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Courtyard by Marriott Norfolk Downtown

3.0 star property

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Photo gallery for Courtyard by Marriott Norfolk Downtown

Exterior
Lobby lounge
Daily cooked-to-order breakfast for a fee
Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
View from property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Hot Tub
  • Gym
  • Parking available
  • Breakfast available
$107
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
520 Plume street, Norfolk, VA, 23510
  • Waterside District
    ‪5 min walk‬
  • Chrysler Hall
    ‪9 min walk‬
  • Norfolk Scope
    ‪11 min walk‬
  • Norfolk, VA (ORF-Norfolk Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

8.0 out of 10
Very good
(6 reviews)
  • 208 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 208 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Hearing Accessible)

8.0 out of 10
Very good
(5 reviews)
  • 322 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(50 reviews)
  • 208 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(46 reviews)
  • 322 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Room, Multiple Beds

8.0 out of 10
Very good
(17 reviews)
  • 322 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Courtyard by Marriott Norfolk Downtown

3-star hotel in Downtown Norfolk
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Change of towels is available on request.
Courtyard by Marriott Norfolk Downtown offers 140 accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Norfolk hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Courtyard by Marriott Norfolk Downtown provides a hot tub and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and 4 meeting rooms. Event facilities measuring 2992 square feet (278 square meters) include conference space. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and a garden. Onsite parking is available (surcharge).

Courtyard by Marriott Norfolk Downtown is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
The Bistro - This bistro specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 25 per day)
  • Valet parking on site (USD 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 2 to 20 for adults and USD 2 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Bistro

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Wedding services

Business services

  • 2,992 square feet of conference space
  • 24-hour business center
  • 4 meeting rooms
  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 2 to 20 for adults, and USD 2 to 20 for children
  • Self parking fee: USD 25 per day
  • Valet parking fee: USD 25 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Marriott Hotel Norfolk Downtown
Courtyard Marriott Norfolk Downtown
Courtyard Norfolk Downtown
Marriott Norfolk Downtown
Courtyard Norfolk Downtown Hotel Norfolk
Courtyard By Marriott Norfolk
Courtyard Marriott Norfolk Downtown Hotel
Courtyard by Marriott Norfolk Downtown Hotel
Courtyard by Marriott Norfolk Downtown Norfolk
Courtyard by Marriott Norfolk Downtown Hotel Norfolk

Courtyard by Marriott Norfolk Downtown Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 462 out of 1003 reviews
Rating 8 - Good. 267 out of 1003 reviews
Rating 6 - Okay. 122 out of 1003 reviews
Rating 4 - Poor. 92 out of 1003 reviews
Rating 2 - Terrible. 60 out of 1003 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Patti

Traveled with family
Hotel could use a little face lift
Stayed 1 night in Jun 2025

6/10 Okay

MICHAEL

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The staff is super cool and welcoming but the condition of the room is what lead me to my scores here...the couch had a huge stain, there were a pair of used socks in the bed when we pulled the covers back and the fixtures in the room a bit worn out. Upgrades are definitely in order here!
Stayed 1 night in Jun 2025

6/10 Okay

margaret

Stayed 2 nights in Jun 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very nice trip staff was very pleasant and accommodating.Valet staff was excellent.
Stayed 2 nights in Jun 2025

4/10 Poor

Latoya

Disliked: Cleanliness
Na
Stayed 2 nights in May 2025

4/10 Poor

Kenija

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Dawn

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not have any coffee in our room as they ran out, ended up having to buy coffee at the Bistro even though front desk said they would cover the cost. Housekeeping never checked on us the 3 days we were there. Valet’s were great and friendly!
Stayed 3 nights in May 2025

6/10 Okay

Gerardo

Business traveler, Traveled with partner, Traveled with family
Disliked: Amenities
No parking. Only valet for $25 a day. Free parking is in another structure across the way.
Stayed 1 night in Jun 2025

2/10 Terrible

keisha

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Upon entering the room it smelled mildewy and Smokey. We left early because I got a migraine from the smell in the room even after spraying something and gotten sick by 12:00, 12:30 a.m. We were leaving.
Stayed 1 night in May 2025

8/10 Good

Asia

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The bathroom in my room was outdated and the tub wasn’t clean. The entire bathroom needs to be upgraded. The furniture and tv were all dated .
Stayed 1 night in May 2025

10/10 Excellent

laura

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 2 nights in May 2025

4/10 Poor

Caadria

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The room had a mildew odor that I smelled in hallway in front of the room door. An employee came up and changed the hvac filter which helped just a bit but the HVAC system didnt even work. Tried to turn on the heat and nothing happened. It just blew cool air the entire time. Overall the bed was comfy and the shower was powerful. The valet service was great. It's just old rooms that need updating. I wouldn't stay again due to the mildew smell.
Stayed 1 night in May 2025

8/10 Good

Shanta

Stayed 4 nights in Apr 2025

10/10 Excellent

Alexis

Stayed 1 night in May 2025

10/10 Excellent

Jada

Stayed 1 night in May 2025

10/10 Excellent

Heather, Patton

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Barbara

Stayed 1 night in May 2025

10/10 Excellent

Antwon, Winston Salem

Stayed 2 nights in May 2025

10/10 Excellent

Sharise

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed the stay
Stayed 1 night in May 2025

10/10 Excellent

Brian

Stayed 1 night in May 2025

10/10 Excellent

Natasha

Stayed 4 nights in Apr 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Shawn

Traveled with family
Liked: Cleanliness, property conditions & facilities
It was amazing
Stayed 1 night in May 2025

10/10 Excellent

Chris

Liked: Cleanliness
Kay and Logan were helpful and friendly and went above and beyond
Stayed 2 nights in May 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was beyond fantastic, room was clean but incredibly dated and not kept up very well.
Stayed 1 night in May 2025