 81
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Wedding services
  • Free wired internet
  • Garden

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Room Amenities

Best Western Brook Hotel Norwich offers 81 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Room service (limited hours)
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Desk
  • Shower/tub combination
  • Flat-panel TV
  • Free WiFi
  • Connecting/adjoining rooms available
  • Bedsheets provided
  • Number of bathrooms - 1
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Food & Drink

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Brook Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Brook Bar - This bar specializes in international cuisine and serves lunch and dinner. Open daily.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: GBP 10.00 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, and debit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Service animals are allowed

Service animals are exempt from fees/restrictions

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

No cribs (infant beds) available

Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are not available

Number of children who can stay free - 2

Debit cards

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Hotel Names

  • Best Western Brook Hotel Norwich
  • Best Western Brook Hotel
  • Best Western Brook Norwich
  • Best Western Brook
  • Best Brook Norwich Norwich
  • Best Western Brook Hotel Norwich Hotel
  • Best Western Brook Hotel Norwich Norwich
  • Best Western Brook Hotel Norwich Hotel Norwich

Hotel Reviews

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