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Sheraton Niagara Falls

4.0 star property

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Photo gallery for Sheraton Niagara Falls

Restaurant
View from property
Suite, 1 King Bed | Pillowtop beds, in-room safe, desk, blackout drapes
Game room
Restaurant

Popular amenities

  • Hot Tub
  • Bar
  • Parking available

Explore the area

Map
300 3rd St, Niagara Falls, NY, 14303
  • Seneca Niagara Resort & Casino
    ‪1 min walk‬
  • Niagara Falls State Park
    ‪6 min walk‬
  • Maid of the Mist
    ‪10 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪37 min drive‬

Room options

View all photos for Room, 1 King Bed

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 1 King Bed

  • 311 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Pillowtop beds, in-room safe, desk, blackout drapes

Suite

8.0 out of 10
Very good
(5 reviews)
  • 622 sq ft
  • Sleeps 7
  • 2 Queen Beds and 1 Double Sofa Bed OR 2 Twin Beds

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Living area | 42-inch TV with cable channels

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Pillowtop beds, in-room safe, desk, blackout drapes

Suite, 1 King Bed

  • 622 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Living area | 42-inch TV with cable channels

Suite, 1 Double Bed

  • Sleeps 7
  • 1 Double Bed

View all photos for Room, 2 Queen Beds

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

  • 311 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 1 King Bed

8.8 out of 10
Excellent
(77 reviews)
  • 311 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

8.6 out of 10
Excellent
(147 reviews)
  • 311 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Pillowtop beds, in-room safe, desk, blackout drapes

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed

Similar properties

View from room

Seneca Niagara Resort & Casino

  • Pool
  • Hot Tub
  • Spa
  • Parking included
4.3 out of 5, Excellent, (3480)
$269 nightly
The price was $330
The price is $269 total
includes taxes & fees
Seneca Niagara Resort & Casino

About this property

Sheraton Niagara Falls

4-star hotel in Downtown Niagara Falls
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Sheraton Niagara Falls offers 391 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Televisions come with premium cable channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

2 hot tubs are on site along with an indoor pool. Other recreational amenities include a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sheraton Niagara Falls features 2 hot tubs, an indoor pool, and a 24-hour fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink.

This 4-star property offers access to a 24-hour business center and 7 meeting rooms. Event facilities measuring 11153 square feet (1036 square meters) include conference space. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Onsite parking is available (surcharge).

Sheraton Niagara Falls is a smoke-free property.

Continental breakfasts are available for a surcharge between 7:00 AM and 11:00 AM on weekdays.
Sheraton Niagara Falls has a restaurant on site.
Rainforest Cafe - This restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open select days.
Starbucks Cafe - This café specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: High-speed internet

Parking and transportation

  • Uncovered self parking on site (USD 21.60 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Weekday continental breakfast available 7:00 AM to 11:00 AM for a fee: USD 22 for adults and USD 22 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rainforest Cafe
  • Starbucks Cafe

Things to do

  • 2 hot tubs
  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11,153 square feet of conference space
  • 24-hour business center
  • 7 meeting rooms
  • Computer station

Outdoors

  • In a nature reserve

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per stay
  • Destination fee: USD 9.95

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 22 for adults and USD 22 for children
  • Uncovered self parking fee: USD 21.60 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
Guests under 18 years old are not allowed in the fitness facility or hot tub, and guests under 17 years old are only allowed in the swimming pool with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Sheraton Falls Niagara Falls NY Hotel
Sheraton Hotel Falls
Niagara Falls Sheraton
Sheraton Hotel Niagara Falls
Sheraton Niagara Falls
Sheraton On The Falls Hotel Niagara Falls
Sheraton Falls Hotel Niagara Falls
Sheraton Falls Niagara Falls NY
Sheraton Falls Niagara Falls
Sheraton At The Falls Hotel Niagara Falls
Sheraton Niagara Falls Hotel
Sheraton at the Falls Niagara Falls NY
Sheraton at the Falls
Sheraton Niagara Falls Hotel
Sheraton Niagara Falls Niagara Falls
Sheraton Niagara Falls Hotel Niagara Falls

Sheraton Niagara Falls Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 515 out of 1033 reviews
Rating 8 - Good. 232 out of 1033 reviews
Rating 6 - Okay. 133 out of 1033 reviews
Rating 4 - Poor. 79 out of 1033 reviews
Rating 2 - Terrible. 74 out of 1033 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Sayokyla

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WHEN WE ARRIVED I WALKED UP TO THE FRONT DESK. A LADY WAS WORKING WITH A CONSTRUCTION WORKER. 2 MEN THEN WALKED IN BEHIND ME TO CHECK INTO THEIR ROOMS. INSTEAD OF MAKING THEM WAIT, SHE CALLED THEM UP AND CHECKED THEM IN. THERE I AM, A PAYING CUSTOMER AND I'M MADE TO WAIT MORE THAN 5 MIN FOR HER TO CHECK THEM IN WHEN THEY WERE CLEARLY REGULAR CUSTOMERS BUT CAME IN BEHIND ME IN LINE. SHE PUT US IN A ROOM WHERE THE FLOOR WAS FULL OF CONSTRUCTION MATERIALS THROWN DOWN ON THE GROUND WHICH WE HAD TO WALK AROUND. NO CONSTRUCTION PEOPLE IN SIGHT. OBJECTS LIKE ROLLS OF CARPET, ALL KINDS OF WOOD DEBRIS AND CONSTUCTION DEBRIS EVERYWHERE DOWN THE HALLAWAY. WE WERE A FEW MINS LATE CHECKING OUT AND TOLD THE MAID. SHE STILL TRIED TO COME INTO OUR ROOM WITHOUT KNOCKING. WE WERE LITERALLY GATHERING OUR ITEMS TO WALK OUT. HOW DARE SHE!!
Stayed 1 night in Apr 2025

6/10 Okay

Joseph

Traveled with family
Liked: Room comfort
Disliked: Cleanliness
pool area was not the cleanest
Stayed 1 night in Apr 2025

10/10 Excellent

MARGARITO

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all
Stayed 1 night in Apr 2025

2/10 Terrible

Hyoungsuk

Disliked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

NICOLE, LAKEMONT

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, convenient distance to the venue
Stayed 1 night in Mar 2025

6/10 Okay

Craig

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Kids had a blast, it was very inconvenient that our room wasn't ready until 3 hours after check in. Toilet barely flushed and refrigerator was broken.
Stayed 1 night in Apr 2025

10/10 Excellent

Ashley

Stayed 1 night in Apr 2025

10/10 Excellent

Marci

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean with an amazing staff.
Stayed 3 nights in Apr 2025

6/10 Okay

Sondra

Liked: Staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Megan

Stayed 1 night in Apr 2025

8/10 Good

Erica, Plymouth

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property with a very nice pool area and great attractions within reasonable walking distances
Stayed 1 night in Apr 2025

8/10 Good

Lauren

Liked: Staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Shaikh

Traveled with family and small children
Disliked: Staff & service
Good
Stayed 2 nights in Apr 2025

6/10 Okay

Ganchimeg

Stayed 1 night in Apr 2025

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Lillie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s one of the best hotels. Can even get a pedicure in the hotel
Stayed 1 night in Mar 2025

8/10 Good

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice. Location to the casino is great. Location to the falls is good. Just down the street is the hood in pretty much every direction.
Stayed 2 nights in Apr 2025

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic facility.
Stayed 1 night in Mar 2025

10/10 Excellent

Janelle

Stayed 2 nights in Feb 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great amenities for anyone.

Stayed 1 night in Apr 2025

10/10 Excellent

Jacklyn

Traveled with family
Liked: Staff & service, amenities
Great service at our arrival. She was kind and very helpful!
Stayed 1 night in Apr 2025

8/10 Good

Lacie

Stayed 1 night in Dec 2024

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Get away

Our stay was perfect. Close to everything we wanted to do.
Stayed 2 nights in Mar 2025

10/10 Excellent

Eileen

Traveled with family
Liked: Staff & service, amenities
Renovations going on, restaurants closed. The staff was very friendly. The pool and gym areas are very nice.
Stayed 1 night in Apr 2025

8/10 Good

Amy

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Great pool, rooms are okay, old but functional.
Stayed 1 night in Mar 2025