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North Conway Grand Hotel

4.0 star property

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Photo gallery for North Conway Grand Hotel

Front of property - evening/night
Interior detail
Deluxe Room, Accessible | Premium bedding, in-room safe, desk, blackout drapes
Indoor pool, outdoor pool
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
$139
includes taxes & fees
Jan 7 - Jan 8

Explore the area

View in a map
72 Common Court, North Conway, NH, 03860
  • Place, Settlers' Green Outlet Village
    ‪7 min walk‬
  • Place, Northway Plaza Shopping Center
    ‪8 min walk‬
  • Place, Saco River
    ‪16 min walk‬
  • Airport, Fryeburg, ME (FRY-Eastern Slopes Regional)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room, Accessible

Deluxe Room, Accessible | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, Accessible

8.4 out of 10
Very good
(49 reviews)
  • 355 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for 2 Queen Beds with Sleeper Sofa

Premium bedding, in-room safe, desk, blackout drapes

2 Queen Beds with Sleeper Sofa

8.6 out of 10
Excellent
(166 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Room, Hot Tub

Deluxe Room, Hot Tub | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, Hot Tub

9.2 out of 10
Wonderful
(33 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

North Conway Grand Hotel

4-star hotel in Settlers Green
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a hot tub, and spa services.
North Conway Grand Hotel offers 200 accommodations with DVD players and laptop-compatible safes. Beds feature premium bedding. 37-inch Smart televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This North Conway hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, facials, body wraps, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy.
In addition to a children's pool and an indoor pool, North Conway Grand Hotel provides an outdoor pool and a hot tub. Wireless Internet access is complimentary. This family-friendly hotel also offers a fitness center, a sauna, and spa services. Complimentary self parking is available on site.

North Conway Grand Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15.95 for adults and USD 7.95 for children

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Splash pad
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Splash pad

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Firepit
  • In the mountains
  • Outdoor furniture
  • Picnic area

Spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch smart TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per person, per day
  • Resort fee: USD 23.87 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 15.95 for adults and USD 7.95 for children
  • Crib (infant bed) fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

North Conway Grand
North Conway Grand Hotel
Grand Hotel North Conway
North Conway Grand Hotel Hotel
North Conway Grand Hotel North Conway
North Conway Grand Hotel Hotel North Conway

North Conway Grand Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 535 out of 1013 reviews
Rating 8 - Good. 239 out of 1013 reviews
Rating 6 - Okay. 125 out of 1013 reviews
Rating 4 - Poor. 64 out of 1013 reviews
Rating 2 - Terrible. 50 out of 1013 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, great outdoor heated pool area
Stayed 4 nights in Sep 2025

10/10 Excellent

Umar, Lynnfield

Stayed 2 nights in Jun 2025

10/10 Excellent

Cody

Stayed 1 night in Oct 2025

6/10 Okay

Kevin

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice & Relaxing - up until it wasn't! room clean & well maintained, beds comfortable. nice soak in the outdoor hottub in the morning. Shower was hot and had good water pressure. I left room keys in the room, and a tip for housekeeping -- then went to my van. (No coffee in the lobby). At the van I realized I left my phone in the bathroom, so I pulled around to the door, left my van running -- and went back to get it. Housekeeping attempted to open the door -- but, SOMEHOW THE LATCH HAD CLOSED SO THE DOOR ONLY OPENED ABOUT TWO INCHES before catching on the latch. housekeeping went into the room nextdoor to call down for assistance, and after about 10 minutes -- she followed up with me -- and I too went into next room and called for assistance. Few minutes later, guy came -- saw situation & said, "I don't know why they called me up here." and turned to leave. I asked what's up? and he said, "Relax man, I'll be right back." I went to follow and said I had to turn off my van that I left running, and he told me again to "Relax" he would be quick. Housekeeping asked what's up, and I told her -- "he didn't tell me anything -- he just told me to relax." He was back quickly, obviously irritated, and when I asked how does this happen -- he went off on me -- telling me I cannot talk to him like that and I was treating him like a dog. I was not & had not lost composure yet, but it devolved into screaming as he used plyers to rip the latch off the wall. Turned a nice stay into tense one.
Stayed 1 night in Oct 2025

8/10 Good

Darrell

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again.
Stayed 1 night in Sep 2025

8/10 Good

Eduardo

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The hotel from outside seems very new, but the rooms and the interior are very old.
Stayed 1 night in Oct 2025

8/10 Good

Kathie

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, convenient to activities. A nice stay
Stayed 3 nights in Sep 2025

8/10 Good

Stephanie

Stayed 3 nights in Sep 2025

10/10 Excellent

Judy, Levant

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean,but I found the bed very uncomfortable. The mattress was very hard.
Stayed 1 night in Sep 2025

4/10 Poor

Codie

Liked: Staff & service
Disliked: Property conditions & facilities
When we initially walked into the room we noticed it smelled terrible. We found that one of the pillows on the couch smelled like puke. Then when we moved the pillow and gave it to the cleaning crew we discovered dried puke on the couch, in multiple spots. There was also random receipts and stickers under the bed we cleaned up ourselves.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I surprised my wife with a 4 day, 3 night stay for her birthday. The hotel was great with two pools, two jacuzzis and we saw a couple of free movies at night. I also surprised her with a 1 hour couples massage. The masseuses were great and professional the only downside was the massage room is in the lower level next to the main mechanical room. I always expect a 1 hour massage to be a quiet relaxing experience. Not one hour of loud AC equipment and pump motors one door away. DON"T DO THE MASSAGE! GO ELSEWHERE.
Stayed 3 nights in Sep 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Lynn

Clean rooms and the staff is nice
Stayed 1 night in Sep 2025

8/10 Good

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The outdoor hot tub was very nice at night. The breakfast was ok and the rooms look much more updated on the website than in person.
Stayed 1 night in Sep 2025

6/10 Okay

Cynthia

Traveled with group
Liked: Room comfort
Decent play to stay for a quick night, but if you're looking for something charming I recommend looking elsewhere.
Stayed 1 night in Sep 2025

4/10 Poor

Jeffery, Charlotte

Disliked: Staff & service
The shower drain did not work and neither did the sink drain. Staff was not helpful or friendly when helping us move to a different room or discussing options with us.
Stayed 1 night in Sep 2025

10/10 Excellent

Haldana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 5 nights in Aug 2025

2/10 Terrible

Kelleen

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
At the grand hotel, New Hampshire, I definitely will not be going back there. I feel like it was a very dirty hotel. It smelled the rooms weren’t that clean that hotel needs a total refurbishment
Stayed 2 nights in Sep 2025

10/10 Excellent

Jill

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Sep 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Meagan

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second stay there and just like first one excellent. Going back next year.
Stayed 2 nights in Sep 2025

10/10 Excellent

Nickolas

Stayed 2 nights in Sep 2025