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The Giacomo, an Ascend Collection Hotel

3.0 star property

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Photo gallery for The Giacomo, an Ascend Collection Hotel

Lobby
Lobby lounge
Dining
Standard King Non Smoking 2 person Whirlpool in Bath with Fireplace | Premium bedding, down comforters, pillowtop beds, individually decorated
Fridge, microwave, coffee/tea maker

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Gym
$142
includes taxes & fees
Dec 19 - Dec 20

Explore the area

View in a map
222 First Street, Niagara Falls, NY, 14303
  • Place, Niagara Falls State Park
    ‪2 min walk‬
  • Place, Seneca Niagara Resort & Casino
    ‪5 min walk‬
  • Place, Rainbow Bridge
    ‪8 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, individually decorated

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(92 reviews)
  • 255 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Fireplace)

Premium bedding, down comforters, pillowtop beds, individually decorated

Standard Room, 1 King Bed, Non Smoking (Fireplace)

9.6 out of 10
Exceptional
(17 reviews)
  • 255 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Non Smoking 2 person Whirlpool in Bath

Standard King Non Smoking 2 person Whirlpool in Bath | Premium bedding, down comforters, pillowtop beds, individually decorated

Standard King Non Smoking 2 person Whirlpool in Bath

9.2 out of 10
Wonderful
(18 reviews)
  • 255 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King Non Smoking 2 person Whirlpool in Bath with Fireplace

Standard King Non Smoking 2 person Whirlpool in Bath with Fireplace | Premium bedding, down comforters, pillowtop beds, individually decorated

Standard King Non Smoking 2 person Whirlpool in Bath with Fireplace

9.6 out of 10
Exceptional
(24 reviews)
  • 255 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, down comforters, pillowtop beds, individually decorated

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(26 reviews)
  • 255 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Jacuzzi

Premium bedding, down comforters, pillowtop beds, individually decorated

Standard Room, 1 King Bed, Jacuzzi

  • 255 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Fireplace

Premium bedding, down comforters, pillowtop beds, individually decorated

Standard Room, 1 King Bed, Fireplace

  • 255 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, down comforters, pillowtop beds, individually decorated

Suite, 1 King Bed with Sofa bed, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Premium bedding, down comforters, pillowtop beds, individually decorated

Suite, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, down comforters, pillowtop beds, individually decorated

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Fireplace

Premium bedding, down comforters, pillowtop beds, individually decorated

Room, 1 King Bed, Accessible, Fireplace

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

The Giacomo, an Ascend Collection Hotel

3-star hotel in Downtown Niagara Falls
Along with a 24-hour fitness center, this hotel has a bar/lounge and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a microwave in a common area, dry cleaning, and a 24-hour front desk.
The Giacomo, an Ascend Collection Hotel offers 41 accommodations with complimentary newspapers and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Niagara Falls hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access.

This Art Deco hotel also offers a 24-hour fitness center, multilingual staff, and tour/ticket assistance. Onsite secured self parking is complimentary.

A complimentary buffet breakfast is served each morning between 8:00 AM and 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Free secured self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Grab bar in shower (25 inches high)
  • Hand-held showerhead
  • Handrails in stairways
  • Lever door handles
  • Portable shower seat
  • Roll-in shower (81 inches wide)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Built in 1929

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Giacomo Hotel
Giacomo Hotel Niagara Falls
Giacomo Niagara Falls
The Giacomo Hotel Niagara Falls
Giacomo
The Giacomo, Ascend Collection
The Giacomo, Ascend Hotel Collection Hotel
The Giacomo An Ascend Hotel Collection Member
The Giacomo, Ascend Hotel Collection Niagara Falls
The Giacomo, Ascend Hotel Collection Hotel Niagara Falls

Reviews

The Giacomo, an Ascend Collection Hotel Reviews

8.6

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 557 out of 1009 reviews
Rating 8 - Good. 241 out of 1009 reviews
Rating 6 - Okay. 119 out of 1009 reviews
Rating 4 - Poor. 51 out of 1009 reviews
Rating 2 - Terrible. 41 out of 1009 reviews

Reviews

10/10 Excellent

Elaine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole experience was lovely. The breakfast was very good. Kudos to all the staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

Jim

Traveled with partner
Liked: Cleanliness, staff & service
Overall excellent experience for the price! Our hot tub water was our only complaint as it took over and hour and a half to fill the tub and it also leaked water all over the floor from a bad faucet seal. Otherwise the room was impressive and romantic. The dining area and bar downstairs was a nice touch.
Stayed 3 nights in Aug 2025

10/10 Excellent

Phoebe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the decor and easy to walk places.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location close to falls, parks, and restaurants. Fun bartender who makes some wonderfully mean martinis. Loved the architecture and eclectic atmosphere.
Stayed 4 nights in Aug 2025

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and clean and nicely decorated. The staff was friendly. The breakfast was very good. The location was very convenient to everything. The parking was secure and gated.
Stayed 2 nights in Aug 2025

10/10 Excellent

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service!
Stayed 2 nights in Aug 2025

10/10 Excellent

Madi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice, the bed was comfortable. We saw the fireworks from the falls from our room & the upstairs skyview room as well. The staff was great, very friendly & accommodating. We liked the lounge & Felix, the bartender was fantastic. Breakfast was always hot & fresh.
Stayed 4 nights in Aug 2025

8/10 Good

Amina

Liked: Staff & service, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at The Giacomo. The staff was very welcoming, super friendly, and helpful. The location was perfect. We were able to walk and enjoy Niagara Falls easily. The free breakfast was great as well. As for the property, a few updates are needed, ie, microwaves in the rooms, more lighting, and easier access to the viewing room. Overall, we had a great experience and would definitely stay there again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming property in an excellent location with beautiful rooms and warm, friendly staff. Highly recommend!
Stayed 1 night in Aug 2025

10/10 Excellent

Sankar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Ganesh

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Joana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was amazing. The only issue I had was that the room was dusty and gave me allergies but overall great rooms and great complimentary breakfast.
Stayed 3 nights in Aug 2025

10/10 Excellent

Karthikeyan

Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Madhusudan

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Good room size, location is close to the falls - rest all is terrible. Dirty furniture in the room, really dates drapes and curtains, parking lot is across the street and reminds you of dodgy parking lots around sports stadiums. Con webbed entrance gates and entry pads. Bed won’t be made if you leave something innocuous as a dress behind on it. Staff quite defensive and unable to help when you bring these items to their attention.
Stayed 3 nights in Aug 2025

8/10 Good

Kristin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall was a good experience. Staff was great! Breakfast was great!.. For whatever reason there was a fan in the ceiling AC unit making God awful noise only at night.. so didn't sleep the best.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jayme

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Cat

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place to stay. Front desk staff was amazing. Hotel was very clean. We even saw fireworks over niagara falls from the 19th floor observation area! Only thing is that our bed was higher at the feet so it wasn't the most restful sleep, kinda felt like the bed was eating me.
Stayed 1 night in Aug 2025

8/10 Good

Dawn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff is amazing!!! The hotel nice, room smaller then expected, area not great.
Stayed 3 nights in Jul 2025

10/10 Excellent

jessica

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great! The pictures do not do it justice! Was amazing. The staff were so helpful. Loved the little snacks each night in the lobby!
Stayed 3 nights in Aug 2025

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was fine except the noise from the water pipes traversing the room
Stayed 1 night in Jul 2025

10/10 Excellent

Michelle Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming staff and unique decor that compliments the art deco vibe of this 1929’s building. Highly recommend to those tired of standard, boring hotel rooms. Breakfast was on point as well.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kendall m

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 2 nights in Jul 2025

10/10 Excellent

Spencer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally such a beautiful place to stay! We were able to get a view, for the side of the falls. There were fireworks every night. It was stunning. Staff at the hotel were extremely polite and friendly. Parking was extremely convenient in a gated lot across the street. Very convenient walking distance to meals, the falls, and other shops in the area, no need to drive anywhere local! Highly recommend this luxury stay! 10/10 for us!
Stayed 3 nights in Jul 2025