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Holiday Inn Express Grand Island - Niagara Falls by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Grand Island - Niagara Falls by IHG

Relax in a stylish room with a large bed, sofa, and coffee table.
Welcome to Holiday Inn Express, featuring a modern architectural design with a covered entrance and beautifully maintained grounds.
Relax in a serene outdoor seating area with comfortable chairs and benches along a paved walkway.
Welcome to our hotel lobby, featuring a spacious reception area with a digital counter, comfortable seating, and a bar area with shelves displaying items.
Relax by the pool, surrounded by lounge chairs and a table, with a lifeguard on duty.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
2761 Long Road, Grand Island, NY, 14072
  • Niagara Falls State Park
  • Fashion Outlets of Niagara Falls
    ‪5 min drive‬
  • Seneca Niagara Resort & Casino
    ‪9 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪28 min drive‬

Room options

View all photos for Standard Room, Multiple Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, Multiple Beds

9.2 out of 10
Wonderful
(25 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Transfer Shower (Communications)

Standard Room, 2 Queen Beds, Transfer Shower (Communications) | Bathroom | Free toiletries, hair dryer, towels, soap

Standard Room, 2 Queen Beds, Transfer Shower (Communications)

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(33 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(60 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, in-room safe, desk

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony (Balcony)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Balcony (Balcony)

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Roll-in Shower (Communications)

Suite, 1 King Bed, Roll-in Shower (Communications) | Bathroom | Free toiletries, hair dryer, towels, soap

Suite, 1 King Bed, Roll-in Shower (Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(52 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Grand Island - Niagara Falls by IHG

Grand Island hotel with indoor pool
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, concierge services, and laundry facilities.
Holiday Inn Express Grand Island - Niagara Falls by IHG offers 105 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 24-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express Grand Island - Niagara Falls by IHG features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities consist of a business center and meeting rooms. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Holiday Inn Express Grand Island - Niagara Falls by IHG has designated areas for smoking.

A complimentary on-the-go breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Grand Island Hotel
Holiday Inn Express Grand Island
Inn Express Grand Island
Holiday Inn Express Grand Island Niagara Falls Hotel
Holiday Inn Express Grand Island Niagara Falls
Inn Express Niagara Falls
Express Niagara Falls By Ihg
Holiday Inn Express Grand Island Niagara Falls
Holiday Inn Express Grand Island Niagara Falls by IHG
Holiday Inn Express Grand Island Niagara Falls an IHG Hotel
Holiday Inn Express Grand Island - Niagara Falls by IHG Hotel

Holiday Inn Express Grand Island - Niagara Falls by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 773 out of 1252 reviews
Rating 8 - Good. 284 out of 1252 reviews
Rating 6 - Okay. 99 out of 1252 reviews
Rating 4 - Poor. 43 out of 1252 reviews
Rating 2 - Terrible. 53 out of 1252 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Clean Relaxing Stay

Amazing Staff between the front desk manager and the bar tender. It has a nice bar and grill upstairs. Excellent food and excellent service! Breakfast was clean, cooked well, and well kept. Pool was clean as well!
Stayed 1 night in Apr 2025

10/10 Excellent

Jun

Stayed 1 night in Mar 2025

10/10 Excellent

Maria Fatima

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room was very nice and clean. Staff helpful upon check in.
Stayed 1 night in Mar 2025

10/10 Excellent

Youlin

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing!
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Mar 2025

2/10 Terrible

christina, Shelbyville

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was ant infested. Moved only to right next door and laundry room was full of ants as well. Owner left a note for the front if we asked for a refunde to say no. Very rude and disrespectful will never go back or refer anyone
Stayed 4 nights in Apr 2025

6/10 Okay

Sergio A

Traveled with family
Liked: Property conditions & facilities, room comfort

It was ok

Pool area had no towels and alot of ants. The 2 men i seen at the front desk were not pleasant at all
Stayed 1 night in Apr 2025

10/10 Excellent

Carly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel close to Niagara Falls

It was the nicest holiday inn express hotel we have visited. Clean common areas and room, comfortable beds, and a great breakfast. Would definitely stay there again!
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast. Very nice pool area. Great location.
Stayed 1 night in Apr 2025

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was perfect! We had a spacious room with a king-size bed. Very comfortable and wonderfully clean.
Stayed 3 nights in Mar 2025

8/10 Good

meshanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will definitely stay again!
Stayed 4 nights in Mar 2025

10/10 Excellent

STAR

Liked: Cleanliness, property conditions & facilities
Grat expiriance, great food
Stayed 1 night in Mar 2025

10/10 Excellent

Jeffrey

Traveled with family
Liked: Cleanliness, staff & service, amenities
There were a couple of issues with maintenance to the building, but these in no way affected the quality of our stay: In one of our rooms, the carpet was in need of stretching. In the other, there was a problem with the ambient lighting above the headboards of the beds, it was flickering, so we had to leave it shut off. The breakfast was amazing with lots of options. The man taking care of the breakfast area was very professional and welcoming and did an excellent job. We will definitely stay here again if the opportunity arises.
Stayed 3 nights in Mar 2025

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

2/10 Terrible

Francine

Disliked: Cleanliness, staff & service, room comfort
The room was huge, but dark and upon entering the room the carpet had what appeared to be large oil stains. I liked the setup of the room. The driveway into the hotel needs to be repaved. Minor things I could’ve overlooked but the front desk agent… what a mess. He was dressed like he was a seventies singer in Vegas & I would’ve overlooked it… if I hadn’t booked
Stayed 1 night in Mar 2025

10/10 Excellent

Jamie

Stayed 1 night in Mar 2025

10/10 Excellent

CARLOS

Liked: Cleanliness, property conditions & facilities
Elevator needed some vacuuming as you could see that they are not properly clean staff wise I understand culture but hygiene is a must.
Stayed 1 night in Mar 2025

10/10 Excellent

Yalisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for kids
Stayed 1 night in Mar 2025

8/10 Good

Kelly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Tal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Megan

Stayed 2 nights in Mar 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and quiet
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty nice place

Overall the hotel was quite nice and the owners/ staff were very helpful. My only complaint would be the awful smell of the cleaning products they use in the hallway and the fact that every television in the common areas tuned in to Fox News. That seems a little aggressive considering people are likely on vacation and don't particularly want to look at that garbage the minute they walk into a hotel or every time they pass a television within the building. Had there been different stations on each television it wouldn't have been so bothersome but it really was right wing media overload. We rode the elevator with a man who had to cover his face due to the smell of the cleaning products making him nauseous. I don't know why the smell is so strong and overbearing in the hallways because it is not so in the rooms and everything looks very clean.We did enjoy our stay and even extended it. For anyone who doesn't mind very strong smells or right-wing media you would probably be very happy here.
Stayed 1 night in Mar 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025