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The Westin New York at Times Square

4.5 star property

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Photo gallery for The Westin New York at Times Square

Bar (on property)
Lobby
Bar (on property)
Exterior
1 bedroom, hypo-allergenic bedding, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Parking available
  • Pet friendly
  • Free WiFi

Explore the area

Map
270 W 43rd Street, New York, NY, 10036
  • Times Square
    ‪3 min walk‬
  • Broadway
    ‪3 min walk‬
  • Madison Square Garden
    ‪13 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪13 min drive‬

Room options

View all photos for Suite, 1 Bedroom, River View

Suite, 1 Bedroom, River View | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom, River View

  • 750 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, City View, Corner (Non-Smoking)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 King Bed, City View, Corner (Non-Smoking)

9.2 out of 10
Wonderful
(5 reviews)
  • 350 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds (View)

Premium Room, 2 Double Beds (View) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 2 Double Beds (View)

8.6 out of 10
Excellent
(92 reviews)
  • 310 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, City View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 2 Double Beds, Non Smoking, City View

9.2 out of 10
Wonderful
(41 reviews)
  • 310 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, City View

9.0 out of 10
Wonderful
(42 reviews)
  • 310 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, City View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Traditional Room, 1 King Bed, City View

9.0 out of 10
Wonderful
(358 reviews)
  • 310 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, City View, Corner (Corner)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Traditional Room, 1 King Bed, City View, Corner (Corner)

9.6 out of 10
Exceptional
(10 reviews)
  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, City View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Traditional Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(454 reviews)
  • 310 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 440 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, River View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 Bedroom, River View

10.0 out of 10
Exceptional
(2 reviews)
  • 750 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Room, 1 King Bed, Corner

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Grand Room, 1 King Bed, Corner

9.0 out of 10
Wonderful
(4 reviews)
  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed (View)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Junior Suite, 1 King Bed with Sofa bed (View)

9.4 out of 10
Exceptional
(9 reviews)
  • 440 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Grand Room, 2 Queen Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Grand Room, 2 Queen Beds

8.4 out of 10
Very good
(117 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Grand Room, 1 King Bed

9.2 out of 10
Wonderful
(22 reviews)
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (View)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 1 King Bed (View)

9.2 out of 10
Wonderful
(41 reviews)
  • 310 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Corner (View)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 1 King Bed, Corner (View)

8.8 out of 10
Excellent
(6 reviews)
  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Grand Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, Non Smoking (View)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 1 King Bed, Non Smoking (View)

  • 310 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Grand Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

9.0 out of 10
Wonderful
(2 reviews)
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Traditional Room, 1 King Bed, City View (Mobility/Hearing Accessible, Tub)

9.2 out of 10
Wonderful
(7 reviews)
  • 310 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Traditional Room, 1 King Bed, City View (Mobility/Hearing Access, Roll-in Shwr)

8.8 out of 10
Excellent
(9 reviews)
  • 310 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Grand Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Grand Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking (View)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 1 King Bed, Non Smoking (View)

9.0 out of 10
Wonderful
(2 reviews)
  • 310 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Grand Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 400 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

The Westin New York at Times Square

4.5-star hotel in Manhattan
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, 24-hour room service, and a business center are onsite. Housekeeping is available on request.
The Westin New York at Times Square offers 873 accommodations with iPod docking stations and safes. Televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4.5-star property offers access to a business center and 27 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 27756 square feet (2579 square meters) include conference space. This luxury hotel also offers a 24-hour fitness center, a library, and gift shops/newsstands. Guests can use the health club at a partner property. Parking is available onsite for a surcharge.

The Westin New York at Times Square is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and 11:30 AM.
Foundry Bar - This bar specializes in American cuisine and serves dinner only.
Foundry Kitchen - This buffet restaurant specializes in American cuisine and serves breakfast only. Open daily.
Late night fare is available from 24-hour room service.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 16.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 65 per day)
  • Valet parking on site (USD 95 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; USD 29 to 36 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Foundry Bar
  • Foundry Kitchen

Things to do

  • 24-hour gym
  • Library
  • Shopping
  • TV in common areas

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 27 meeting rooms
  • 27,756 square feet of conference space
  • Business center
  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 45 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 40 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 35.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per stay
  • Destination fee: USD 45.90 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 29 to 36 per person
  • Fee for in-room wireless internet: USD 16.95 per day (rates may vary)
  • Self parking fee: USD 65 per day
  • Valet parking fee: USD 95 per day
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

New York Times Square Westin
Westin Hotel New York Times Square
Westin New York Times Square
Westin New York Times Square Hotel
Westin Hotel New York
Westin Times Square
The Westin New York At Times Square Hotel New York City
Westin New York City
New York City Westin
Westin Hotel
The Westin New York At Times Square Hotel City
Westin New York at Times Square
The Westin New York at Times Square Hotel
The Westin New York at Times Square New York
The Westin New York at Times Square Hotel New York

The Westin New York at Times Square Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 3060 out of 4834 reviews
Rating 8 - Good. 1053 out of 4834 reviews
Rating 6 - Okay. 415 out of 4834 reviews
Rating 4 - Poor. 158 out of 4834 reviews
Rating 2 - Terrible. 148 out of 4834 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tabitha Renae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Shane, Bend

Liked: Cleanliness, property conditions & facilities
Perfect mid-town location. Times Square is always busy but the proximity to Broadway is perfect. If yo are in NYC to see shows tho is perfect
Stayed 3 nights in Mar 2025

10/10 Excellent

Heather O

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location. The staff was great! I was upset at first about the destination fee. But you get so much for it! Turned out to be worth it!
Stayed 4 nights in Mar 2025

10/10 Excellent

Carlos, Ocoee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love the hotel but they can do better on coffee

We were met by Kenneth at the front desk who was so kind and helpful and although we checked in a little early, our room was ready almost immediately and Randy brought our bags right to our room. The room was clean, the beds were comfortable, and it was quiet so we were able to get some good sleep. The provided signature Westin body products were a really nice touch as always. Water pressure could be better in the showers, but can be overlooked given how tall the actual building is. My ONLY recommendation is that there be a quick (make it yourself) coffee station outside of the restaurant in the lobby somewhere even if you have to pay for it because it gets quite busy inside of the restaurant and we had to wait so long just to get some morning coffee. The restaurant price was 15 dollars for two plain coffees but even worse was the price to have 2-12 oz cups of black coffee delivered to our room which came to 40 dollars (without tip). That's insane, esp if there are no other options. The free coffee in the room is not even a brand I recognize. Overall, we had a blast anyway and I'd absolutely stay here again but the coffee situation needs improvement.
Stayed 2 nights in Mar 2025

8/10 Good

Kimberley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about the property except the people at the check-in . The bell men, bar staff were amazing but everyone I encountered at the check-in desk was rude.
Stayed 2 nights in Mar 2025

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Denise

Stayed 2 nights in Feb 2025

10/10 Excellent

Emily, Luquillo

Traveled with group
Liked: Amenities
Great services
Stayed 2 nights in Mar 2025

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent ,very clean and friendly staff
Stayed 3 nights in Mar 2025

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot say enough about the staff. Everyone I encountered from maintenance, housekeeping, concierge, and the reception staff were helpful, friendly, and exceedingly professional. The location is conveniently located when in town to enjoy all that midtown Manhattan has to offer and it’s proximity to the west side made leaving the city stress-free.
Stayed 1 night in Mar 2025

10/10 Excellent

arlether

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Ivette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Feb 2025

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities
Here’s a revised version of your review with improved clarity, flow, and professionalism while maintaining your original tone: ⸻ Overall, my experience at the hotel was good. I appreciated the early check-in, as well as the cleanliness, room service, and convenient location. However, two incidents left me disappointed. First, I had called ahead and was assured that I could temporarily park my car by the curb while checking in before moving it to a designated spot. However, after completing check-in, I returned to find the valet giving me a stern look and telling me I shouldn’t have parked there for so long. I found this frustrating—check-in time isn’t within my control, and I couldn’t help but wonder if his reaction was because I didn’t use the valet service. Second, after checking out, I stored my luggage with the hotel for an extended period. I tipped the staff member who took my luggage, but when I returned later to retrieve it, a different staff member insisted on a tip, saying he hadn’t received one. I found it uncomfortable and unprofessional to be directly asked for a tip in that manner. While my stay was generally pleasant, these interactions left a negative impression that the hotel should address.
Stayed 2 nights in Mar 2025

10/10 Excellent

Reymar Muina

Traveled with family
Liked: Amenities, property conditions & facilities
Muy tranquilo y sin ruido el room,el shower muy bien y limpio,housekeeper muy agradable y atentos,en general muy bueno todo.muchas Gracias .
Stayed 3 nights in Mar 2025

10/10 Excellent

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.I would recommend staying here
Stayed 3 nights in Mar 2025

8/10 Good

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
I was disappointed that there was no refrigerator or microwave available in the room. There was no where to store our food or reheat it. Its disappointing because there is so many good restaurants in Time Square. Food went to waste.
Stayed 1 night in Mar 2025

10/10 Excellent

Catherine Anne

Stayed 3 nights in Mar 2025

4/10 Poor

Sebastien

Traveled with family and small children, Traveled with family
Disliked: Cleanliness
Well located but old and not very clean. Expected better from Westin
Stayed 3 nights in Mar 2025

10/10 Excellent

Andrew

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are spacious and clean, especially for midtown Manhattan. The best attribute of this property is the "perks" you receive for your resort fee. The $40 at the restaurant and the free boat tickets were great unexpected treats.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lucy

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a great experience when we stay here. Convenient and the staff is super friendly. George was amazing!
Stayed 2 nights in Mar 2025

8/10 Good

Edward

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Walls were paper thin. You could hear concersat ions in the next room and the ding of the elevator. The toilet needed to be flushed a few times to clear out the waste. Not crazy about the resort fees either.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

william

Stayed 1 night in Mar 2025