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Holiday Inn Express Hotel & Suites Chesapeake by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Chesapeake by IHG

Exterior
Suite, 1 King Bed (Additional Living Area) | In-room safe, desk, blackout drapes, iron/ironing board
Indoor pool
Exterior
Free daily buffet breakfast

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Hot Tub
  • Housekeeping
  • Gym
  • 24/7 front desk
$99
includes taxes & fees
Dec 11 - Dec 12

Explore the area

View in a map
2436 Gum Rd, Chesapeake, VA, 23321
  • Place, Western Branch Park Dog Park
    ‪8 min walk‬
  • Place, Chesapeake Square Mall
    ‪12 min walk‬
  • Place, Cinemark Chesapeake Square
    ‪2 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Double Bed

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 Double Bed

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

8.0 out of 10
Very good
(23 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(21 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area) | In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed (Additional Living Area)

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Express Hotel & Suites Chesapeake by IHG

Hotel in Western Branch North
An indoor pool, a 24-hour fitness center, and a 24-hour business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center.
Holiday Inn Express Hotel & Suites Chesapeake by IHG offers 90 accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Chesapeake hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Holiday Inn Express Hotel & Suites Chesapeake by IHG provides a hot tub and a 24-hour fitness center. Public areas are equipped with complimentary wired and wireless Internet access. Business-related amenities consist of a 24-hour business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 635 square feet (59 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site.

Holiday Inn Express Hotel & Suites Chesapeake by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 635 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 9 AM to 9 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Chesapeake
Holiday Inn Express Hotel Chesapeake
Holiday Inn Express Hotel Suites Chesapeake
Holiday Inn Express Hotel Suites Chesapeake by IHG
Holiday Inn Express Hotel Suites Chesapeake an IHG Hotel
Holiday Inn Express Hotel & Suites Chesapeake by IHG Hotel
"Holiday Inn Express Hotel Suites Chesapeake an IHG Hotel"

Reviews

Holiday Inn Express Hotel & Suites Chesapeake by IHG Reviews

7.4

Good

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 295 out of 796 reviews
Rating 8 - Good. 203 out of 796 reviews
Rating 6 - Okay. 138 out of 796 reviews
Rating 4 - Poor. 78 out of 796 reviews
Rating 2 - Terrible. 82 out of 796 reviews

Reviews

4/10 Poor

Taurus

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointed

Stayed 3 nights in Sep 2025

10/10 Excellent

Clara

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities
The lady at the front desk was very efficient
Stayed 1 night in Aug 2025

8/10 Good

Sabrina

Liked: Cleanliness, amenities
Nice and clean. Friendly staff
Stayed 1 night in Aug 2025

4/10 Poor

Joseph

Traveled with family
Disliked: Cleanliness, staff & service
Couldn’t sleep with all the noise they allowed to go on all night. From drumming to the obstacle course on the floor above me the noise was allowed to continue all night even after complaining a couple times. Won’t be staying here ever again. The lady in charge of the place was very little help except for towels. Work was 2nd on her list of important things to do. Chewed off finger nails in the shower. Cleaning was not very good. Also a lot of hair which grosses me out also. Luckily my stay was for only a night and I always carry shower sandals but I questioned how well it was cleaned after whoever stayed there before me.
Stayed 1 night in Aug 2025

10/10 Excellent

Stacy

Stayed 1 night in Aug 2025

10/10 Excellent

Seymour

Liked: Cleanliness, staff & service, property conditions & facilities
Needs an onsight.bar
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Traveled with partner
Liked: Amenities, property conditions & facilities
It was a very nice stay and I would stay again
Stayed 2 nights in Aug 2025

10/10 Excellent

Seymour

Liked: Cleanliness, staff & service, property conditions & facilities
It should have been a onsight bar.
Stayed 1 night in Aug 2025

6/10 Okay

Wendy

Traveled with family
Disliked: Property conditions & facilities
Our room smelled like cigarette smoke especially in the bathroom. Bathroom grout needed a deep clean. Beds we comfortable and breakfast choices were fine.
Stayed 1 night in Aug 2025

10/10 Excellent

Floyd

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was friendly, quiet and clean. I would recommend my family and friends to go and experience it
Stayed 3 nights in Aug 2025

10/10 Excellent

William

Stayed 4 nights in Jul 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Anthony

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay as our night stay during our road trip. The best parts for us was definitely the overall stay and the delicious breakfast and available options.
Stayed 1 night in Jul 2025

8/10 Good

timothy

Liked: Cleanliness, staff & service, property conditions & facilities
The staff nice
Stayed 3 nights in Jul 2025

6/10 Okay

Jasmine

Stayed 1 night in Jul 2025

6/10 Okay

Ruthann

Liked: Staff & service
Disliked: Property conditions & facilities
Generally ok
Stayed 1 night in Jul 2025

8/10 Good

lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was well kept and the surrounding area was peaceful.
Stayed 1 night in Jun 2025

6/10 Okay

Rebekah

Traveled with partner
Disliked: Cleanliness, amenities
Upon checking I was told I was given a room with two double queen beds. I requested a King bed. The front desk employee stated because I placed my order on Expedia I would get a standard room and a King bed was not available. I was also charged $100 security deposit because I placed my reservation on Expedia. I was very disappointed at check-in. When entering the room I noticed the ac unit was leaking and was being held up by little blocks of wood. The shower had black grime around the drain. One of the double queen beds had a huge dip in the middle, so my husband and I slept on the other bed, and it was hard as a rock. The free breakfast was decent. I wanted cereal but they didn't offer milk, which I thought was odd. Overall the stay was okay. I won't be staying there in the future.
Stayed 2 nights in Jun 2025

2/10 Terrible

John

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful

Worst hotel i have had the misfortune to stay in for a very long time. Mould on the walls and even in the air-conditioning
Stayed 12 nights in Jun 2025

6/10 Okay

Melissa

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Would not return for the price!

Very old, mold growing in bathroom, missing chair, broken buttons on elevator.
Stayed 3 nights in Jun 2025

2/10 Terrible

Summer

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel were so rude. Im not one to complain about food but online it says breakfast till 9:30am, i was downstairs by 8:57am to get some breakfast and this cleaner lady stood infront of me and said the breakfast is closed, it wasn't even 9am yet which is the new time for there breakfast but they never updated it on there website. The lady kept yelling at me saying its closed, its closed. So i walked to the front desk to complain and the front desk lady did not care at all, in fact she smiled the whole time. I would rate this hotel a -100 if i had to. Staff was rude, and hotel room was dusty and disgusting.
Stayed 1 night in Jun 2025

10/10 Excellent

Isaac

Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 1 night in May 2025

6/10 Okay

Georgette

Stayed 3 nights in Jun 2025

10/10 Excellent

JACQUELINE

Liked: Cleanliness, staff & service, property conditions & facilities
Nice quiet area
Stayed 2 nights in May 2025