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voco The Franklin New York by IHG

3.5 star property

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Photo gallery for voco The Franklin New York by IHG

Exterior
Exterior
Exterior
Premium bedding, pillowtop beds, in-room safe, individually decorated
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Pet friendly
  • Air conditioning
  • Free WiFi

Explore the area

Map
164 E 87th St, New York, NY, 10128
  • Central Park
    ‪8 min walk‬
  • Metropolitan Museum of Art
    ‪10 min walk‬
  • Mount Sinai Hospital
    ‪13 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪26 min drive‬

Room options

View all photos for Room, 1 Double Bed, Accessible (Cosy, Mobility, Accessible Tub)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 1 Double Bed, Accessible (Cosy, Mobility, Accessible Tub)

  • 130 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Queen Bed, Accessible (Cosy, Communications)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 1 Queen Bed, Accessible (Cosy, Communications)

  • 130 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed, Accessible (Communications)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Premium Room, 1 King Bed, Accessible (Communications)

  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room

  • 130 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, 2 Double Beds

  • 220 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed (Cosy)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 1 Queen Bed (Cosy)

  • 130 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed

Premium bedding, pillowtop beds, in-room safe, individually decorated

Premium Room, 1 Queen Bed

  • 150 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, individually decorated

Premium Room, 1 King Bed

  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed (Cosy)

Premium bedding, pillowtop beds, in-room safe, individually decorated

Room, 1 Double Bed (Cosy)

  • 130 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible (Mobility, Roll-In Shower)

Standard Room, 1 Double Bed, Accessible (Mobility, Roll-In Shower) | Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, 1 Double Bed, Accessible (Mobility, Roll-In Shower)

  • 150 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

voco The Franklin New York by IHG

Hotel in Manhattan
A coffee shop/cafe, self parking, and coffee/tea in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, a 24-hour front desk, and express check-out are onsite.
Voco The Franklin New York by IHG offers 49 accommodations with safes and complimentary bottled water. Each accommodation is individually decorated. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The hotel offers a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. This boutique hotel also offers multilingual staff, coffee/tea in a common area, and concierge services. Onsite parking is available (surcharge). A total renovation of this property was completed in October 2020.

Voco The Franklin New York by IHG is a smoke-free property.

Coffee Shop - Onsite coffee shop.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 45 per day)
  • Secured self parking on site (USD 45 per day)

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Coffee Shop

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 9 floors
  • Renovated entire property - October 2020
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch TV with premium cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 67 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 11.48 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Secured self parking fee: USD 45 per day
  • Nearby parking fee: USD 45 per day(10 ft away; open 24 hours)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Franklin Hotel
Franklin Hotel New York
Franklin New York
Hotel Franklin

voco The Franklin New York by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 529 out of 749 reviews
Rating 8 - Good. 161 out of 749 reviews
Rating 6 - Okay. 32 out of 749 reviews
Rating 4 - Poor. 13 out of 749 reviews
Rating 2 - Terrible. 14 out of 749 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Eric

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The staff is fantastic

I’m conflicted to leave a review. On one hand, I want to give words of praise, as they are due; on the other hand, I would like to keep this place a secret so that there’s availability the next time I visit the city.
Stayed 1 night in Feb 2025

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Anthony

Stayed 2 nights in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome staff. Wonderful building. Ideal location. Excellent service.
Stayed 2 nights in Feb 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay in NYC

Clean room and friendly helpful staff.
Stayed 4 nights in Feb 2025

8/10 Good

Jennifer

Stayed 2 nights in Feb 2025

10/10 Excellent

Thessaly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Julian

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Kathryn, New York

Stayed 1 night in Jan 2025

10/10 Excellent

Lora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here before, but it was for convenience of family reasons n the area
Stayed 2 nights in Jan 2025

8/10 Good

Jenny

Liked: Cleanliness, staff & service

Great Service, Small Room

The good; the staff here were amazingly helpful and friendly. The room was quiet, and the beds were fine. The location worked for our plans. Downside was the size of the room, which was laid out like a bento box and not much bigger. The shared bedside table was the size of a dinner plate. Just really cramped and small - but clean. We were just there for a single night; any longer and we'd have moved.
Stayed 1 night in Feb 2025

6/10 Okay

yaroslav

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent small hotel in a great part of town.

A quick 24 hrs in NY and needed something conveniently placed and not too expensive. The room was small but with comfortable bed, coffee machine, TV, Wifi and aircon. The bathroom was well stocked with lots of towels, clean and with an excellent show. For a flying visit it was just perfect. The staff were very friendly and accommodating.
Stayed 1 night in Jan 2025

10/10 Excellent

Edith

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was fantastic. So friendly and remembered me every time I came through the doors.
Stayed 2 nights in Jan 2025

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Near the Met and Central Park
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Monika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and cozy. The stuff is amazing and very helpful ❤️ Definitely will stay here again!
Stayed 1 night in Jan 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly and comfortable, easy experience.

Just what I needed for a solo trip- friendly and comfortable. Nice service and great location.
Stayed 3 nights in Jan 2025

8/10 Good

LYNN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great but VERY small

The hotel is really lovely and the people were so helpful and kind. However - I don't mind a small space but the room was ridiculously small. My husband and I are smaller people and could not imagine anyone larger being able to function in that size space. The attention to ecotourism was fantastic! VERY clean which is my top priority. And short walks to all we wanted to do so location was great.
Stayed 2 nights in Jan 2025

6/10 Okay

William J, Houston

Liked: Staff & service
Small little details; they did not clean the shower and the bed was very soft. Coffee was very nice the first nights for the next morning; but the last night they forgot all about it!
Stayed 4 nights in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very nice and clean hotel. Staff was friendly. I needed it for a night for an unexpected stay over and it was a nice place that was reasonably priced.
Stayed 1 night in Jan 2025