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Renaissance Portsmouth-Norfolk Waterfront Hotel

3.5 star property

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Photo gallery for Renaissance Portsmouth-Norfolk Waterfront Hotel

Exterior
Creator video
Indoor pool
Lobby
Breakfast and dinner served, seafood

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Parking available
  • Bar
  • 24/7 front desk
  • Pool
$159
includes taxes & fees
Nov 10 - Nov 11

Explore the area

View in a map
425 Water St, Portsmouth, VA, 23704
  • Place, Portsmouth Naval Shipyard Museum
    ‪3 min walk‬
  • Place, Waterside District
    ‪14 min walk‬
  • Place, Norfolk Scope
    ‪5 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds

8.8 out of 10
Excellent
(58 reviews)
  • 306 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

10.0 out of 10
Exceptional
(3 reviews)
  • 306 sq ft
  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 306 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 306 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

8.6 out of 10
Excellent
(51 reviews)
  • 306 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Club Room, 1 King Bed

  • 306 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

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  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 1,016 reviews
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About this property

Renaissance Portsmouth-Norfolk Waterfront Hotel

3.5-star Portsmouth hotel steps from Portsmouth Naval Shipyard Museum
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking. Housekeeping is available on request.
Renaissance Portsmouth-Norfolk Waterfront Hotel offers 252 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with premium satellite channels, pay movies, and Netflix. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Renaissance Portsmouth-Norfolk Waterfront Hotel features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 24355 square feet (2192 square meters) include conference space. This business-friendly hotel also offers a terrace, gift shops/newsstands, and a garden. Onsite parking is available (surcharge).

Renaissance Portsmouth-Norfolk Waterfront Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:00 AM.
The Crawford Restaurant - This restaurant specializes in seafood and serves breakfast and dinner. Guests can enjoy drinks at the bar.
The Beacon Lounge - Onsite lobby lounge. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 17.95 to 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Beacon Lounge
  • The Crawford Restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 24-hour business center
  • 24,355 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • On a river
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 16 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with premium satellite channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 17.95 to 17.95 per person
  • Self parking fee: USD 15 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Renaissance Portsmouth-Norfolk
Renaissance Portsmouth-Norfolk Hotel
Renaissance Portsmouth-Norfolk Waterfront
Renaissance Portsmouth-Norfolk Waterfront Hotel
Renaissance Portsmouth Hotel & Waterfront Portsmouth
Renaissance Portsmouth Hotel And Waterfront Conference Center
Renaissance Waterfront Hotel
Renaissance Portsmouth-Norfolk Waterfront Hotel Hotel
Renaissance Portsmouth-Norfolk Waterfront Hotel Portsmouth
Renaissance Portsmouth-Norfolk Waterfront Hotel Hotel Portsmouth

Renaissance Portsmouth-Norfolk Waterfront Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 565 out of 1002 reviews
Rating 8 - Good. 209 out of 1002 reviews
Rating 6 - Okay. 105 out of 1002 reviews
Rating 4 - Poor. 65 out of 1002 reviews
Rating 2 - Terrible. 58 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sherisa

Stayed 2 nights in Jul 2025

2/10 Terrible

Keith

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Eddie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and views of the river. But the room was located above the large air conditioning units which made our room very noisy while trying to sleep
Stayed 2 nights in Jul 2025

4/10 Poor

Broderick

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower had low pressure to the point it Was almost unusable. The fridge was small and had old food in it. Room service was hit or miss at best.
Stayed 3 nights in Jun 2025

6/10 Okay

Jacqueline

Traveled with partner
Liked: Amenities, property conditions & facilities
House keeping can do better with cleaning. Upgrade
Stayed 3 nights in Jul 2025

10/10 Excellent

Denorah

Liked: Cleanliness, staff & service, room comfort

Great time

Hotel staff friendly and serviceable room had some issues with lights and water but stay was Preston was very helpful and friendly. Great location and Thyme Restaurant waitress. Tammy excellent and gumbo was amazing.
Stayed 2 nights in Jul 2025

8/10 Good

Megan

Liked: Cleanliness, property conditions & facilities
Chosen for the pool, it was freezing and the jacuzzi was closed.
Stayed 2 nights in May 2025

10/10 Excellent

Wallace

Stayed 3 nights in Jul 2025

8/10 Good

Sherri

Stayed 3 nights in Jun 2025

10/10 Excellent

Dianna, Petersburg

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated and perfectly located. My view overlooked the water.
Stayed 1 night in Jun 2025

4/10 Poor

Tia

Traveled with partner
I use to come here quite often. Haven't been in some years. Place isn't the same. A string of hair was in the corner of the sink, which is unacceptable. They asked for my request but didn't honor it, and it was a simple request. Sad to say that will be/was my last time there.
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, will stay again.

Beautiful hotel! Bar staff is exceptional. Bre was our favorite. Hotel should keep pool towels downstairs as housekeeping could not deliver towels to the pool in a timely manner. Front desk advised there were 7 deliveries in front of the pool delivery for towels without a time frame on when they would arrive. Housekeeping will only provide fresh towels in room that are on the floor and does not make beds when you stay over however nothing in the room informs you of this. Hotel charges for parking however I was not informed until checkout.
Stayed 2 nights in Jun 2025

10/10 Excellent

CARLOS

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great Nice Neat & Clean Great Restaurant Great Food
Stayed 1 night in Jun 2025

8/10 Good

Patricia

Liked: Amenities, property conditions & facilities
The river was beautiful at night. The food was good.
Stayed 1 night in Jun 2025

2/10 Terrible

Kelly

Just skip it
Stayed 1 night in Jun 2025

10/10 Excellent

Moesha

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, will stay again.
Stayed 2 nights in Jun 2025

8/10 Good

Bryan

Traveled with family
Liked: Staff & service, room comfort
Bathroom needed a deep clean, mold growing in shower. Still a nice hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

JAMES

Traveled with family
Excellent
Stayed 1 night in Apr 2025

2/10 Terrible

sarah

Traveled with partner
Disliked: Cleanliness, amenities
Refrigerator wouldn’t work. Couldn’t hear the TV with volume on 100. Air conditioning wouldn’t work (All 3 of these were fixed by the maintenance crew). Also found out that the A/C cuts off after 2 hours of no movement in room! I don’t move while sleeping. Shower faucet is broken. Every elevator is dirty including the parking deck elevator. Old dirty Sock and heavy dust and cobwebs beside bed. (told two separate employees and they did nothing, it's probably still there) Saw a roach run on the floor but got away before we could kill it. On 2nd day there: No towels No washcloths No toilet paper (had to use toilet in lobby downstairs) It took 4 times going to the front desk to get anyone to help. The last time was after 8 pm after being told there would be someone there shortly. This started in the early morning! The last time I would not leave until I personally saw the desk clerk call to housekeeping in front of me. Was no longer settling for “I’ll call the right away”. When housekeeping showed up, she could only give us one towel because she said the cage was locked and no one there with a key. She tried to help but couldn't. We have stayed there many times over the years and have always been satisfied. Bottomline, new management is horrible and tries to cut to many corners trying to save a dollar. We will never go back. 3rd day: housekeeping was not cleaning our room, so we went and found housekeeper and gave her large tip just so we could get the basics done.
Stayed 3 nights in Jun 2025

4/10 Poor

raymond

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
I paid for an accesible room they gave me the total opposite my daughter was to visit after a long drive and i had to cancel her becaus ethey did not pay attention to the details of my purchase the a.c did not work and the tv i had to do something special with the remote to turn the tv i have stayed here before it was enjoyable but this time it was awful truly considering never returning. My family is first and if they cant accommodate handicapped then its time to go elsewhere.
Stayed 1 night in Jun 2025

2/10 Terrible

Kent

Disliked: Amenities
Check in was at 4pm however due to staffing, etc, I wasn’t checked in until 6:30pm. And that was after calling the front desk and informing them about a clean room that I found for myself. Also, because I booked through Expedia, they said they couldn’t give me any discount for the serious inconvenience (late check in made me late for an event I was attending). So, not only didn’t I get compensation for my inconvenience, I may now stop using Expedia due to no way of correcting negative hotel experiences…
Stayed 1 night in Jun 2025

10/10 Excellent

Jean

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Portsmouth is a port town with the waterfront view and easy access to the Navy shipyard it’s the best option in town.
Stayed 1 night in Jun 2025

8/10 Good

Gina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel was a pleasant surprise. I booked for an overnight romantic getaway and I was not disappointed. The view, guest services and overall cleanliness of the hotel was superb. I was unable to get breakfast the following morning due to what I perceived as slightly motivated restaurant staff. We stood in a long line for roughly 20 minutes waiting to be seated, which never happened, despite numerous open and available tables. Which had quite a few of the guest complaining amongst ourselves. Outside of the restaurant super slow pace, everything else about my overnight stay was incredible.
Stayed 1 night in May 2025

4/10 Poor

marget, Raleigh

Stayed 2 nights in Jun 2025