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Holiday Inn Niagara Falls - By The Falls by IHG

3.0 star property

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Photo gallery for Holiday Inn Niagara Falls - By The Falls by IHG

Breakfast, lunch, dinner served; alfresco dining
Blackout drapes, iron/ironing board, free cribs/infant beds
Breakfast, lunch, dinner served; alfresco dining
Exterior
Indoor pool, outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
$79
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
5339 Murray St, Niagara Falls, ON, L2G2J3
  • Place, OLG Stage at Fallsview Casino
    ‪2 min walk‬
  • Place, Fallsview Casino
    ‪3 min walk‬
  • Place, Skylon Tower
    ‪3 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(285 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Balcony

8.6 out of 10
Excellent
(173 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Jetted Tub

Standard Room, 1 King Bed, Accessible, Jetted Tub | Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Jetted Tub

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room

7.8 out of 10
Good
(23 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed (Walk-In Shower) | Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed (Walk-In Shower)

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Accessible)

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Mobility Accessible)

9.4 out of 10
Exceptional
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(23 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility Accessible)

Blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Queen Bed, Accessible (Mobility Accessible)

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Holiday Inn Niagara Falls - By The Falls by IHG

3-star hotel in Fallsview
An indoor pool, an outdoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite.
Holiday Inn Niagara Falls - By The Falls by IHG offers 122 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with pay movies.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
In addition to an indoor pool and an outdoor pool, Holiday Inn Niagara Falls - By The Falls by IHG provides a hot tub and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

A 24-hour business center is on site at this 3-star property. This Niagara Falls hotel also offers a 24-hour fitness center, a terrace, and a vending machine. Complimentary self parking is available on site.

Holiday Inn Niagara Falls - By The Falls by IHG is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:30 AM.
Cocos - This theme restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 8:00 AM to 11:30 AM for a fee: CAD 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cocos

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of CAD 100 will be collected before check-in.
  • Resort fee: CAD 11.24 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CAD 15.95 per person
  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 10:30 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Niagara Falls Falls
Holiday Inn Niagara Falls Falls
Holiday Inn Niagara Falls - By The Falls Hotel Niagara Falls
Holiday Inn Niagara Falls Falls Hotel
Niagara Falls Holiday Inn
Holiday Inn Niagara Falls By The Falls

Reviews

Holiday Inn Niagara Falls - By The Falls by IHG Reviews

8.4

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 1693 out of 3406 reviews
Rating 8 - Good. 1013 out of 3406 reviews
Rating 6 - Okay. 400 out of 3406 reviews
Rating 4 - Poor. 152 out of 3406 reviews
Rating 2 - Terrible. 148 out of 3406 reviews

Reviews

8/10 Good

Sabrina

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Mgk

Stayed 1 night in Sep 2025

8/10 Good

Sarabjit

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Niki

Stayed 1 night in Sep 2025

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had an amazing time sightseeing
Stayed 2 nights in Sep 2025

10/10 Excellent

Trevenna

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2025

10/10 Excellent

Victoria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Will definitely be the place we stay in Niagara Falls in the future. Close to everything. Rooms very clean and front desk staff were very friendly and helpful.
Stayed 3 nights in Sep 2025

10/10 Excellent

Heriberto

Stayed 2 nights in Aug 2025

10/10 Excellent

Brian, Brighton

Stayed 3 nights in Sep 2025

10/10 Excellent

Shaji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okay
Stayed 1 night in Sep 2025

2/10 Terrible

Marion

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Paid extra for a different room when they still gave me their standard room
Stayed 2 nights in Jul 2025

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, fantastic staff room, nice and comfortable. We had a problem, but we sorted out very very quickly.
Stayed 1 night in Aug 2025

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien situé,propre et confortable
Stayed 3 nights in Sep 2025

6/10 Okay

Ebenezer

Liked: Cleanliness
Stayed 3 nights in Sep 2025

6/10 Okay

Bader

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very good location, but hotel needs updating. Front of the hotel is very nice while the back of the hotel inside and out not so appealing. Also room had peeling, bathroom tub had a black rust mark, a pice of hardwood flooring was broken and missing. It should not be considered as a holiday inn? On the plus side excellent housekeeping on the 5th floor and very friendly and professional reception.
Stayed 2 nights in Sep 2025

6/10 Okay

Darya

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Digeshkumar

Stayed 1 night in Sep 2025

8/10 Good

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful service and friendly people

Our third stay on this trip and so far the best. We had some chocolate covered strawberries in our fridge for a nice surprise. All staff were very friendly and helpful. Comfortable bed, a view of Skyline Tower and if the tree off balcony wasn’t so tall we would’ve had a great view of fireworks. Breakfast was delicious sit down served meal- so nice and better than a buffet. Only recommendation is to update room decor- new pictures, lamps that match (had 4 different styles/colors), and add some towel bars to hang towels’
Skylon Tower with fireworks behind the tree
From balcony
Stayed 2 nights in Sep 2025

10/10 Excellent

Heather

Stayed 2 nights in Aug 2025

2/10 Terrible

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean and well maintained. The front desk staff were not the friendliest people, but the location was easy. The only thing I didn’t like was the constant noise of the blowing whistle from the parking lot next door.
Stayed 4 nights in Aug 2025

10/10 Excellent

Gwendolyn, Mississauga

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property at a reasonable price and handy distance to many attractions.
Stayed 1 night in Sep 2025

10/10 Excellent

Odelia

Stayed 1 night in Aug 2025

6/10 Okay

Han

Traveled with family and small children
Liked: Staff & service
Ok hotel, good location.
Stayed 1 night in Aug 2025