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Sterling Inn & Spa - an Ontario's Finest Inn

4.0 star property
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Photo gallery for Sterling Inn & Spa - an Ontario's Finest Inn

Exterior
Restaurant
Lobby
Lobby
Two Queen Beds with pullout and jetted tub | Premium bedding, in-room safe, individually decorated

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • Spa
  • Bar
  • Laundry
  • Room service
  • 24/7 front desk
$243
includes taxes & fees
Sep 15 - Sep 16

Explore the area

View in a map
5195 Magdalen St, Niagara Falls, ON, L2G 3S6
  • Clifton Hill
    ‪3 min walk‬
  • Fallsview Indoor Waterpark
    ‪10 min walk‬
  • Fallsview Casino
    ‪14 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪40 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Steam Shower

Standard Room, 1 King Bed, Steam Shower | Premium bedding, in-room safe, individually decorated

Standard Room, 1 King Bed, Steam Shower

9.6 out of 10
Exceptional
(186 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Two Queen Beds with pullout and jetted tub

Two Queen Beds with pullout and jetted tub | Premium bedding, in-room safe, individually decorated

Two Queen Beds with pullout and jetted tub

8.6 out of 10
Excellent
(4 reviews)
  • 680 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Two Queen Bed Suite

Two Queen Bed Suite | Premium bedding, in-room safe, individually decorated

Two Queen Bed Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 680 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Steam Shower

Deluxe Room, 1 King Bed, Steam Shower | Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Steam Shower

9.4 out of 10
Exceptional
(74 reviews)
  • Sleeps 3
  • 1 King Bed

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About this property

Sterling Inn & Spa - an Ontario's Finest Inn

4-star hotel in Clifton Hill
This smoke-free hotel features a full-service spa, a restaurant, and a health club. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a sauna, and self parking. Housekeeping is available on request.
Sterling Inn & Spa - an Ontario's Finest Inn offers 41 air-conditioned accommodations with safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

LCD televisions are featured in guestrooms. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Sterling Inn & Spa - an Ontario's Finest Inn features a health club and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered. Public areas are equipped with complimentary wireless Internet access.

Business amenities at this 4-star property consist of a business center, a meeting room, and limo/town car service. This business-friendly hotel also offers spa services, a terrace, and a vending machine. Onsite parking is available (surcharge).

Sterling Inn & Spa - an Ontario's Finest Inn is a smoke-free property.

Guests are offered a complimentary continental breakfast.
Sterling Inn & Spa - an Ontario's Finest Inn has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (CAD 18 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Private wine tours
  • Sauna
  • Steam room
  • Wine tours

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CAD 18.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Sterling Inn Niagara Falls
Sterling Inn Spa
Sterling Niagara Falls
Sterling Spa Niagara Falls
Sterling Inn Spa an Ontario's Finest Inn
Sterling & An Ontario's Finest
Sterling Inn & Spa - an Ontario's Finest Inn Hotel
Sterling Inn & Spa - an Ontario's Finest Inn Niagara Falls
Sterling Inn & Spa - an Ontario's Finest Inn Hotel Niagara Falls

Sterling Inn & Spa - an Ontario's Finest Inn Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1613 out of 1997 reviews
Rating 8 - Good. 279 out of 1997 reviews
Rating 6 - Okay. 65 out of 1997 reviews
Rating 4 - Poor. 19 out of 1997 reviews
Rating 2 - Terrible. 21 out of 1997 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, better than
Stayed 1 night in Jun 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Shalyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything. As usual.
Stayed 1 night in May 2025

10/10 Excellent

Derek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful, quiet place and near Clifton Hill for easy access for extra entertainment. Spa is great, with professional workers. Massage and body scrub was delightful. We will be booking here again and will recommend this place to friends and family.
Stayed 1 night in May 2025

10/10 Excellent

c

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and complimentary breakfast in bed was nice
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small bout
Stayed 2 nights in May 2025

10/10 Excellent

Keaton

Stayed 1 night in May 2025

10/10 Excellent

Hazel

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
We were early so rooms were not available but we were still able to check in and our luggage was stored for us. We walked to the Falls and got awesome photos. Our rooms were amazing
Stayed 1 night in Jun 2025

10/10 Excellent

JIll

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I like that it's not on the main drag, its easy to get to, clean.
Stayed 1 night in Jun 2025

10/10 Excellent

Ivan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location very upscale and very clean.
Stayed 1 night in May 2025

10/10 Excellent

Mary

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Allison

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautifully maintained hotel. Super clean and superior service from everyone who works in the hotel. Huge rooms too!
Stayed 3 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

The Sterling Inn is an amazing property, close enough to walk to all that falls area has to offer. The breakfast in bed was very good, perhaps my only concerns were the lack of a bigger place “besides the bed” to eat said breakfast. In addition, the sheets on the bed were a bit over starched. However the bed itself was very comfortable. Moreover, the staff was very accommodating and super friendly and helpful. Overall great stay.
Stayed 2 nights in May 2025

2/10 Terrible

Emely

Disliked: Staff & service
I am writing to express my disappointment with a recent experience I had during check-in at your hotel. I had made a booking, which included breakfast, but upon arrival, I inquired if it would be possible to substitute the breakfast for parking instead, as we did not plan to have breakfast.Unfortunately, the representative I spoke with did not attempt to explore this possibility or offer any alternatives to enhance my experience. This was disappointing, as I was hoping for a more accommodating and customer-focused response to my request.I have enjoyed staying at your hotel in the past, but this experience has made me reconsider future visits. I believe that flexibility and a willingness to assist guests in such matters are essential to maintaining customer satisfaction.
Stayed 1 night in May 2025

8/10 Good

Christina

Stayed 1 night in May 2025

6/10 Okay

Nancy

Liked: Amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Muneeba

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, spacious and welcoming! Such a nice luxurious experience!
Stayed 1 night in May 2025

10/10 Excellent

Damaris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely loved our stay here. Would definitely return! Luxurious and spacious rooms and breakfast in bed was a gorgeous touch.
Stayed 3 nights in Apr 2025

10/10 Excellent

D'Asia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only stayed for a day but the staff was helpful and the room was very nice, spacious and above all clean! Highly recommend!
Stayed 1 night in May 2025

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hotel and wonderful staff - really exceptional value.
Stayed 1 night in May 2025

10/10 Excellent

Karl

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay. Probably the best I have ever had. Super clean extremely spacious and overall the atmosphere in the room screams luxury. Thank you for the stay
Stayed 1 night in May 2025

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing an very attentive. Room was nice and clean. Unfortunately the area around is not so nice, this place should be in the area where the higher end hotels are.
Stayed 1 night in May 2025

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
This place is beautiful! The staff are amazing! Walking distance to everything and if you don’t want to walk just uber for a couple $. Breakfast was wonderful. Will be coming back. Thank you!
Stayed 1 night in May 2025

10/10 Excellent

Loren

Traveled with partner
Great staff and service.
Stayed 1 night in May 2025