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Four Points by Sheraton St. Catharines Niagara Suites

3.0 star property

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Photo gallery for Four Points by Sheraton St. Catharines Niagara Suites

Exterior
Indoor pool
Executive Suite, 1 Bedroom | Premium bedding, pillowtop beds, in-room safe, desk
Lobby
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
$96
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
3530 Schmon Parkway, Thorold, ON, L2V4Y6
  • Place, Brock University
    ‪3 min walk‬
  • Place, Clifton Hill
    ‪14 min drive‬
  • Place, Fallsview Casino
    ‪18 min drive‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪49 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 Bedroom

8.8 out of 10
Excellent
(70 reviews)
  • 550 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

42-inch LED TV with cable channels, TV

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(65 reviews)
  • 544 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(11 reviews)
  • 750 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, pillowtop beds, in-room safe, desk

Executive Suite, 1 Bedroom

  • 750 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed with Sofa bed

7.0 out of 10
Good
(7 reviews)
  • 950 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, pillowtop beds, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 550 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed with Sofa bed

8.4 out of 10
Very good
(16 reviews)
  • 544 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior
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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.6 out of 5, Wonderful, 1,138 reviews
Hampton Inn by Hilton St. Catharines Niagara

About this property

Four Points by Sheraton St. Catharines Niagara Suites

3-star Thorold hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking. Housekeeping is available on request.
Four Points by Sheraton St. Catharines Niagara Suites offers 129 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch LED televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Four Points by Sheraton St. Catharines Niagara Suites features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 3-star property consist of a 24-hour business center and 10 meeting rooms. Event facilities measuring 3350 square feet (311 square meters) include conference space. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and a garden. Onsite parking is available (surcharge), along with a car charging station.

Four Points by Sheraton St. Catharines Niagara Suites is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 6:30 AM and 11:00 AM.
In Piazza Restaurant - Onsite bistro. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CAD 5 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CAD 10 to 25 for adults and CAD 8 to 13 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • In Piazza Restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Private wine tours
  • Snow sports gear
  • Water sports equipment
  • Wine tours

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • 3,350 square feet of conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Elevator (39 inch wide door)
  • Grab bar near toilet (24 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CAD 10 to 25 for adults, and CAD 8 to 13 for children
  • Self parking fee: CAD 5 per day
  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: CAD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Sheraton Niagara Suites Hotel St. Catharines
Four Points Sheraton St. Catharines
Four Points Sheraton St. Catharines Niagara
Four Points Sheraton St. Catharines Niagara Suites
Four Points St. Catharines Niagara Suites
Sheraton Four Points St. Catharines
Sheraton St. Catharines
Sheraton St. Catharines Niagara Suites
St. Catharines Four Points Sheraton
4 Points By Sheraton St. Catharines Niagara Suites
Four Points By Sheraton St. Catharines Niagara Hotel Thorold
Four Points Thorold
Sheraton Thorold
Thorold Four Points
Thorold Sheraton
Four Points Sheraton St. Catharines Niagara Suites Hotel
Four Points Sheraton Niagara Suites Hotel
Four Points Sheraton Niagara Suites
Four Points by Sheraton St. Catharines Niagara Suites Hotel
Four Points by Sheraton St. Catharines Niagara Suites Thorold

Four Points by Sheraton St. Catharines Niagara Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 559 out of 1010 reviews
Rating 8 - Good. 242 out of 1010 reviews
Rating 6 - Okay. 111 out of 1010 reviews
Rating 4 - Poor. 45 out of 1010 reviews
Rating 2 - Terrible. 53 out of 1010 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christina

Stayed 2 nights in Aug 2025

10/10 Excellent

Tania

Stayed 2 nights in Aug 2025

10/10 Excellent

Rob

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly clean room
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Stayed 1 night in Aug 2025

10/10 Excellent

Brandon

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super place, very modern and clean. Beautiful property that's well maintained. Spent a week and it was very comfortable.
Stayed 5 nights in Aug 2025

8/10 Good

Elaine

Traveled with family
Liked: Amenities
L’amabilité et la serviabilité du personnel est vraiment excellente Le seul élément plus ordinaire est le nettoyage en général
Stayed 3 nights in Aug 2025

10/10 Excellent

Jean-Guy, Laval

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and super comfortable
Stayed 1 night in Aug 2025

8/10 Good

Wendy

Traveled with partner
Liked: Amenities
Booked this particular property because of the pool but found the pool area itself small and very hot and humid inside. Just not to my preference. Probably fine on a cold winter's day.
Stayed 1 night in Aug 2025

8/10 Good

Jim

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this property on and off for over 12 years and have always enjoyed our stay. No complaints, really, otherwise we wouldn't keep coming back.THe price per night has escalated in that time period, however. WE might have to seek an alternative soon. We are retired and can't justify this expense.
Stayed 2 nights in Aug 2025

6/10 Okay

Steve

Liked: Amenities
The carpet has a bad smell. The air con vents were not cleaned. Also there were spider webs at the base The shower pressure is too strong On the positive side, the beds are very comfortable. The washroom is good. The public washroom was very well kept
Stayed 1 night in Aug 2025

8/10 Good

Sandra

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful hotel, fairly clean, and comfortable. However, as we walked to our room on the 3rd floor, looking down through the glass windows to the floors below, there was thick dust on the sills and wall ornaments. It was also disappointing that we were not able to park under the canopy by the main doors to unload our vehicle, therefore all our luggage got wet. All other hotels where we have stayed allow this. Thank you.
Stayed 5 nights in Aug 2025

10/10 Excellent

Devin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for visiting university students
Stayed 1 night in Aug 2025

4/10 Poor

Melanie

Traveled with family
Disliked: Cleanliness, staff & service
Our washroom was disgusting, we couldn't even use the shower
Stayed 1 night in Aug 2025

10/10 Excellent

Stacey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

8/10 Good

Kim

Stayed 2 nights in Aug 2025

4/10 Poor

Firas, Montreal

Traveled with partner
Disliked: Cleanliness, staff & service
The carpet was dirty when we arrived, there’s no closet in the room, so we coudn’t hang our clothes ! Rooms are not cleaned eveyday. We asked for towels we didn’t get them until we went to take them from the reception the next day. Breakfast is below average.
No closet in the room
Very old bathroom floor towel
Stayed 2 nights in Aug 2025

10/10 Excellent

Monique, Redford

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 2 nights in Aug 2025

4/10 Poor

Mary-Lyn

Liked: Cleanliness, staff & service
A few details were a turn off. They charge $5 parking each day. Our bed had a very big swell in the mattress, almost like a concave hole but it was about 2 feet long, on the one side so we both had to sleep on the other side of the bed. We were at a wedding and returned to our room at 1am and didn’t notice this until we were getting in bed. We decided we were too tired to deal with it that night. I told them when we checked out and they just said “oh sorry, thanks for letting us know”. Breakfast is not included and they charge $25.
Stayed 1 night in Aug 2025

8/10 Good

Francois

Liked: Property conditions & facilities

Nice big room but needs update.

Stayed 1 night in Aug 2025

10/10 Excellent

Nahid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Darren

Stayed 7 nights in Aug 2025

2/10 Terrible

mai

Disliked: Staff & service
Unhelpful staff.
Stayed 1 night in Aug 2025

8/10 Good

Troy

Business traveler
Liked: Cleanliness, staff & service
Very nuetral experience. Hotel was clean, although seemed dated. I was surprised to see neither a dresser or closet in my room. I had to lay my clothes out on the extra bed. Staff were friendly. Parents letting the kids play in the workout area wasnt an optimal experience either.
Stayed 3 nights in Aug 2025

6/10 Okay

Peter

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Paint chipping on the bathroom ceiling and overall uncleanliness in the room. The grounds are littered with trash and leaves. Don’t forget $5 for parking lol.
Stayed 1 night in Aug 2025

2/10 Terrible

Benjamin

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I didn’t have a pleasant day I noticed after my trip trip I got bedbugs bite all over my legs and waist area. I wasn’t asked how my stay was or if there was any concerns which told me that they didn’t really care if I stayed there or not.
Stayed 1 night in Aug 2025