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The staff were very friendly. They offered a lot of tips on shopping and dining options a few meters away. Bed and pillows were extra comfortable.

The location is beautiful with breakfast beingable to be taken on the roof top terrace, with the selection being very good. the only downside was not having staff on site all the time that were visible,

Close to main train station and perfectly acceptable, but nothing special. Not a pleasant part of town but convenient.

The room is clean. It is decent. Staff are friendly. Also a good location.

The hotel was excellent. Very professional and friendly staff. Check in was so easy and our room was ready early. The room was spotless and very bright and airy. There was a fridge and a safe at no extra charge. And good air con. The bathroom had plenty of fresh towels and shower amenities. Breakfast was amazing. Served in the lovely spacious dining room. A great selection of hot and cold dishes. Cereals, breads and pastries. There was even bubbly to start the day. The location is excellent and just a short stroll to the train station and cathedral and down to the river. I would definitely recommend the Hotel Santo

Great hotel, nice rooms, bar and staff is helpful and professional. The breakfast was also great adding to its prime location walkable everywhere in central Köln.