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Sterling Inn & Spa - an Ontario's Finest Inn

4.0 star property

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Photo gallery for Sterling Inn & Spa - an Ontario's Finest Inn

Exterior
Property preview
Lobby
Restaurant
Two Queen Beds with pullout and jetted tub | Premium bedding, in-room safe, individually decorated

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Gym
  • Laundry
  • Bar
$96
includes taxes & fees
Nov 24 - Nov 25

Explore the area

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5195 Magdalen St, Niagara Falls, ON, L2G 3S6
  • Place, Clifton Hill
    ‪3 min walk‬
  • Place, Casino Niagara
    ‪8 min walk‬
  • Place, Fallsview Indoor Waterpark
    ‪10 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Steam Shower

Standard Room, 1 King Bed, Steam Shower | Premium bedding, in-room safe, individually decorated

Standard Room, 1 King Bed, Steam Shower

9.6 out of 10
Exceptional
(196 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Steam Shower

Deluxe Room, 1 King Bed, Steam Shower | Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Steam Shower

9.4 out of 10
Exceptional
(80 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Two Queen Bed Suite

Two Queen Bed Suite | Premium bedding, in-room safe, individually decorated

Two Queen Bed Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 680 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Beds with pullout and jetted tub

Two Queen Beds with pullout and jetted tub | Premium bedding, in-room safe, individually decorated

Two Queen Beds with pullout and jetted tub

8.6 out of 10
Excellent
(4 reviews)
  • 680 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

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Lobby
DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls
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  • Hot Tub
  • Spa
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4.5 out of 5, Wonderful, 2,349 reviews
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About this property

Sterling Inn & Spa - an Ontario's Finest Inn

4-star hotel in Clifton Hill
This smoke-free hotel features a full-service spa, a restaurant, and a health club. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a sauna, and self parking. Housekeeping is available on request.
Sterling Inn & Spa - an Ontario's Finest Inn offers 41 air-conditioned accommodations with safes and complimentary newspapers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

LCD televisions are featured in guestrooms. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of towels can be requested.

Recreational amenities at the hotel include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, Sterling Inn & Spa - an Ontario's Finest Inn features a health club and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered. Public areas are equipped with complimentary wireless Internet access.

Business amenities at this 4-star property consist of a business center, a meeting room, and limo/town car service. This business-friendly hotel also offers spa services, a terrace, and a vending machine. Onsite parking is available (surcharge).

Sterling Inn & Spa - an Ontario's Finest Inn is a smoke-free property.

Guests are offered a complimentary continental breakfast.
Sterling Inn & Spa - an Ontario's Finest Inn has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (CAD 18 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Bicycle rentals
  • Full-service spa
  • Health club
  • Private wine tours
  • Sauna
  • Steam room
  • Wine tours

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 4 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CAD 18.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Sterling Inn Niagara Falls
Sterling Inn Spa
Sterling Niagara Falls
Sterling Spa Niagara Falls
Sterling Inn Spa an Ontario's Finest Inn
Sterling & An Ontario's Finest
Sterling Inn & Spa - an Ontario's Finest Inn Hotel
Sterling Inn & Spa - an Ontario's Finest Inn Niagara Falls
Sterling Inn & Spa - an Ontario's Finest Inn Hotel Niagara Falls

Reviews

Sterling Inn & Spa - an Ontario's Finest Inn Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 1708 out of 2096 reviews
Rating 8 - Good. 284 out of 2096 reviews
Rating 6 - Okay. 67 out of 2096 reviews
Rating 4 - Poor. 16 out of 2096 reviews
Rating 2 - Terrible. 21 out of 2096 reviews

Reviews

10/10 Excellent

Pei-Yun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful stay

Instant relaxation after check-in — even the bathroom turns into a private steam room 🛁 Breakfast for one, served like a feast for two ✨ Pure happiness. It takes about 10 minutes walk to Niagara Falls. Night view of the illuminated falls 🌈 absolutely breathtaking 💫
Stayed 1 night in Aug 2025

10/10 Excellent

Melinda, Hayward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I totally enjoyed my stay, I just wish it was closer to the falls.
Stayed 3 nights in Aug 2025

10/10 Excellent

Joanne

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to falls. Excellent farm to table restaurant
Stayed 1 night in Aug 2025

10/10 Excellent

Stephanie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms.
Stayed 1 night in Aug 2025

10/10 Excellent

Bambi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't miss this inn!

Hotel was amazing. Giant rooms vaulted wood ceilings and separate living sleeping areas. Boutique hotel in a renovated milk factory. Decor was modern and clean. Breakfast was served to your room daily. The best croissants I've ever had! Easy 8 minute walk to the falls and plenty of restaurants and pubs nearby
Stayed 2 nights in Aug 2025

10/10 Excellent

jianjun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everthing is wonderful. Front desk Mr.David is so nice and professional
Stayed 2 nights in Aug 2025

10/10 Excellent

Anais

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here, absolutely ADORE this place. Everything is perfect. We had the jacuzzi room this time and it was amazing, the breakfast in bed is phenomenal. Best yogurt and croissants ever! The restaurant was also so good, farm to table, everything is made local including basil infused vodka and homemade basil sugar. Also it’s a 5 minute walk from the main strip and less than 1km from the falls! Will be back for sure 😍
Stayed 2 nights in Aug 2025

10/10 Excellent

Jeannie

Traveled with partner
Liked: Cleanliness
Beautiful boutique hotel with AMAZING restaurant on site.
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Inn! staff are aware of everything, very positive to be there. Nice relaxing stay!
Stayed 1 night in Aug 2025

8/10 Good

Edriece

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful customer service!

Good location , friendly customer service. We initially were disappointed with the room and bed but they rectified the situation with a free upgrade to a better room! Great service and spa, would stay again
Stayed 3 nights in Aug 2025

10/10 Excellent

Radiyah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most lovely stay! Our room was massive, we had a jacuzzi tub, the bed was comfortable, and everything was clean. The staff were friendly and accommodating, the breakfast in bed was such a nice touch. It’s so close to Clifton Hills, less than a 10 minute walk to the Falls. We’d definitely stay here again! We did have some minor suggestions, not enough to dock a point but worth considering: 1) No microwaves … there’s a sink and fridge but it’d be helpful to have somewhere to warm up food. 2) There are two televisions but you can’t stream/cast on either of them. Upscale hotels such as this one offer it as a service and it makes sense to adopt it as that’s where the future is headed anyway. We wanted to unwind with a movie but didn’t bring a laptop/hdmi. 3) The throw pillows could be updated, they’re pilling and look old, and do a disservice to the nice bed. Other than that, we had a great stay. Thanks!
Stayed 1 night in Aug 2025

8/10 Good

Paula

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
My husband is a picky eater so I wish the breakfast options had a wider range of selections. I enjoyed it but I’m not fussy. The bed was very comfortable and I loved the shower.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sahithi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jacuzzi was great and the staff were amazing.
Stayed 1 night in May 2025

10/10 Excellent

Anna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Wonderful hotel.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tasheka

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Robert

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The Sterling did so many things right. Wonderful staff. Great in room breakfast. Very accommodating. The room we stayed in was terribly outdated. The king bed was collapsing to one side…had to be careful not to roll off the side! The shower was a weird round shape with a leaky curtain and finicky valve. The room was dark with no decor. Old school tv with no access to streaming services. We did have a cd player bedside. Interesting, The area around the hotel seemed a bit questionable. The Sterling needs a few serious upgrades but don’t fault the staff! They were lovely!
Stayed 2 nights in Aug 2025

4/10 Poor

sherwin

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
beds had the hardest sheets as well as 1 pillow case on both sides, the other pillows were normal. towels were minimal and we had to ask for more. Our suite had a step down from the bed area to the bathroom. somebody is going to get hurt at night but it was not me. room was expensive and had no view which we knew but the scratchy sheets and pillow were an issue. wish we had time to try the restaurant as it looked amazing but we did not. Also had to pay to park in their lot which did not make a lot of sense to me, just include it. Best part was breakfast in bed every am, croissants were amazing!!
Stayed 2 nights in Aug 2025

10/10 Excellent

christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More extensive and less exotic , bed was very comfortable and the room was excellent and I would highly advise staying here
Stayed 2 nights in Aug 2025

10/10 Excellent

Orlando

Traveled with family
Liked: Amenities
Love this
Stayed 3 nights in Aug 2025

8/10 Good

Taylor

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel was incredible. While the location seems slightly sketchy based on its proximity to downtown Niagara Falls, the hotel itself felt like you are completely plucked out of the hustle and bustle and put in a spa in Mexico. Our room was jaw, dropping the pictures on the website, didn’t do it justice. There was so much space. The bathroom was stunning. The bed was comfortable, and the noise was nonexistent! I will definitely be returning for another stay.
Stayed 1 night in Jun 2025

8/10 Good

Bruce

Stayed 1 night in Aug 2025

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Place!

Beautiful place to stay. Close to Clifton Hill and restaurants. Highly recommend!
Stayed 2 nights in Aug 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Great, lovely and clean only niggle, bed quite high and sheets don’t quite fit properly and air con in room we were in was very loud
Stayed 6 nights in Aug 2025