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Comfort Inn Newport News - Hampton I-64

2.5 star property

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Photo gallery for Comfort Inn Newport News - Hampton I-64

Desk, laptop workspace, blackout drapes, iron/ironing board
Fitness facility
Exterior
Free daily full breakfast
Seasonal outdoor pool, pool umbrellas, sun loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Pool
  • Gym
  • Housekeeping
  • 24/7 front desk
$84
includes taxes & fees
Dec 1 - Dec 2

Explore the area

View in a map
12330 Jefferson Ave, Newport News, VA, 23602
  • Place, Patrick Henry Mall
    ‪2 min walk‬
  • Place, Christopher Newport University
    ‪8 min drive‬
  • Place, Fort Eustis
    ‪11 min drive‬
  • Airport, Newport News, VA (PHF-Newport News - Williamsburg Intl.)
    ‪11 min drive‬

Room options

View all photos for Classic Room, 2 Double Beds, Non Smoking

Classic Room, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Classic Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(72 reviews)
  • 290 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 1 King Bed with Sofa bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Classic Room, 1 King Bed with Sofa bed, Non Smoking

8.6 out of 10
Excellent
(40 reviews)
  • 292 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

7.4 out of 10
Good
(8 reviews)
  • 292 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 292 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(23 reviews)
  • 292 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Comfort Inn Newport News - Hampton I-64

Hotel in Central Newport News
A fitness center, coffee/tea in a common area, and a seasonal outdoor pool are available at this hotel. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Comfort Inn Newport News - Hampton I-64 offers 124 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers and complimentary toiletries.

This Newport News hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Comfort Inn Newport News - Hampton I-64 features a fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and a meeting room. A complimentary breakfast is offered each morning. This Colonial hotel also offers a vending machine, gift shops/newsstands, and coffee/tea in a common area. Onsite uncovered self parking is complimentary.

Comfort Inn Newport News - Hampton I-64 has designated areas for smoking.

A complimentary full breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Colonial architecture
  • Communal living room
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per day, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 31 to September 18
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel Newport News
Comfort Inn Newport News

Reviews

Comfort Inn Newport News - Hampton I-64 Reviews

8.4

Very Good

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 519 out of 1008 reviews
Rating 8 - Good. 263 out of 1008 reviews
Rating 6 - Okay. 120 out of 1008 reviews
Rating 4 - Poor. 64 out of 1008 reviews
Rating 2 - Terrible. 42 out of 1008 reviews

Reviews

4/10 Poor

Renae

Disliked: Cleanliness, amenities, property conditions & facilities
The property was nasty. I had to walk through about 20 people drinking/smoking weed to check in. There was no AC in the lobby....a shop fan was sitting on a chair to cool the area. There was a parry in the meeting room - at 11pm, i asked rhe front desk how long the party would last ...ahe shrugged her shoulders and said, i dont know. I did NOT feel safe at this establishment.
Stayed 2 nights in Aug 2025

8/10 Good

Daniel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent!
Stayed 3 nights in Jul 2025

2/10 Terrible

Verified traveler

Disliked: Staff & service

Unceremoniously kicked out

I was fleeing a bad situation and had to check in to a hotel in the middle of the night. It had been a long scary day and I broke the no smoking rule before I got in bed. Apparently they have new detectors in their rooms which notify staff you’re smoking in your room. Fair enough. I don’t know what I expected would happen, but it sure wasn’t what actually happened! Rather than being warned or charged a fee, I was evicted from their property after I paid for two nights and was there only 2 hours. They pounded on my door and said to pack my bags and get out. They also told me they had called the authorities, so I better comply. I was also told as soon as I got downstairs, I had to pay them the damage fee of $250. When I told them I didn’t have any more money, they said fine, and put me on a list to never book a room for me again. I was kicked out into the street and had to sleep in a parking lot for the night. I understand I broke the rules, but when I read about these new detectors on the internet it said that guests should be properly warned of the consequences of breaking the rules and it should be posted. They are privately owned and there is absolutely no language anywhere on their website that says you will be evicted from your room with no warning.
Stayed 2 nights in Jun 2025

8/10 Good

Alon

Liked: Cleanliness, property conditions & facilities
Clean and easy to park. Breakfast is small
Stayed 3 nights in Jul 2025

2/10 Terrible

Ian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Lorenzo

Stayed 2 nights in Jul 2025

4/10 Poor

Paul

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Breakfast was not good, all in all stay was not horrible and would consider staying if return but the bathroom was too small and air conditioner was unable to get at right setting…the service was mediocre …the breakfast was not good…sausage not cooked enough and smelled awful…but the lady who cleaned rooms was good. The only really good thing was location was convenient to where we needed to go.
Stayed 2 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Totally cromulent stay for a night

Room was good for the night. Clean, good AC, nice sized TV. Only real complaint, which isn't really something that is controllable by the property, was some of the other guests having what sounded like a convention out in the hall outside the rooms quite loudly after midnight (on a Monday). Didn't help that our room was directly across from the elevator, but again not the property's fault. Property states breakfast, and I was quite surprised to see a full hot breakfast in the morning.
Stayed 1 night in Jul 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Christina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Good place we had a travel hiccup and had to stay overnight in town unplanned waiting on a flight clean and comfortable they also checked us in early which was amazing as we were stuck out of state with luggage
Stayed 1 night in Jul 2025

8/10 Good

Evelyn

Traveled with family
Liked: Amenities
Staff is amazingly nice, rooms clean. Entrance, stairs case, and elevator needs improvement
Stayed 4 nights in Jul 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for an overnight

Good for 1 night. Employees friendly.
Stayed 1 night in Jul 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean. The check in process was smooth and I had no major issues.
Stayed 1 night in Jul 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities
We had a great experience!
Stayed 1 night in Jul 2025

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Hannah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was nice and accessible
Stayed 2 nights in May 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 1 night in Jul 2025

6/10 Okay

Taneika

Traveled with family
I would definitely stay here again
Stayed 4 nights in Jul 2025

6/10 Okay

Heather

Traveled with partner
Liked: Cleanliness, staff & service
This property was clean and fine for the night. We had these unusual tiny half pillows on the bed instead of the standard pillows. There was a HUGE gap under every bedroom. We placed a bath towel under the door when in the room to close the gap.
Stayed 1 night in Jul 2025

10/10 Excellent

Maritza, West Haven

Stayed 2 nights in Apr 2025

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Heather

Stayed 3 nights in Jun 2025

8/10 Good

bruce

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
We stayed a week there. The staff and people we interacted with were great but the housekeeping was awful. Three days there was no towels and one day they dumped the trash but didn't make the bed. Over fourth of july weekend there were a lot of people, with the way the breakfast was layed out ( everything in the left corner) made it hard to get things like milk and butter while others were making waffles. Even trying to get the hot food was difficult. I do appreciate that they had hot chocolate available.
Stayed 5 nights in Jul 2025

10/10 Excellent

dianne, swansea

Traveled with partner
I would like to add that two of the staff members get an A+ from my husband and I their friendliness and efficiency and just their all around presence made our stay that much better. Nautica was at the front desk on our arrival—there was an issue with my card but she didn’t make me feel embarrassed in any way she kept smiling and working on it till problem was solved. Live that girl. The other woman I’m sorry I don’t know her name was the breakfast attendant. She was very thin and a smile that lit up the room. Don’t know her age but she had the energy of a teen She was the hardest worker I’d ever seen. She made sure everyone had everything they needed without ever asking. And she greeted everyone like they were family
Stayed 8 nights in Jun 2025