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Quality Inn & Suites Olde Town

2.5 star property

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Photo gallery for Quality Inn & Suites Olde Town

Lobby
Business center
Free daily buffet breakfast
Room, 1 King Bed, Accessible, Non Smoking (Efficiency) | In-room safe, desk, iron/ironing board, free WiFi
Efficiency Non-Smoking King Suite-King Size Bed | In-room safe, desk, iron/ironing board, free WiFi

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Parking included
$117
includes taxes & fees
Dec 12 - Dec 13

Explore the area

View in a map
347 Effingham St, Portsmouth, VA, 23704
  • Place, Children's Museum of Virginia
    ‪11 min walk‬
  • Place, Portsmouth Naval Shipyard Museum
    ‪12 min walk‬
  • Place, Waterside District
    ‪4 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Non-Smoking Double Room-Two Full Size Beds

Standard Non-Smoking Double Room-Two Full Size Beds | In-room safe, desk, iron/ironing board, free WiFi

Standard Non-Smoking Double Room-Two Full Size Beds

  • 340 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Non-Smoking King Suite-King Size Bed

Studio Non-Smoking King Suite-King Size Bed | In-room safe, desk, iron/ironing board, free WiFi

Studio Non-Smoking King Suite-King Size Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 338 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Non-Smoking King Room-King Size Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Non-Smoking King Room-King Size Bed

7.8 out of 10
Good
(29 reviews)
  • 338 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

Room, 1 King Bed, Accessible, Non Smoking (Efficiency) | In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking (Efficiency)

9.0 out of 10
Wonderful
(2 reviews)
  • 338 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 338 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll in Shower)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking (Roll in Shower)

  • 338 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Efficiency Non-Smoking King Suite-King Size Bed

Efficiency Non-Smoking King Suite-King Size Bed | In-room safe, desk, iron/ironing board, free WiFi

Efficiency Non-Smoking King Suite-King Size Bed

8.4 out of 10
Very good
(8 reviews)
  • 338 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites Olde Town

Portsmouth hotel with free breakfast
Along with a 24-hour fitness center, this hotel has coffee/tea in a common area and a business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Quality Inn & Suites Olde Town offers 62 air-conditioned accommodations with washers/dryers and safes. Televisions come with premium cable channels. Microwaves and coffee/tea makers are provided.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and coffee/tea in a common area. Onsite self parking is complimentary.

Quality Inn & Suites Olde Town has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6 AM and 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room microwave
  • In-room washer/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • In-room roll-in shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 25-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Property is also known as

Quality Inn Olde Town Portsmouth
Comfort Inn Olde Town Hotel
Comfort Inn Olde Town Hotel Portsmouth
Comfort Inn Olde Town Portsmouth
Quality Inn Olde Town
Quality Olde Town Portsmouth
Quality Olde Town
Comfort Inn Olde Town
Quality Inn & Suites Olde Town Hotel
Quality Inn & Suites Olde Town Portsmouth
Quality Inn & Suites Olde Town Hotel Portsmouth

Quality Inn & Suites Olde Town Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 334 out of 1000 reviews
Rating 8 - Good. 304 out of 1000 reviews
Rating 6 - Okay. 165 out of 1000 reviews
Rating 4 - Poor. 105 out of 1000 reviews
Rating 2 - Terrible. 92 out of 1000 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and pretty safe area
Stayed 2 nights in Aug 2025

8/10 Good

Addie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Furinture and pillars could be upgraded
Stayed 2 nights in Sep 2025

8/10 Good

Debra, Raynham

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was surprisingly clean, quiet. I was visiting from Mass. The breakfast was actually good. Ms Hatti was VERY nice, and very helpful. I really enjoyed speaking with her. The front staff was very friendly. Only downside was the sheets in the rm were never changed. I don't stay in hotels often, so this may be the norm, just kind of took me aback. Over all I enjoyed my stay and Will state there again should I find myself in virginia
Stayed 3 nights in Sep 2025

8/10 Good

Diane, Fredericksburg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and comfy. Toilet was stained but basically clean. I liked the shampoo and conditioner provided. I would have liked it if some USB ports were provided. Toilet didn’t flush well for stools. Had to use a plunger.
Stayed 1 night in Sep 2025

10/10 Excellent

Lawrence

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
This place is a hidden gem! It isnt too much more for this clean comfortable room with all the extras, as it is for the ones without. There are 3 pools (even 1indoor in case it rained, our trip wasnt ruined - 1with a slide - 1on the beachfront that serves food/drinks plays music) The rooms were clean and comfy
Stayed 1 night in Jul 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities
The bed was worn out without much supoort.
Stayed 3 nights in Aug 2025

6/10 Okay

Corey

Liked: Cleanliness
Disliked: Staff & service
Mrs Hedy was the best!! Very nice and kind
Stayed 3 nights in Aug 2025

8/10 Good

tyler

Stayed 1 night in Aug 2025

2/10 Terrible

Francine

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
We had a terrible experience at the comfort in at Portsmouth, Virginia. Our first night was fine, the second night someone stayed in the room next door and was on the phone from 9:00pm to 2:00am yelling and cursing. We finally called downstairs. Not sure if they spoke to him or not. Started again from 6:oo am to 8:00am when he finally left. We got no sleep and it was very disturbing to hear him.
Stayed 2 nights in Aug 2025

8/10 Good

Karen

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
We always enjoy staying there but our room this time was really showing some wear. The mat inside of the tub was very dirty and peeling, and the hair dryer dropped out of the wall when in use. We checked in and out with ease, the beds are not bad, and the breakfast has enough variety to save having to eat a meal out. I will continue staying with there.
Stayed 2 nights in Aug 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

6/10 Okay

Morgan

Traveled with family

Didn't Meet Expectations

We checked in, went to room, took a look, and left. The room and hotel didn't meet our expectations, so we stayed at another hotel. To be fair, we had stayed at a Fairfield Inn and Hyatt House the previous two nights. This hotel didn't come close to those accommodations. The gentleman at the desk did a good job checking us in and we did see someone cleaning the lobby the next day when we returned to get our bill. It is probably a good hotel for the price.
Stayed 1 night in Aug 2025

4/10 Poor

Melinda

Traveled with family
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Tasha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ronzell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding

Outstanding service and the room was very clean
Stayed 2 nights in Aug 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Really great hotel for the price. Rating doesn't do it justice.
Stayed 1 night in Aug 2025

8/10 Good

libna

Liked: Cleanliness, property conditions & facilities
We book last minutw, it was around 10 00 pm. The property is pertty clean , but the lady at the front desk was eating she ask for my I D she never clean
Stayed 1 night in Aug 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and friendly staff
Stayed 2 nights in Aug 2025

8/10 Good

John

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
If you are going to claim to have breakfast you should serve hot eggs otherwise you should say continental breakfast. Everything else was wonderful.
Stayed 1 night in Aug 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

Keisha

Business traveler, Traveled with family
Disliked: Cleanliness, property conditions & facilities
I woke up and i had bit marks on me then i toke pictures of the bugs in the bed
Stayed 1 night in Aug 2025

6/10 Okay

Sheila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No room service for a 6 night stay 😠

Our trip kept us in the area and hotel for 6 nights. During this period, our room was not attended to at all. On the 4th morning I went to the hotel desk and asked we have room service that day. I noted we put all our dirty towels on the bathroom floor and we left for the day. The clerk said, oh they will be around. Great! When we arrived back to the hotel at 9pm, our room had not been attended to, beds were not made, trash cans still full and our towels were all still on the bathroom floor. I went to the check in desk and they gave me clean towels, not something I wanted to do at 9:00pm. Placed all the dirty towels in a bag & placed them in the hall.
Stayed 5 nights in Jul 2025

4/10 Poor

Eraldo

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 3 nights in Jul 2025