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General Roberts Hotel

2.5 star property

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Photo gallery for General Roberts Hotel

Hallway
Double Room | Iron/ironing board, free WiFi, bed sheets
Lunch and dinner served, Modern European cuisine
King Suite | Living area
Bathroom sink

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • Free WiFi
  • Restaurant
$65
includes taxes & fees
Dec 28 - Dec 29

Explore the area

View in a map
258 Lambton Road, New Lambton, NSW, 2305
  • Place, Blackbutt Reserve
    ‪10 min walk‬
  • Place, Newcastle International Sports Centre
    ‪17 min walk‬
  • Place, John Hunter Hospital
    ‪3 min drive‬
  • Airport, Newcastle, NSW (NTL-Williamtown)
    ‪23 min drive‬

Room options

View all photos for Single Room

Single Room | Iron/ironing board, free WiFi, bed sheets

Single Room

7.8 out of 10
Good
(10 reviews)
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | Iron/ironing board, free WiFi, bed sheets

Double Room

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for King Room

King Room | Iron/ironing board, free WiFi, bed sheets

King Room

8.4 out of 10
Very good
(9 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite

King Suite | Iron/ironing board, free WiFi, bed sheets

King Suite

7.2 out of 10
Good
(5 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

General Roberts Hotel

Hotel in New Lambton
This smoke-free hotel features a restaurant, a bar/lounge, and ATM/banking services. WiFi in public areas is free.
General Roberts Hotel offers 10 accommodations with complimentary toiletries and ceiling fans. This Newcastle hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

General Roberts Hotel is a smoke-free property.

Onsite venue - This restaurant specializes in Modern European cuisine and serves lunch and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available

Food and drink

  • A bar/lounge
  • A restaurant

Conveniences

  • ATM
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Paper towels

More

  • Ceiling fan
  • Desk chair
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 10:00 PM
The check-in location differs from the property location; go to: [The bar]
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators

Property is also known as

General Roberts Hotel New Lambton
General Roberts New Lambton
General Roberts
General Roberts Hotel Hotel
General Roberts Hotel New Lambton
General Roberts Hotel Hotel New Lambton

General Roberts Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 71 out of 235 reviews
Rating 8 - Good. 58 out of 235 reviews
Rating 6 - Okay. 63 out of 235 reviews
Rating 4 - Poor. 20 out of 235 reviews
Rating 2 - Terrible. 23 out of 235 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Alwarappan

Disliked: Property conditions & facilities
Common toilet and bathroom not disclosed while booking. Do feel safe staying in this hotel.
Stayed 3 nights in Aug 2025

6/10 Okay

Sujal

Stayed 1 night in Aug 2025

6/10 Okay

Ian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple pub fare

Simple pub rooms. No TV, no bedside lamp, no fridge. Room 1 has an en suite inc a bath. Can be loud Fri and Sat nights with music playing downstairs. Very friendly service and good food at the pub.
Stayed 1 night in Aug 2025

10/10 Excellent

natasha

Stayed 2 nights in Jul 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Is what it says on the tin. Shared bathroom is cleaner than anywhere else I've stayed. Bed is really comfy. Price is very good. Very very convenient for John Hunter hospital.
Stayed 6 nights in Jul 2025

8/10 Good

Steven

Stayed 2 nights in Jul 2025

10/10 Excellent

Kieran

Liked: Staff & service, property conditions & facilities
I enjoyed how well the walls blocked noise especially from traffic of a morning and night
Stayed 1 night in Jun 2025

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Good Room at right price
Stayed 1 night in Jun 2025

10/10 Excellent

Vanessa

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We arrived a day later than planned due to the storms. Upon being shown to our room, we were told about the painting that was occurring throughout our stay. Unfortunately due to medical reasons, we could not stay with the painting occurring. We asked for a refund and the staff were very kind and actioned this request. The refund was gratefully received 1 week later.
Stayed 4 nights in May 2025

8/10 Good

Rebecca

Stayed 1 night in Mar 2025

2/10 Terrible

June

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It was probably the worst motel we've ever stayed in. Loud music playing past midnight. The room smelt of vomit. The bed was squeaky and extremely uncomfortable. The pillows were too soft and felt empty. The sensor lights in the female bathroom and along the corridor did not work. So we had to use our phone light each time we go to the toilet. The room was big, but there was no mini fridge, no kettle nor tea/coffee provided. Very disappointing.
Stayed 1 night in Mar 2025

6/10 Okay

Erin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Review of current room product cleanliness

Check in was great. Greeting by bright bubbly staff who are super helpful. - Room overall was not up to hygiene standard. The cushions was dirty and digusting, with stains on them representing they hadnt cleaned. - The bed linin also had black stains on them and in them additionally there was a blood stain on the doona. - The bed itself was two single beds put together to make a larger one. The room was advertised as queen. Being the two singles together do make a queen this is not the impression of a queen size bed we had booked in mind. - Under the bed was disgusting. Clearly the two single beds havent been moved to clean under it. There was cut nails under the bed, loads of dust. - The curtains also had what looked like to be snot. All in all for needing a place to rest your head, it is okay. For hygiene purposes it did not feel like the cleanest place.
Stayed 1 night in Mar 2025

6/10 Okay

graeme

Stayed 1 night in Feb 2025

4/10 Poor

James

Stayed 1 night in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pub hotel, one of the best in Newcastle.
Stayed 1 night in Jan 2025

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
live music
Stayed 1 night in Dec 2024

4/10 Poor

Remi

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Motorbike ok.

Nice atmosphere and location. Just shame no fan operational. Little bit hot and stuffy until open windows and door for a while. Some old fashion entertainment.
Stayed 1 night in Jan 2025

4/10 Poor

Tilak

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were great and friendly but room was not good
Stayed 1 night in Jan 2025

4/10 Poor

leon

Traveled with group
Disliked: Amenities, property conditions & facilities
To be blunt you get what you pay for and the room is cheap so keep that in mind. I had the king size suite king size bed. 2 single beds pushed together does not make it king size im average 6ft and my feet hang over the edge, no aircon just a fan from the 80s that doesnt do anything or move any air a window opens only slightly with no flt screen so bug city when open. No fridge they have a kettle and 2 cups but no coffee or spoons, the glasses in the batheroom had not been cleaned from the last guest. Pretty awful and cheap but you get what you pay for, in this day and age spend $1000 put in a new fan and tv and fridge and the rest can be forgiven.
Stayed 2 nights in Jan 2025

6/10 Okay

Anthony

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

4/10 Poor

Teresa

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff were amazing, but no air conditioning upstairs where the rooms were and was like a sauna it was a 30* degree day plus our fan in our room didn’t work properly it was just on slow motion so it was very uncomfortable trying to get ready to go downstairs to the pub to a function We couldn’t sleep because it was very uncomfortable way to hot Plus soap should be provided in the bathroom for washing hands
Stayed 1 night in Dec 2024

2/10 Terrible

Samuel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is not as advertised. Boiling hot and the airconditioner does not work, bathrooms are communal and the fan does not work.
Stayed 2 nights in Dec 2024

6/10 Okay

Zia

Traveled with partner
Liked: Staff & service
Basic accomdation in central Newcastle. Shared bathroom is fine. For one night it is fine for travellers. The pub downstairs is convenient. Plenty of street parking.
Stayed 1 night in Dec 2024

6/10 Okay

Gavin

Business traveler
Liked: Cleanliness, staff & service, amenities
Rooms could use an air conditioner
Stayed 2 nights in Nov 2024