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Extended Stay America Suites - Norfolk - Virginia Beach

2.5 star property

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Photo gallery for Extended Stay America Suites - Norfolk - Virginia Beach

Lobby
Full-size fridge, microwave, oven, stovetop
Free daily on-the-go breakfast
Lobby
Free daily on-the-go breakfast

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • Kitchen
  • Pet friendly
  • Breakfast included
  • Parking included
  • Laundry
$80
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
5757 Cleveland St, Virginia Beach, VA, 23462
  • Place, Sentara Leigh Hospital
    ‪11 min walk‬
  • Place, Virginia Wesleyan University
    ‪3 min drive‬
  • Place, Sandler Center for the Performing Arts
    ‪4 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪8 min drive‬

Room options

View all photos for Premium Studio, Non Smoking, Refrigerator & Microwave

Premium Studio, Non Smoking, Refrigerator & Microwave | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Premium Studio, Non Smoking, Refrigerator & Microwave

  • Sleeps 6
  • 2 Queen Beds

View all photos for Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Deluxe Studio, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 Queen Bed

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About this property

Extended Stay America Suites - Norfolk - Virginia Beach

Hotel in Northwest
This smoke-free hotel features a fitness center, dry cleaning, and laundry facilities. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk and a picnic area are onsite. Housekeeping is available on request.
Extended Stay America Suites - Norfolk - Virginia Beach offers 94 air-conditioned accommodations with coffee/tea makers and hair dryers. 43-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a picnic area, and laundry facilities. Onsite self parking is complimentary.

Extended Stay America Suites - Norfolk - Virginia Beach is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • Gym

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Marriott TownePlace Suites Virginia Beach
TownePlace Suites Marriott Hotel Virginia Beach
TownePlace Suites Marriott Virginia Beach
TownePlace Suites Virginia Beach
TownePlace Suites Marriott Virginia Beach Aparthotel
Towne Suites riott Virginia
Extended Stay America Virginia Beach
Extended Stay America Suites Virginia Beach
TownePlace Suites by Marriott Virginia Beach
Extended Stay America Suites - Norfolk - Virginia Beach Hotel

Reviews

Extended Stay America Suites - Norfolk - Virginia Beach Reviews

6.8

6.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.4/10

Eco-friendliness
Rating 10 - Excellent. 206 out of 685 reviews
Rating 8 - Good. 164 out of 685 reviews
Rating 6 - Okay. 111 out of 685 reviews
Rating 4 - Poor. 73 out of 685 reviews
Rating 2 - Terrible. 131 out of 685 reviews

Reviews

6/10 Okay

Andrew

Traveled with partner
Disliked: Cleanliness, amenities
Not the cleanest property, checked in and the trash wasn’t emptied. The rooms were fine but the hallways were messy.
Stayed 2 nights in Jun 2025

4/10 Poor

Laura

Disliked: Cleanliness, property conditions & facilities
The place was not clean. There was roaches and no soap for dishes.Iwas in a kitchenette room sobad no clean dishes. Room vents was not clean it looked disgusting. Sofa bed had crums and food crom previous guest. Some of the staff has no Finesse. Or hospitality.
Stayed 3 nights in Jun 2025

6/10 Okay

Karl

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Amanda

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Aresenio

Property was not clean
Stayed 5 nights in Jun 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness

Nice but could be better

I was welcomed and checked in immediately. The hotel was secure and required a key to enter. Room 304 Pro: Room was large with a large bathroom, kitchen area and smelled good. Cons: The futon/couch was broke and leaning. The room could have been cleaner- beside and behind the nightstand was dirty with trash. There were chicken bones outside the window. The bathtub and sink were slow to drain. And the toilet lid had to be lifted each time to flush the toilet. While staying there was a drug bust that blocked the parking lot for hours. But the police were nice :)
Stayed 3 nights in Jun 2025

10/10 Excellent

Natalia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for your money! Everything arranged us! Thank you)
Stayed 4 nights in Jun 2025

8/10 Good

Chris

Stayed 1 night in Jun 2025

6/10 Okay

Yang

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Staff is OK. The condition does not match the price. Will not stay there again.
Stayed 2 nights in Jun 2025

6/10 Okay

Rory

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Staff was great. Bed had strong smell of cigarette smoke. Didn't notice till I was in the bed.
Stayed 1 night in Jun 2025

2/10 Terrible

Julia Y

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked a non-smoking room, but when I entered the room, there was a strong smell of marijuana in it. Opening the window did not help. Besides, there were serious noise issues past 10:00 PM, and I could not sleep. I had to check out and find another hotel.
Stayed 2 nights in Jun 2025

6/10 Okay

Derar

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
They had roaches
Stayed 2 nights in Jun 2025

2/10 Terrible

Isaac

Disliked: Cleanliness, staff & service, property conditions & facilities
Didn't like anything. W
Stayed 3 nights in Jun 2025

8/10 Good

SERINA, La vergne

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I felt the front desk could have done better with customer service. My card kept deactivating, I requested to extend my stay and they could not accommodate, they had only some of the complimentary items, and when asked for additional towels and face clothes had to wait a couple of hours for those to be ready. The outside door access lock was open most of the time and it was just loud all the time.
Stayed 14 nights in Jun 2025

2/10 Terrible

William

Stayed 2 nights in Jun 2025

4/10 Poor

Mercy

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I booked 2 bedrooms and we got 1 bed. No complimentary breakfast all they have is package muffins! Coffee taste bad!
Stayed 3 nights in Jun 2025

6/10 Okay

Ivan

Traveled with partner
Disliked: Amenities, property conditions & facilities
cost is higher than quality
Stayed 2 nights in May 2025

10/10 Excellent

Keith, Rosman

Stayed 1 night in Jun 2025

2/10 Terrible

Michelle

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel was not good at all. The rooms were not stocked with anything and if you wanted to have coffee cups or coffee maker or anything besides 2 plastic cups you had to go to the lobby and pick it up yourself. The info pamphlet in the room stated that you could request kitchen items and they would be brought up but that was not the case. We had to go to the lobby to get extra bedding for the pullout couch but didn't receive an additional pillow. The hallways were dark and dingy and there was a consistent smell of marijuana throughout the property. The only positive was that there was a kitchen in the room with small apartment style appliances like a microwave, stove and fridge. However it would be difficult to use any of this without cookware or plates, cups, silverware etc. I would not recommend booking here.
Stayed 1 night in May 2025

10/10 Excellent

uteekuh

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the cleanest and up to date appliances extended stays I’ve ever stayed in. Very clean as well. Front desk staff were very nice
Stayed 1 night in May 2025

4/10 Poor

Phaedra

Traveled with family
Disliked: Amenities, property conditions & facilities
The room said it sleeps 4, but after a second room change the room could really only accommodate 3 people comfortably. The room had a queen size bed and a futon, not a pullout sofa. Although it was fixed very quickly, the bathroom sink drained slowly. The bathroom door didn’t lock. The remote had to be swapped out because it didn’t connect to the tv (minor change, but another annoyance). The downstairs area had an unpleasant odor. They gave us enough towels for 2 people, despite have 4. When we requested more towels, there weren’t any available. The front door lock was broken. We stayed 2 days and made the most of our trip, but I don’t think we will be returning.
Stayed 2 nights in May 2025

6/10 Okay

Albertine

Liked: Cleanliness, property conditions & facilities
The bed could be better very uncomfortable.
Stayed 2 nights in May 2025

10/10 Excellent

Judivie

Stayed 1 night in May 2025

4/10 Poor

Tatiana

Disliked: Cleanliness, staff & service, property conditions & facilities
We found infestation of cocktiaches therefore one person with pupy dog stayed in another place. All drawers were dirty. The place is 20 minutes driving to the beach which was not mentioned when i was looking for a place to stay. It was ok if only the person with the dog was able to stay but was not the case. I have pictures regarding my concerns
Stayed 1 night in May 2025

4/10 Poor

Demi

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
I love black ran businesses but sometimes y’all just gotta get it together. Go in they talking in all types but professional. Yeaaa I understand it was memorial weekend and all but damn. Why was the elevator the nicest part of the building? Even tho it was nice it was dirty , halls (dirty), stairways (all levels dirty). I will give y’all the room was clean but why did you nail the windows shut? Employees were nice tho! No one was rude or disrespectful but gots to do better!
Stayed 1 night in May 2025