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Crystalbrook Kingsley

4.5 star property

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Photo gallery for Crystalbrook Kingsley

Reception
Breakfast, lunch and dinner served
Exterior
Rooftop bar
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking available
$129
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
282 King St, Newcastle, NSW, 2300
  • Place, Newcastle Civic Theater
    ‪1 min walk‬
  • Place, Newcastle City Hall
    ‪1 min walk‬
  • Place, Newcastle Beach
    ‪16 min walk‬
  • Airport, Newcastle, NSW (NTL-Williamtown)
    ‪24 min drive‬

Room options

View all photos for Urban King

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Urban King

9.4 out of 10
Exceptional
(63 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Park King

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Park King

8.8 out of 10
Excellent
(11 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Harbour King

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Harbour King

9.2 out of 10
Wonderful
(11 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Twin

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Urban Twin

8.4 out of 10
Very good
(6 reviews)
  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Park Twin

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Park Twin

9.4 out of 10
Exceptional
(3 reviews)
  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Urban King Accessible

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Urban King Accessible

  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Premium bedding, Tempur-Pedic beds, minibar, in-room safe

Family Room

  • 624 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

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About this property

Crystalbrook Kingsley

4.5-star hotel in Newcastle City Centre
A restaurant, a bar/lounge, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include valet parking, free use of bicycles, and concierge services. Change of towels is available on request.
Crystalbrook Kingsley offers 130 accommodations with minibars and espresso makers. Tempur-Pedic beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Newcastle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. 2 meeting rooms are available. This luxury hotel also offers a terrace, multilingual staff, and a garden. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Crystalbrook Kingsley is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Children aged 4 and younger eat free breakfast.
Roundhouse - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Romberg's - Onsite rooftop bar. Open daily.
Ms Mary - This café serves breakfast and lunch. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 0.6 miles (AUD 15 per day)
  • Secured, covered valet parking on site (AUD 50 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 39 for adults and AUD 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Ms Mary
  • Romberg's
  • Roundhouse

Things to do

  • Bicycle storage
  • Free bicycle rentals

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Hand-held showerhead
  • Raised toilet seat (18 inches high)
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels
  • Streaming services

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children aged 4 and younger eat free breakfast
Rollaway/extra beds are available for AUD 70.0 per day

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 39 for adults and AUD 20 for children
  • Covered valet parking fee: AUD 50 per day (in/out privileges)
  • Nearby parking fee: AUD 15 per day (3281 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Crystalbrook Kingsley Hotel
Crystalbrook Kingsley Newcastle
Crystalbrook Kingsley Hotel Newcastle

Crystalbrook Kingsley Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 372 out of 567 reviews
Rating 8 - Good. 127 out of 567 reviews
Rating 6 - Okay. 43 out of 567 reviews
Rating 4 - Poor. 16 out of 567 reviews
Rating 2 - Terrible. 9 out of 567 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

steve

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel. Parking is a bit difficult as the layby outside is constantly full. Very disappointed that, having returned from the theatre at 9.30pm, couldn't get a drink at the hotel (we were hosting some very important (to me) clients). I understand that there was a function on the 9th floor bar, but maybe when that is the case, the lobby bar could stay open for a short while longer. Bar staff were fairly rude too.
Stayed 1 night in Aug 2025

10/10 Excellent

Noel

Liked: Cleanliness, staff & service, property conditions & facilities
Looked and smelt clean. Unique building, with modern and elegant interiors.
Stayed 1 night in Aug 2025

10/10 Excellent

Dulangi, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Super friendly staff and very clean tooms
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Funky!
Stayed 2 nights in Aug 2025

10/10 Excellent

Beau

Stayed 1 night in Aug 2025

6/10 Okay

Alan

Liked: Cleanliness, property conditions & facilities
Dissapointed with ground floor staff at both bar and reception.
Stayed 2 nights in Jun 2025

8/10 Good

Laura

Liked: Amenities
Room was cute but small. Check in was slow, all staff very lovely but quite distracted. Didn’t check out the bar but have heard amazing things!
Stayed 1 night in Aug 2025

4/10 Poor

Allison

Traveled with partner
Disliked: Staff & service
Very slow check-in. Told room ready in 5 mins. Go back and then get told another 30 mins. Once in room receive a phone call to say card didn't go through. Car parking is troublesome even though valet. Parking rangers were booking people on our return from a day trip in the 5 min zone and nowhere for us to stop. Room itself was nice and bed comfortable although not 5 star standard. One day the room wasn't made up properly - bed not made well, bin not emptied, water not replenished.
Stayed 3 nights in Aug 2025

8/10 Good

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again
Stayed 1 night in Aug 2025

6/10 Okay

Jason

Traveled with partner
Said there was parking but when I turned up nothing left and was left to drive car to a car park myself , not as good as people say it is , wont return or suggest my friends to stay
Stayed 1 night in Aug 2025

10/10 Excellent

Simone

Stayed 1 night in Jul 2025

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic spot for the Civic Theatre.
Stayed 2 nights in Aug 2025

10/10 Excellent

Adriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay nice breakfast in the morning nice bar also
Stayed 1 night in Apr 2025

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only aspect that needs improvement is the in-room dining menu, there needs to be more choices.
Stayed 1 night in Aug 2025

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Sarah

Liked: Cleanliness, amenities
Stayed 1 night in Aug 2025

10/10 Excellent

Annalise

Stayed 1 night in Jul 2025

8/10 Good

colin

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great central location. Stylish rooms only let down by lack of hooks in bathroom and inability to access wi-fi.
Stayed 1 night in Jul 2025

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place , super comfy
Stayed 1 night in Jul 2025

8/10 Good

Anthony

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Good views
Stayed 1 night in Jul 2025

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and property. Parking in the valet parking area was difficult though, we needed to keep going around the block until a space became available, about 25 minutes. Great eco approach at this hotel including recycling bins in the room and cardboard coat hangers.
Stayed 2 nights in Jul 2025

10/10 Excellent

Dan

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, but long queue/slow check-in.
Stayed 1 night in Jul 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in excellent location

Nice hotel in excellent location. Loved the buffet breakfast and they looked after our bags for several hours.
Stayed 1 night in Jul 2025

10/10 Excellent

Kristyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025