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WestHouse New York

5.0 star property

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Photo gallery for WestHouse New York

Terrace/patio
Deluxe Room, 2 Queen Beds | Premium bedding, in-room safe, desk, blackout drapes
Property entrance
Free daily buffet breakfast
Executive lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Gym
  • Laundry
$686
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
201 West 55th Street, New York, NY, 10019
  • Broadway
    ‪2 min walk‬
  • Times Square
    ‪8 min walk‬
  • Rockefeller Center
    ‪11 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

View all photos for Luxury Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Luxury Room, 1 King Bed

8.6 out of 10
Excellent
(43 reviews)
  • 295 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Queen Beds

8.2 out of 10
Very good
(20 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(8 reviews)
  • 295 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 1 Queen Bed

Premium bedding, in-room safe, desk, blackout drapes

Luxury Room, 1 Queen Bed

9.4 out of 10
Exceptional
(14 reviews)
  • 247 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe King

Premium bedding, in-room safe, desk, blackout drapes

Deluxe King

8.2 out of 10
Very good
(21 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Suite, 1 Bedroom

9.2 out of 10
Wonderful
(5 reviews)
  • 559 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Room, 1 Queen Bed, Accessible

Luxury Room, 1 Queen Bed, Accessible | Premium bedding, in-room safe, desk, blackout drapes

Luxury Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

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About this property

WestHouse New York

5-star hotel in Manhattan
A 24-hour health club, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Buffet breakfast is free. Additionally, a rooftop terrace, a 24-hour business center, and a coffee shop/cafe are onsite.
WestHouse New York offers 172 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 46-inch LCD televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning.

Business amenities at this 5-star property consist of a 24-hour business center, a meeting room, and limo/town car service. This Art Deco hotel also offers a 24-hour health club, a rooftop terrace, and a library. Parking is available onsite for a surcharge.

WestHouse New York is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:30 AM and 10:30 AM.
The Terrace Lounge - This buffet restaurant serves breakfast only.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (USD 45 per night)

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Terrace Lounge

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Library

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium digital channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests should notify this property in advance of their anticipated arrival time.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 55 per person, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Faxes
  • Fitness center access
  • In-room safe
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 45 per night
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

WestHouse
WestHouse Hotel
WestHouse Hotel New York
WestHouse New York
WestHouse New York Hotel
WestHouse New York Hotel
WestHouse New York New York
WestHouse New York Hotel New York

WestHouse New York Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 541 out of 1002 reviews
Rating 8 - Good. 240 out of 1002 reviews
Rating 6 - Okay. 110 out of 1002 reviews
Rating 4 - Poor. 56 out of 1002 reviews
Rating 2 - Terrible. 55 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Robert

Traveled with family and small children, Traveled with family
Liked: Cleanliness
The hotel lobby is nice and the rooms are standard NYC size. But the A/C in the room was terrible. The room was hot our entire stay.
Stayed 2 nights in May 2025

10/10 Excellent

Kumar

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2025

10/10 Excellent

Grant

Stayed 5 nights in May 2025

6/10 Okay

Jeanette

Business traveler
Liked: Cleanliness
Disliked: Staff & service
not a five star hotel, the free breakfast was really not good.
Stayed 2 nights in May 2025

2/10 Terrible

eungjin

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I travel a lot for business and this is the first time I have ever stayed in a hotel that smelled and overcharged like this. Just because it is an old hotel doesn't mean it has to smell moldy and dirty. However, the hotel manager proudly told me that this hotel smelled because it was old. She didn't even apologize. This hotel charges a resort fee of $50 per person per day. There are many clean hotels nearby for much better prices. I will never stay here again.
Stayed 2 nights in May 2025

10/10 Excellent

Narinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awsome location and very friendly staff from from counter to house keeping.
Stayed 2 nights in May 2025

10/10 Excellent

Madis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in May 2025

10/10 Excellent

Jasen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, food and drink at night is a great thing to have onsite
Stayed 5 nights in Apr 2025

10/10 Excellent

Steven

Stayed 2 nights in Apr 2025

4/10 Poor

KEISHI

Disliked: Cleanliness
Stayed 3 nights in Apr 2025

8/10 Good

Leonard

Liked: Cleanliness, staff & service

Good spot in Midtown

We stayed 3 nights. Good location in midtown. Breakfast and Happy Hour every day was included. Parking is offsite but the kind lady at reception helped me out with the SpotHero app which found a great rate at a garage around the block. The room was small but we managed. The service was good and people were friendly. I used the gym for yoga because our room was too small. Room was clean and everything worked.
Stayed 3 nights in Apr 2025

10/10 Excellent

Patricia, EASTVALE

Liked: Cleanliness, staff & service, property conditions & facilities
Second Time staying at WestHouse. Perfect Location and great Hotel.
Stayed 4 nights in Apr 2025

8/10 Good

Stella

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Another lovely stay.

Overall, another great stay at the Westhouse. There was a small issue on arrival, when reception did not have any record of the reservation that I had made 6 months earlier. After approx 20 minutes, this was rectified. We also didn’t receive any help with getting our luggage to our room, after asking twice we got it upstairs ourselves. The food and drinks in the Terrace was as lovely as usual, as were all the staff.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kate

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the staff and amenities this Hotel offers. Everyone was professional and helpful. Walked to theaters and surrounded by great shopping and Time Square.
Stayed 4 nights in Apr 2025

6/10 Okay

Jennifer

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I booked a Deluxe room with 2 Queen beds as my son is a teenager. We checked in before 7pm having flown from the Uk . The room had been given away . We were given 2 single rooms . My son is under 18 so not ideal.Not sure what level of room they were but there were no robes or slippers as advertised . And main point is we could not be in the same room with 2 beds , as i had booked months ago . Disappointing
Stayed 4 nights in Apr 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Tracy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Overall, it was good. My only complaint was there is no aur conditioning until the middle of April and it was 79 degrees outside. I asked for a fan to be brought to my room multiple times and I never got one.
Stayed 2 nights in Mar 2025

8/10 Good

Robert F

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just come back from a weeks stay at this amazing hotel. A family of 2 ad and 1 ch (17). We absolutely loved everything about this hotel right from the time we were warmly welcomed at the main entrance by the friendly door staff (who quickly took our cases and delivered them to our room) - made sure we tipped them well. The hotel is in a perfect location and close enough to walk everywhere (subway right outside on the corner). The hotel seem too busy, it was very grand and impressive. The sister hotel next door looked busier but the WestHouse had a nice homely feel. The rooms were cleaned every day to a high standard, they were not huge but perfectly furnished for a family. We had a stunning view from our room, looking down 7th avenue right at Times Square, which is so beautiful when all lit up at night. This would be the first thing we'd see in the morning and the last thing at night - picture postcard, stunning! The staff were fantastic, nothing was too much trouble. A special mention for Pagye (Senior VIP Manager) who was so friendly, helpful and couldn't do enough for us to make our stay special, she was always smiling and even gave me a hug one day. All the staff are an absolute credit to the hotel and made our stay unforgettable. The Terrace (23rd floor) for breakfast and afternoon food / drinks (free) was fantastic and the food selection changed every night. We cannot praise this hotel and the staff enough. Thank you WestHouse, see you again sometime...
Stayed 7 nights in Mar 2025

10/10 Excellent

Elizabeth

Traveled with group
Liked: Property conditions & facilities
Love that the Breakfast and Tapas are included - saves so much time trying to figure out where to go
Stayed 4 nights in Mar 2025

8/10 Good

Karim

Stayed 3 nights in Mar 2025

8/10 Good

Thomas Wilhelm

Stayed 1 night in Mar 2025

6/10 Okay

April

Traveled with family
The hotel is a little rundown. They do tv not have an open restaurant/bar however they do have a full breakfast and heavy appetizers and cocktails in the evening. It is in walking distance of many things in Midtown, but our room was hot because the air conditioning was not ready to be turned on and they only have a two pipe system so they can either run heat or run air conditioning we had to open windows and it was still pretty hot in March. Our bathroom had a burnt out light that we have to be replaced. Never was we were there for nights in the bathrooms are very small even though we had a one bedroom suite. The staff, however, was very friendly courteous with the exception of the housekeeper coming in when we had a do not disturb sign on our door they entered anyway after seeing us leave the room. Overall decent price for the area and hotel.
Stayed 4 nights in Mar 2025

8/10 Good

LeAnn

Liked: Cleanliness, staff & service, property conditions & facilities
Good quality breakfast onsite for free. Cabinets/shelves are scarce and not enough place for clothes.
Stayed 5 nights in Mar 2025

10/10 Excellent

Jillian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My new favourite!

Great - very comfortable, clean. Felt very welcome. All of the staff was amazing!
Stayed 3 nights in Mar 2025