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Comfort Suites Suffolk - Chesapeake

2.5 star property

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Photo gallery for Comfort Suites Suffolk - Chesapeake

Exterior
Lobby
Free daily buffet breakfast
In-room safe, individually decorated, individually furnished, desk
Indoor pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Laundry
  • 24/7 front desk
$112
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
5409 Plummer Blvd, Suffolk, VA, 23435
  • Place, Bon Secours Health Center At Harbour View
    ‪2 min drive‬
  • Place, Chesapeake Square Mall
    ‪8 min drive‬
  • Place, Rivers Casino Portsmouth
    ‪15 min drive‬
  • Airport, Norfolk, VA (ORF-Norfolk Intl.)
    ‪28 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(11 reviews)
  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Suite, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 430 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Suite, Multiple Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 431 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Suite, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 430 sq ft
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed with Sofa bed, Non Smoking

8.8 out of 10
Excellent
(56 reviews)
  • 430 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Suite, 2 Queen Beds, Non Smoking

  • 430 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Comfort Suites Suffolk - Chesapeake

Suffolk hotel with indoor pool
Along with an indoor pool, this hotel has a fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a hot tub, and coffee/tea in a common area. Housekeeping is available on request.
Comfort Suites Suffolk - Chesapeake offers 116 accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations include sofa beds. A pillow menu is available. 40-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Suffolk hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Comfort Suites Suffolk - Chesapeake provides a hot tub and a fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This hotel offers access to a 24-hour business center and meeting rooms. This business-friendly hotel also offers a terrace, a vending machine, and gift shops/newsstands. Complimentary self parking is available on site.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Elevator (48 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during May and June:
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Suites Joint Forces
Comfort Suites Joint Forces Hotel
Comfort Suites Joint Forces Hotel Suffolk
Comfort Suites Joint Forces Suffolk
Comfort Suites Suffolk Chesapeake Hotel
Comfort Suites Suffolk Chesapeake
Comfort Suites Suffolk - Chesapeake Hotel
Comfort Suites Suffolk - Chesapeake Suffolk
Comfort Suites Suffolk - Chesapeake Hotel Suffolk

Reviews

Comfort Suites Suffolk - Chesapeake Reviews

7.6

Good

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 361 out of 1002 reviews
Rating 8 - Good. 283 out of 1002 reviews
Rating 6 - Okay. 178 out of 1002 reviews
Rating 4 - Poor. 107 out of 1002 reviews
Rating 2 - Terrible. 73 out of 1002 reviews

Reviews

4/10 Poor

Samuel

Traveled with family
Disliked: Cleanliness, staff & service

Price is Right but Travellers Beware

Unfortunately, this was one of the least relaxing stays for my family and I. While the room was OK and clean when we arrive we never receive cleaning service during our entire stay over the next few days even while requesting this several times. We are also constantly running out of supplies and at times never receive what we asked for including basic necessities, like towels, and toilet paper.
Stayed 3 nights in Jul 2025

10/10 Excellent

ryan

Stayed 1 night in Jul 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Sean

Stayed 2 nights in Jul 2025

4/10 Poor

nicholas

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

No improvement since last stay

I've stayed here before due to close proximity to family. I have to say, nothing has changed, this hotel needs a total overhaul. One of two elevators were out of service, stairwells and lower areas smell like marijuana, bathrooms rust around outside tubs. They have the Air conditioner in the room on some type of governor where they stop putting out cold air in the middle of the night and you wake up sweating. Fire alarms and building evacuated at 1 am, probably due to improper maintenance on fire detector system (false alarm). The only positive was the staff of the hotel, they were very positive and polite. I feel sorry for the staff that they must work at that hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Charles, Hampton

Liked: Cleanliness, staff & service, property conditions & facilities
Great people, quick and easy check in.
Stayed 1 night in Jul 2025

6/10 Okay

Donald

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property is dated. One elevator broken and the other extremely slow. For the amount of people staying here, which it was pretty packed every night, Comfort Suites should invest a little more money into this property.
Stayed 2 nights in Jul 2025

10/10 Excellent

Towanna

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Jul 2025

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one elevator was working, safe in room was malfunctioning "was told it has not worked in three years." The hot tub was nice.
Stayed 4 nights in Jul 2025

6/10 Okay

ramona

Traveled with family
Liked: Room comfort

Not the worst but definitely not the best

We only stayed one night so we could be close to the cruise port on the day of our departure. The location was pretty convenient with lots of restaurants and stores and it was only 20 min from the cruise port. The room was clean and comfortable. The negatives were the tiny single working elevator that was extremely dirty and hot like Hades. You had to wait a really long time for it. You could see visible stains on the floor. We were on the 4th floor so we sort had no choice but to put up with it. Also, I booked a suite because we are a family of 5, but we were only given 3 towel sets and no bedding for the sofa bed. When I called to request more towels and the bedding I was told they have no more towels and could only provide a sheet for the sofabed with no blanket or comforter. I had to go downstairs to the lobby and wait forever for the elevator again! (God forbid someone would bring it up to us) that was a 1st for me- I've never stayed at a hotel that ran out of towels and blankets. The breakfast was ok, the usual fake eggs, sausage, bagels, cereal etc. We survived the night but not sure if I would go back.
Stayed 1 night in Jul 2025

10/10 Excellent

Erica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marshall was a great guy greeted us with his smile and very friendly attitude!! The Bartender Leslie was amazing 10/10 ! Food from cork n crust was amazing too!!!
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveler

Disliked: Staff & service

Bad customer service

Room key barley work had to get moved to another room will never stay here again . All because room keys will not work and customer service want all that no compensation at all bad experience I just came back on check in at 6:39 clocked out at 11:30 and came back home smh
Stayed 1 night in Jul 2025

6/10 Okay

Nohnee

Liked: Cleanliness, amenities, property conditions & facilities
Stay was good. No issues.
Stayed 2 nights in Jun 2025

6/10 Okay

Lydia

Stayed 1 night in Jun 2025

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good. Could have a little better shower but all in all it was great
Stayed 2 nights in Jul 2025

6/10 Okay

Angela

Traveled with group
Hotel was a three when the ratings score, front desk, staff professional. Overall appears of hotel, not as clean as it should be or as I've seen other comfort suites. Jim, dirty, no wipes to clean the equipment, equipment, broken, overall looks dirty in the gym.
Stayed 2 nights in Jun 2025

10/10 Excellent

Desiree

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Eddie

Stayed 6 nights in Jun 2025

6/10 Okay

Manish

Traveled with family
Disliked: Cleanliness, room comfort
elevator and lobby stink so bad ..we were always rushing to get to the room.
Stayed 3 nights in Jun 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very pleasant and afforded me the opportunity to check in a little bit early. The location was convenient and not too busy. There was plenty of parking and they offered a continental breakfast. Great stay!
Stayed 1 night in Jun 2025

4/10 Poor

Melinda

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor conditions. Unfriendly staff.
Stayed 1 night in Jun 2025

6/10 Okay

Christiana

Traveled with group
Disliked: Amenities
I liked that it was easy parking, and the beds were very comfortable. Our air in the room wasn’t the best. It was hot in our room the first night & then it got adjusted
Stayed 2 nights in Jun 2025

4/10 Poor

Antonio

Business traveler
Liked: Cleanliness
Disliked: Amenities
I liked the spacious room. I didn't like the length of time it took the hot water to get hot. That wasn't good at all.
Stayed 2 nights in Jun 2025