2/10 Terrible
Piyaon
Traveled with partner
Apr 22, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We went there check in around 5pm and the room smell a heavy smoke like a whole group of people smoke over there even we reserved smoke free room and that is the last room they have and we can’t get another one, we try to open the window and run the AC to help out with the smell but it’s not helping at all.
No blanket inside the room and we ask the front desk , he said it will take time because the house keeper it’s not there and he need to wash and dry it. We keep calling and asked about the blanket every hour , on the 3rd hour I went downstairs and asked for the blanket and he gave me a thin brown blanket instead the thick one they put in the picture. While I’m in the front desk I saw him open the Linen room next to him I spotted an air refresher spray and I begged him to spray my room with it for a minute, or I can borrow it and give it back after I finish but he said NO because it’s not his job and he need to ask the room cleaner lady 1st. What a disaster and we can’t sleep at all that night. Just let you know this hotel have no lift only stairs. Get ready if you have huge luggage.
Overall this is the worst experience I’ve ever had in my entire existence with staying in the motel/hotel periods.
Piyaon
Stayed 1 night in Apr 2025