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Sterling Inn & Spa - an Ontario's Finest Inn

4.0 star property

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Photo gallery for Sterling Inn & Spa - an Ontario's Finest Inn

Exterior
Lobby
Two Queen Beds with pullout and jetted tub | Premium bedding, in-room safe, individually decorated
Lobby
Restaurant

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • Laundry
  • Bar
$97
includes taxes & fees
Dec 11 - Dec 12

Explore the area

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5195 Magdalen St, Niagara Falls, ON, L2G 3S6
  • Place, Clifton Hill
    ‪3 min walk‬
  • Place, Casino Niagara
    ‪8 min walk‬
  • Place, Fallsview Indoor Waterpark
    ‪10 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Steam Shower

Standard Room, 1 King Bed, Steam Shower | Premium bedding, in-room safe, individually decorated

Standard Room, 1 King Bed, Steam Shower

9.6 out of 10
Exceptional
(198 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Steam Shower

Deluxe Room, 1 King Bed, Steam Shower | Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Steam Shower

9.4 out of 10
Exceptional
(80 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Two Queen Bed Suite

Two Queen Bed Suite | Premium bedding, in-room safe, individually decorated

Two Queen Bed Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 680 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Beds with pullout and jetted tub

Two Queen Beds with pullout and jetted tub | Premium bedding, in-room safe, individually decorated

Two Queen Beds with pullout and jetted tub

8.6 out of 10
Excellent
(4 reviews)
  • 680 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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Lobby
DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls
  • Pool
  • Hot Tub
  • Spa
  • Kids pool
4.5 out of 5, Wonderful, 2,385 reviews
DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls

About this property

Sterling Inn & Spa - an Ontario's Finest Inn

4-star hotel in Clifton Hill
This smoke-free hotel features a full-service spa, a restaurant, and a health club. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a sauna, and self parking. Housekeeping is available on request.
Sterling Inn & Spa - an Ontario's Finest Inn offers 41 air-conditioned accommodations with safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

LCD televisions are featured in guestrooms. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Sterling Inn & Spa - an Ontario's Finest Inn features a health club and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered. Public areas are equipped with complimentary wireless Internet access.

Business amenities at this 4-star property consist of a business center, a meeting room, and limo/town car service. This business-friendly hotel also offers spa services, a terrace, and a vending machine. Onsite parking is available (surcharge).

Sterling Inn & Spa - an Ontario's Finest Inn is a smoke-free property.

Guests are offered a complimentary continental breakfast.
Sterling Inn & Spa - an Ontario's Finest Inn has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (CAD 18 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Private wine tours
  • Sauna
  • Steam room
  • Wine tours

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CAD 18.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Sterling Inn Niagara Falls
Sterling Inn Spa
Sterling Niagara Falls
Sterling Spa Niagara Falls
Sterling Inn Spa an Ontario's Finest Inn
Sterling & An Ontario's Finest
Sterling Inn & Spa - an Ontario's Finest Inn Hotel
Sterling Inn & Spa - an Ontario's Finest Inn Niagara Falls
Sterling Inn & Spa - an Ontario's Finest Inn Hotel Niagara Falls

Sterling Inn & Spa - an Ontario's Finest Inn Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1724 out of 2116 reviews
Rating 8 - Good. 289 out of 2116 reviews
Rating 6 - Okay. 67 out of 2116 reviews
Rating 4 - Poor. 15 out of 2116 reviews
Rating 2 - Terrible. 21 out of 2116 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Richard, Oshawa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at receptoon were wonderful. Friendly and helpful. Rooms are oversized and well appointed. Very clean. Short walk to Clifton Hill attractions. 15 to 20 minute walk to eaither casino. Our favourite hotel in Niagara Falls. Dont miss booking a dinner reservation at the attached AG restaurant.
Stayed 3 nights in Aug 2025

6/10 Okay

Jordyn

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Audrey

Traveled with partner
Liked: Amenities, property conditions & facilities
Rooms were comfortable and relaxing, The breakfast was outstanding.
Stayed 2 nights in Sep 2025

10/10 Excellent

Yehuda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They upgraded our room upon arrival for being an Expedia user, was such a nice treat and upgrade
Stayed 1 night in Aug 2025

10/10 Excellent

Zander

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the large rooms excellent shower easy parking comfortable bed breakfast quality was excellent.
Stayed 2 nights in Aug 2025

10/10 Excellent

Kerry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Holly

Traveled with partner
Liked: Amenities, property conditions & facilities
Nice hotel, quiet and restful. Nice breakfast they bring to your room. They upgraded us to a hot tub room which was nice, hot tub very clean and worked well.
Stayed 1 night in Aug 2025

10/10 Excellent

Davin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for Falls area. The staff was amazing even have a nice restaurant on site!!
Stayed 3 nights in Jul 2025

10/10 Excellent

Brian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sterling Inn was awesome a definite 5 star hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sterling Inn was a beautiful hotel and lived up to all of our expectations. If we ever travel back to Niagara Falls we wouldn’t hesitate to stay there again.
Stayed 2 nights in Aug 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impressive room with plenty of space

An impressive room with large jacuzzi bath tub. Stay just off the main strip area and a couple minute walk from the wego bus stop if using this route. Breakfast served to your room was the only option which would be great for couples but as a family of 5 was not that convenient as there was not space for us to sit. Ok for the 1 night stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Denise

Traveled with partner
Great hotel
Stayed 1 night in Aug 2025

10/10 Excellent

JULIE, North Tonawanda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front desk was so kind and went above and beyond for me and my son. The hotel was amazing as well and perfect for walking to Clifton hill without being in a sketchy area. Would definitely recommend and would stay again! Also the steam shower is a 10/10
Stayed 1 night in Aug 2025

10/10 Excellent

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the easy checkin to close parking to breakfast in bed this place has it all and more. Fantastic rooms. We had a room with a tub as an upgrade for my wife’s 50th as well as rose pedals and tea lights on the bed with swans made out of towels. The fireplace in the room was so nice too. Loved the huge shower and separate closet washroom was nice. The AG Cuisine restaurant downstairs was amazing or should I say PHENOMENAL. Rated 2nd in Canada! The ambiance and food was stunning and delicious. Keep up the great work Sterling Inn and Spa. We’ll be back :)
Stayed 3 nights in Aug 2025

10/10 Excellent

Daniel, Bacup

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very welcoming and helpful. VIP room upgrade with no need to ask and spacious rooms with a variety of cosmetics to try out. A great place to stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Larissa

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was amazing, very clean, very friendly staff, check in was a breeze!! The surrounding area was a bit shabby, but that was kind of expected for a tourist area. Over all the experience was amazing and we would 100% stay here again!
Stayed 1 night in Aug 2025

10/10 Excellent

jamie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning room and amazing service
Stayed 2 nights in Aug 2025

8/10 Good

N D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

carl

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great!

It's our second stay at the Sterling Inn. It was great. It's on a quiet side street but near all the Niagara Falls attractions.
Stayed 1 night in Aug 2025

10/10 Excellent

Susan

Traveled with partner
Liked: Amenities
The Spaciousness of the room…
Stayed 1 night in Aug 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five star facility
Stayed 3 nights in Aug 2025

10/10 Excellent

Pei-Yun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful stay

Instant relaxation after check-in — even the bathroom turns into a private steam room 🛁 Breakfast for one, served like a feast for two ✨ Pure happiness. It takes about 10 minutes walk to Niagara Falls. Night view of the illuminated falls 🌈 absolutely breathtaking 💫
Stayed 1 night in Aug 2025

10/10 Excellent

Melinda, Hayward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I totally enjoyed my stay, I just wish it was closer to the falls.
Stayed 3 nights in Aug 2025