Quality Hotel Fallsview Cascade

2.5 star property

Choose dates to view prices

Photo gallery for Quality Hotel Fallsview Cascade

Indoor pool
Lobby
Exterior
King Room, Hot Tub, 1 King Bed | Desk, iron/ironing board, bed sheets, alarm clocks
Breakfast area

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
5305 Murray St, Niagara Falls, ON, L2G2J3
  • Fallsview Casino
    ‪5 min walk‬
  • Clifton Hill
    ‪11 min walk‬
  • Fallsview Indoor Waterpark
    ‪16 min walk‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪41 min drive‬

Room options

Standard Tower Room, 1 Queen Bed

8.2 out of 10
Very good
(17 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed

7.2 out of 10
Good
(61 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard King Room, River View, 1 King Bed

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

King Room, Hot Tub, 1 King Bed

7.8 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Double Room, 2 Double Beds

7.2 out of 10
Good
(41 reviews)
  • Sleeps 4
  • 2 Double Beds

1 King Bed, Non Smoking River View Tower Room

9.6 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

7.2 out of 10
Good
(47 reviews)
  • Sleeps 4
  • 2 Queen Beds

1 King Bed, Non Smoking Executive Room

9.2 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 King Bed

Standard King Room, 1 King Bed, Top Floor

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

8.0 out of 10
Very good
(19 reviews)
  • Sleeps 2
  • 1 King Bed

About this property

Quality Hotel Fallsview Cascade

Hotel in Queen Victoria
This smoke-free hotel features an indoor pool, a 24-hour front desk, and express check-out. Free wired internet in public areas and free self parking are also provided. Additionally, free newspapers, tour/ticket assistance, and gift shops/newsstands are onsite. Housekeeping is not available.
Quality Hotel Fallsview Cascade offers 71 accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with cable channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply).
Recreational amenities at the hotel include an indoor pool.
Quality Hotel Fallsview Cascade features an indoor pool, multilingual staff, and gift shops/newsstands. Wired Internet access is complimentary. This Niagara Falls hotel also offers tour/ticket assistance, complimentary newspapers in the lobby, and express check-out. Complimentary self parking is available on site, along with a car charging station.

Quality Hotel Fallsview Cascade is a smoke-free property.

Languages

English, French

Property amenities

Internet

  • Available in some public areas: Free wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site

Things to do

  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • 2 buildings
  • 7 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 4.46 percent destination fee will be charged
  • Resort fee: CAD 11.24 per accommodation, per night
The resort fee includes:
  • Breakfast
  • Internet access

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Fallsview Cascade
Quality Cascade
Quality Fallsview Cascade
Quality Hotel Cascade
Quality Hotel Fallsview
Quality Hotel Fallsview Cascade
Quality Fallsview Cascade
Quality Hotel Fallsview Cascade Hotel
Quality Hotel Fallsview Cascade Niagara Falls
Quality Hotel Fallsview Cascade Hotel Niagara Falls

Quality Hotel Fallsview Cascade Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 663 out of 2004 reviews
Rating 8 - Good. 632 out of 2004 reviews
Rating 6 - Okay. 385 out of 2004 reviews
Rating 4 - Poor. 160 out of 2004 reviews
Rating 2 - Terrible. 164 out of 2004 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Murray L.

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Michael

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
Excellent location. However, the furnishings definitely need upgrading. The heating/air conditioning unit is pretty noisy and needs attention. hard to sleep with the noise. It was clean and comfortable and had the amenities you would expect. The price was quite reasonable given the location, but the furnishing were right out of the 60's
Stayed 1 night in Apr 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
grwat views, best location, great staff, free parking
Stayed 1 night in Apr 2025

10/10 Excellent

Rose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would book again but need a reduced rate
Stayed 1 night in Apr 2025

10/10 Excellent

Kelly, Waterloo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Karla

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Excellent value for the price. This is an older property that is showing it's wear and tear, but it was very clean and everything worked. If you're going to the Skylon tower, its the closest hotel, and parking is included for free. The falls are just down the hill. Only a few rooms actually have a view, though.
Stayed 1 night in Apr 2025

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly staff
Stayed 2 nights in Apr 2025

6/10 Okay

Glenn

Traveled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
They have a restaurant attached to them on their ad for the hotel it says they offer free deliver to any room in the hotel, ordered food from them and was told they don't deliver to the hotel that I would have to come down and get it.Ceramic floor in elevator was all cracked. Breakfast offered where choice of Muffins, croissants.English muffin, toast or cold cereal any hotel I've stayed at offer scrambled eggs and sausages or bacon.
Stayed 1 night in Apr 2025

6/10 Okay

Bruce

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Check in clerk was not personable. I felt like I was inconveniencing them.
Stayed 1 night in Apr 2025

6/10 Okay

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was spacious and clean. Bed was average and pillows were good. Purposes of stay was to see a show at Fallsview Casino and we were within walking distance to the venue. Lots of establishments in which to dine in within the area. No carpet in the room we stayed which felt more hygienic.
Stayed 1 night in Apr 2025

6/10 Okay

Catherine

Stayed 1 night in Apr 2025

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Brett

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to all of the attractions
Stayed 1 night in Apr 2025

6/10 Okay

Leslie-Ann

Traveled with family and small children
Disliked: Staff & service
Excellent location ! The only great thing is the location. Our room was dirty. It was located next to the stairwell access to second floor, but it was accessed by a door that banged shut the entire night as people went through it. The room was dirty. The linens had stains. We requested a cot that was delivered with no sheets. When we asked for sheets, she didn’t understand why we would need them. Reluctantly she brought us one flat sheet only. The breakfast waffle maker was broken. We loved the location but we were disappointed in the hotel overall.
Stayed 2 nights in Apr 2025

8/10 Good

Erin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Apr 2025

8/10 Good

Chris

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The place was good value for the dollar it is old but clean and the staff were very helpful. WE had a beautiful view of the american falls and the parking was included. This was a good location
Stayed 1 night in Apr 2025

6/10 Okay

Sandra

Disliked: Property conditions & facilities
Very outdated
Stayed 1 night in Apr 2025

8/10 Good

JAMIE

Stayed 1 night in Apr 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, room comfort

Trip

Was a great stay. Hot tub needs to be a little hotter. Not Luke warm. Bathroom was a little out dated and needs renovation.
Stayed 1 night in Apr 2025

6/10 Okay

Cameron

Liked: Staff & service
Stayed 7 nights in Mar 2025

8/10 Good

Emily

Traveled with family
Liked: Amenities, property conditions & facilities
Close to many amenities. Room's are clean, friendly staff. Hotel provides a complimentary breakfast with a nice selection. I would stay again!
Stayed 1 night in Apr 2025

10/10 Excellent

MERI

Traveled with group
Liked: Amenities, property conditions & facilities
The staff was very nice and helpful. But parking was under construction and limited.
Stayed 1 night in Apr 2025

6/10 Okay

Herb

Stayed 1 night in Feb 2025

8/10 Good

Alexandre

Stayed 2 nights in Mar 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025