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Holiday Inn Niagara Falls - By The Falls by IHG

3.0 star property

Choose dates to view prices

Photo gallery for Holiday Inn Niagara Falls - By The Falls by IHG

Breakfast, lunch, dinner served; alfresco dining
Property preview
Indoor pool, outdoor pool
Point of interest
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
$84
includes taxes & fees
Dec 18 - Dec 19

Explore the area

View in a map
5339 Murray St, Niagara Falls, ON, L2G2J3
  • Place, OLG Stage at Fallsview Casino
    ‪2 min walk‬
  • Place, Fallsview Casino
    ‪3 min walk‬
  • Place, Skylon Tower
    ‪3 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(285 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(173 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Jetted Tub

Standard Room, 1 King Bed, Accessible, Jetted Tub | Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Jetted Tub

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room

7.8 out of 10
Good
(23 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower) | Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed (Walk-In Shower)

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Accessible)

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Mobility Accessible)

9.4 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(23 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility Accessible)

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Accessible (Mobility Accessible)

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Holiday Inn Niagara Falls - By The Falls by IHG

3-star hotel in Fallsview
An indoor pool, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite.
Holiday Inn Niagara Falls - By The Falls by IHG offers 122 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with pay movies.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
In addition to an indoor pool and an outdoor pool, Holiday Inn Niagara Falls - By The Falls by IHG provides a hot tub and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

A 24-hour business center is on site at this 3-star property. This Niagara Falls hotel also offers a 24-hour fitness center, a terrace, and a vending machine. Complimentary self parking is available on site.

Holiday Inn Niagara Falls - By The Falls by IHG is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:30 AM.
Cocos - This theme restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 8:00 AM to 11:30 AM for a fee: CAD 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cocos

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 100 will be collected before check-in.
  • Resort fee: CAD 11.24 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 15.95 per person
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Niagara Falls Falls
Holiday Inn Niagara Falls Falls
Holiday Inn Niagara Falls - By The Falls Hotel Niagara Falls
Holiday Inn Niagara Falls Falls Hotel
Niagara Falls Holiday Inn
Holiday Inn Niagara Falls By The Falls

Reviews

Holiday Inn Niagara Falls - By The Falls by IHG Reviews

8.4

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 1695 out of 3403 reviews
Rating 8 - Good. 1010 out of 3403 reviews
Rating 6 - Okay. 398 out of 3403 reviews
Rating 4 - Poor. 152 out of 3403 reviews
Rating 2 - Terrible. 148 out of 3403 reviews

Reviews

10/10 Excellent

Charlie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stop notch hotel

Stayed 3 nights in Sep 2025

8/10 Good

Clint Mark

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Victor

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stuff was professional and knowledgeable
Stayed 2 nights in Sep 2025

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel was very convenient for everything. The only problem was they list the falls has a 8 minute walk. It is 8 minutes down a very steep hill. Coming back up it’s 25-30 minutes if you’re in average health.. Not recommend for people not in shape. Granted the hotel can’t control the shape of the hill but a little heads up would have been nice.
Stayed 2 nights in Sep 2025

10/10 Excellent

Amy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room with plenty of space. Enjoyed Coco’s restaurant for drinks and dinner.
Stayed 2 nights in Sep 2025

10/10 Excellent

Peter

Stayed 1 night in Aug 2025

10/10 Excellent

Rohina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room with comfy bed and working jetted tub. Nice big space with balcony, close to many attractions
Stayed 1 night in Sep 2025

10/10 Excellent

Kenya, Rochester

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that the room was quiet and peaceful. The wood floors are a plus! The bed was cozy and clean and lots of space. The difficult part was the parking.
Stayed 2 nights in Aug 2025

6/10 Okay

Greg

Traveled with partner
Liked: Cleanliness, amenities
It was very load in our room it sounded like some one moving furniture all the time. We never figured out where it was coming from. No microwave in our room was an issue for us. Great location close to the falls and fireworks
Stayed 3 nights in Sep 2025

10/10 Excellent

Ingo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, clean room
Stayed 1 night in Aug 2025

10/10 Excellent

Mgk

Liked: Cleanliness, property conditions & facilities
Great
Stayed 1 night in Sep 2025

6/10 Okay

KRYSTYNA

Traveled with family
Liked: Staff & service, room comfort

Overpriced and outdated but good location

We stayed at the hotel to attend a concert a few blocks away. The location was ideal with in walking distance to the concert venue, downtown, the falls, etc. Bonus that parking was included. For a one night stay it was pricy. The hotel itself is outdated. The bathroom did not have a vent which was surprising. Good feature that there were no carpets in the room but laminate flooring. We ate once at the restaurant. The service was excellent. The servers and hostess were friendly and attentive. The food was average/below average in quality and taste.
Stayed 1 night in Sep 2025

8/10 Good

Sabrina

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Mgk

Stayed 1 night in Sep 2025

8/10 Good

Sarabjit

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Niki

Stayed 1 night in Sep 2025

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an amazing time sightseeing
Stayed 2 nights in Sep 2025

10/10 Excellent

Trevenna

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2025

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Will definitely be the place we stay in Niagara Falls in the future. Close to everything. Rooms very clean and front desk staff were very friendly and helpful.
Stayed 3 nights in Sep 2025

10/10 Excellent

Heriberto

Stayed 2 nights in Aug 2025

10/10 Excellent

Brian, Brighton

Stayed 3 nights in Sep 2025

10/10 Excellent

Shaji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay
Stayed 1 night in Sep 2025

2/10 Terrible

Marion

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Paid extra for a different room when they still gave me their standard room
Stayed 2 nights in Jul 2025

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, fantastic staff room, nice and comfortable. We had a problem, but we sorted out very very quickly.
Stayed 1 night in Aug 2025