Sheraton Niagara Falls

4.0 star property

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Photo gallery for Sheraton Niagara Falls

Lounge
Front of property
Casino
Suite, 1 King Bed with Sofa bed | Living area | 42-inch TV with cable channels
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Parking available
$123
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
300 3rd St, Niagara Falls, NY, 14303
  • Place, Seneca Niagara Resort & Casino
    ‪2 min walk‬
  • Place, Niagara Falls State Park
    ‪5 min walk‬
  • Place, Maid of the Mist
    ‪10 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪31 min drive‬

Room options

Suite, 1 Double Bed

  • Sleeps 7
  • 1 Double Bed

Room, 2 Queen Beds

  • 311 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

8.8 out of 10
Excellent
(81 reviews)
  • 311 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds

8.6 out of 10
Excellent
(162 reviews)
  • 311 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 311 sq ft
  • Sleeps 3
  • 1 King Bed

Suite

8.4 out of 10
Very good
(6 reviews)
  • 622 sq ft
  • 1 bedroom
  • Sleeps 7
  • 2 Queen Beds and 1 Double Sofa Bed OR 2 Twin Beds

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed

  • 624 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

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About this property

Sheraton Niagara Falls

4-star hotel in Downtown Niagara Falls
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Sheraton Niagara Falls offers 391 accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. Premium cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

2 hot tubs are on site along with an indoor pool. Other recreational amenities include a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sheraton Niagara Falls features 2 hot tubs, an indoor pool, and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and 7 meeting rooms. Event facilities measuring 11153 square feet (1036 square meters) include conference space. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge).

Sheraton Niagara Falls is a smoke-free property.

Continental breakfasts are available for a surcharge between 7:00 AM and 11:00 AM on weekends.
Sheraton Niagara Falls has a restaurant on site.
Rainforest Cafe - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open select days.
Starbucks Cafe - This café specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 21.60 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Weekend continental breakfast available 7:00 AM to 11:00 AM for a fee: USD 22 for adults and USD 22 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rainforest Cafe
  • Starbucks Cafe

Things to do

  • 2 hot tubs
  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11,153 square feet of conference space
  • 24-hour business center
  • 7 meeting rooms
  • Computer station

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 12 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (44 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool access ramp on site
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay
  • Destination fee: USD 10.75 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 22 for adults and USD 22 for children
  • Uncovered self parking fee: USD 21.60 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility or hot tub, and guests under 17 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Falls Niagara Falls NY Hotel
Sheraton Hotel Falls
Niagara Falls Sheraton
Sheraton Hotel Niagara Falls
Sheraton Niagara Falls
Sheraton On The Falls Hotel Niagara Falls
Sheraton Falls Hotel Niagara Falls
Sheraton Falls Niagara Falls NY
Sheraton Falls Niagara Falls
Sheraton At The Falls Hotel Niagara Falls
Sheraton Niagara Falls Hotel
Sheraton at the Falls Niagara Falls NY
Sheraton at the Falls
Sheraton Niagara Falls Hotel
Sheraton Niagara Falls Niagara Falls
Sheraton Niagara Falls Hotel Niagara Falls

Reviews

Sheraton Niagara Falls Reviews

8.2

Very Good

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 556 out of 1062 reviews
Rating 8 - Good. 233 out of 1062 reviews
Rating 6 - Okay. 131 out of 1062 reviews
Rating 4 - Poor. 78 out of 1062 reviews
Rating 2 - Terrible. 64 out of 1062 reviews

Reviews

2/10 Terrible

Charles

Disliked: Cleanliness, staff & service, property conditions & facilities
Needs major revamp
Stayed 2 nights in Aug 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

David

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
it was ok
Stayed 3 nights in Jul 2025

8/10 Good

Jael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Aug 2025

10/10 Excellent

Alphin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Aug 2025

8/10 Good

Dan

Stayed 1 night in Aug 2025

8/10 Good

Raymond

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Kelly

Stayed 1 night in Aug 2025

6/10 Okay

Fnu

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms are supposed to be noise-free.
Stayed 2 nights in Aug 2025

10/10 Excellent

Tomas

Stayed 2 nights in Aug 2025

10/10 Excellent

Marius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff. Also easy access to the falls.
Stayed 2 nights in Aug 2025

8/10 Good

Leydi

Liked: Cleanliness, staff & service, property conditions & facilities
The property was near the rainbow bridge and in front of the casino…I wasn’t aware that they charge you for checking early although I checked out several hours before 12pm. There is not much to do around the area except for an arcad
Stayed 3 nights in Aug 2025

8/10 Good

Sandra

Traveled with family
Liked: Staff & service, room comfort

Great location.

Staff was pleasant at reception, as well as housekeeping. Very accommodating. Great location along the main strip leading to Niagara State Park. Good amenities...pool, arcade for kids. Clean hotel. Monitors state there are upgrading rooms and such. Upgrades to carpeting, especially in the hallways is needed. Very bad stale smoke smell. Would love to visit again, once the upgrades are completed.
Stayed 2 nights in Aug 2025

8/10 Good

Deivis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool
Stayed 1 night in Aug 2025

10/10 Excellent

Jenn

Stayed 2 nights in May 2025

10/10 Excellent

Erica, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Brian

Stayed 1 night in Jun 2025

4/10 Poor

Carlos

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

krishna kumar, Dubai

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice place and the stay was good
Stayed 2 nights in Aug 2025

10/10 Excellent

Frunze, Holden

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Some minor concerns to staff , but overall I would say 5. Room wasn't ready on time (at 4.00pm), even though we arrived early (3.00). By 4.00pm they give us only 1 room out of 3 booked, it took another hour to give us 2 other rooms. It was mentioned that by default they will clean the room and to opt-out need to explicitly tell them, or put privacy note on door. But cleaning didn't happen as promised had to ask for additional blankets and water. Liked: room cleanness, microwave. Rainforest cafe is inside hotels building! Easy parking. Nice aquarium decorations on first floor! Convinient location 10 minute walk to rainbow brige, niagara state park.
At rainforest cafe
Stayed 2 nights in Aug 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and service very good The breakfast so good
Stayed 1 night in Aug 2025

10/10 Excellent

Regina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent location as it is across the street from the casino and close to several restaurants to choose from all in walking distance. The area felt safe and the staff were very nice. The rooms are clean and updated. I love the pool area with the aquarium and was also able to enjoy arcade and family friendly restaurant located in the hotel with my daughter. I would highly recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

Fazal

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Clean hotel, friendly staff, convenient food options.
Stayed 1 night in Aug 2025

10/10 Excellent

Kateryna

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect, exactly much better than we expected)! Definitely for next time we’ll stay here
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025