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Aparthotel

Quest Newcastle West

4.5 star property

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Photo gallery for Quest Newcastle West

Apartment | In-room safe, desk, blackout drapes, iron/ironing board
Beach
Studio | In-room safe, desk, blackout drapes, iron/ironing board
Apartment, 2 Bedrooms | Living area | 43-inch flat-screen TV with digital channels, TV, Netflix
Front of property - evening/night

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Barbecue grill
  • Parking available
  • Gym
  • Laundry
  • Free WiFi
  • Air conditioning
$169
includes taxes & fees
Dec 11 - Dec 12

Explore the area

View in a map
787 Hunter Street, Newcastle West, NSW, 2302
  • Place, NEX
    ‪12 min walk‬
  • Place, Newcastle Civic Theater
    ‪17 min walk‬
  • Place, Newcastle Beach
    ‪4 min drive‬
  • Airport, Newcastle, NSW (NTL-Williamtown)
    ‪22 min drive‬

Room options

View all photos for Studio

Studio | In-room safe, desk, blackout drapes, iron/ironing board

Studio

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment

Apartment | In-room safe, desk, blackout drapes, iron/ironing board

Apartment

  • 376 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | In-room safe, desk, blackout drapes, iron/ironing board

Apartment, 2 Bedrooms

  • 592 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds

View all photos for Two Bedroom Executive Apartment

Two Bedroom Executive Apartment | In-room safe, desk, blackout drapes, iron/ironing board

Two Bedroom Executive Apartment

  • 592 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

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About this property

Quest Newcastle West

4.5-star aparthotel in Newcastle West
This aparthotel features a fitness center, a business center, and conference space. WiFi in public areas is free. Other amenities include self parking, concierge services, and dry cleaning. Each apartment provides a microwave and a coffee/tea maker, plus free WiFi and a flat-screen TV with digital channels. Netflix, a stovetop, and a hair dryer are among the other amenities available to guests. Limited housekeeping is available.
Quest Newcastle West offers 78 accommodations with safes and coffee/tea makers. 43-inch flat-screen televisions come with digital channels and Netflix.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Newcastle aparthotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on weekdays only.

Recreational amenities at the aparthotel include a fitness center.
Public areas are equipped with complimentary wired and wireless Internet access. This 4.5-star property offers access to a business center and a meeting room. This luxury aparthotel also offers a fitness center, barbecue grills, and a vending machine. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Quest Newcastle West has designated areas for smoking.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Uncovered self parking on site (AUD 35 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Family friendly

  • Crib: AUD 10 per night

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Stovetop
  • Toaster
  • Water dispenser

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 50 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services
  • TV in common areas

Outdoor areas

  • Barbecue grill

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Conference space
  • Desk
  • Meeting room

Climate control

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Housekeeping (weekdays only)
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Safe
  • Safe at front desk
  • Vending machine

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 78 units
  • Banquet hall
  • Built in 2017
  • Water dispenser

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50 per night
Cribs (infant beds) are available for AUD 10 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: AUD 35 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10 per night
  • Rollaway bed fee: AUD 50 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Surcharges apply for use of the sofa bed in the guestrooms.

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quest Newcastle West Apartment
Quest Newcastle West Aparthotel
Quest Newcastle West Newcastle West
Quest Newcastle West Aparthotel Newcastle West

Reviews

Quest Newcastle West Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 211 out of 343 reviews
Rating 8 - Good. 87 out of 343 reviews
Rating 6 - Okay. 30 out of 343 reviews
Rating 4 - Poor. 9 out of 343 reviews
Rating 2 - Terrible. 6 out of 343 reviews

Reviews

4/10 Poor

Scott

Liked: Cleanliness, property conditions & facilities
The bed was shocking, pillows as hard as a rock and the shower barely got hot. Front desk people were great. Just not overly happy with the room.
Stayed 2 nights in Aug 2025

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved this hotel - the building was great, our room was massive and beautiful. Will definitely stay again
Stayed 2 nights in Aug 2025

10/10 Excellent

Geoff

Liked: Cleanliness, room comfort
Great facility , just needed to know you had to pre book secure parking
Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Had a lovely week at the apartment. The building has a lovely charm and the rooms are spacious, modern and has everything you need. Would definitely stay again!
Stayed 5 nights in Apr 2025

10/10 Excellent

Kelly

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff were so kind to both me and my autistic daughter. They engaged in all of her conversations and made sure she had the most fantastic stay!
Stayed 1 night in Apr 2025

6/10 Okay

David

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The lady at reception was very rude and wasnt nice or easy to deal with . The place was nice and clean but over priced for what it is when parking isnt included and you pay additional for parking .
Stayed 2 nights in Mar 2025

8/10 Good

lisa

Liked: Cleanliness, property conditions & facilities
I appreciated the local tourist information which was made available in the foyer
Stayed 1 night in Feb 2025

8/10 Good

paul

Liked: Cleanliness, amenities, property conditions & facilities
Overall an impressive experience. Convenient location, rooms of high quality and the customer service was exceptional. For 5-star rating would just need some form of in-house eatery and additional parking within security gates. Highly recommended nonetheless.
Stayed 1 night in Jan 2025

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Thoroughly enjoyed our stay, apartment was very well equipped and the beds very comfortable. The complimentary toiletries were high quality. Kids loved the experience. Enjoyed walking along the harbour in the early morning sun. Parking was good and reception staff friendly. Good value for money.
Stayed 1 night in Jan 2025

10/10 Excellent

Lachlan

Business traveler
Liked: Cleanliness
Stayed 1 night in Jan 2025

6/10 Okay

Kim

Business traveler
Liked: Cleanliness

Ok for a quick stay

Clean, older building than expected. Bed was very firm, pillows were comfortable. No nice view, shower had cracked tiles and a little mould. Good quality toiletries.
Stayed 1 night in Jan 2025

8/10 Good

Maureen

Traveled with group
Liked: Cleanliness, room comfort

Quest hotel Newcastle

Very convenient situated. Close to Market town - Newcastle Interchange- trams and trains. Parking was a bit too expensive overnight. Missed fresh air in room
Stayed 4 nights in Dec 2024

10/10 Excellent

Jana

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing old building
Stayed 3 nights in Dec 2024

4/10 Poor

Steven

Disliked: Cleanliness

Bad sewerage smell in the bathroom stunk the room

Terrible smell from the bathroom. Smelt like sewerage. No indication was given of cost of parking on the street prior. Had it been raining entering the property would have been a night with a car and no parking. Reception staff were great but no tissues, no Gideon bible, no note book or pen in the room and no moisturiser. Was lacking in some areas particularly the smell.
Stayed 2 nights in Dec 2024

8/10 Good

Kirsten

Liked: Cleanliness, amenities, property conditions & facilities
Excellent apartment. Very clean and spacious. Fabulous cus service. Great parking & location.
Stayed 2 nights in Dec 2024

10/10 Excellent

Matt

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Bryce

Liked: Cleanliness, amenities, property conditions & facilities
The quest was close to everything I needed, the staff were very respectful and kind, my room was immaculate and had everything I needed
Stayed 1 night in Dec 2024

10/10 Excellent

Craig

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Our studio was great. Neat & modern. But was on the ground floor so no view and airless. Staff excellent. Parking options. Very quiet, close to light rail station. 8/10
Stayed 3 nights in Nov 2024

10/10 Excellent

Simone

Liked: Cleanliness, property conditions & facilities
Very friendly and helpful and friendly staff. Walking distance to cafes and restaurants
Stayed 2 nights in Nov 2024

10/10 Excellent

Louie

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
No problems and well set-up. However, the water pressure was lousy and it took ages to get hot water. Shower pressure was very poor.
Stayed 6 nights in Oct 2024

10/10 Excellent

Shellie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our 1 bedroom room was very well equipped and large than expected plus super quiet & dark. Great
Stayed 1 night in Oct 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, room comfort
Staff, hotel and location were all great!!
Stayed 1 night in Oct 2024

10/10 Excellent

Sacha

Liked: Cleanliness, room comfort

Great stay - shame it was only one night

We got put in Room 401, a two bedroom apartment in the tower (so the lift doesn’t go all the way) which was amazing. Huge and very well appointed, and super clean. The bed was the most comfortable I’ve ever slept in. The hotel is not in the best part of town but it’s right opposite the light rail interchange so really easy to get about.
Stayed 1 night in Oct 2024