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Sheraton New York Times Square Hotel

4.0 star property

Choose dates to view prices

Photo gallery for Sheraton New York Times Square Hotel

Exterior
55-inch flat-screen TV with cable channels, TV, pay movies
Meeting facility
Bar (on property)
Premier Room, 2 Double Beds, Non Smoking, City View | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Pet friendly

Explore the area

Map
811 7th Ave, New York, NY, 10019
  • Broadway
    ‪1 min walk‬
  • Times Square
    ‪5 min walk‬
  • Rockefeller Center
    ‪8 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪13 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

7.4 out of 10
Good
(8 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 Queen Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Traditional Room, 1 Queen Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 Queen Bed

Traditional Room, 1 Queen Bed | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Traditional Room, 1 Queen Bed

8.0 out of 10
Very good
(143 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Traditional Room, 1 King Bed

8.2 out of 10
Very good
(85 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Superior Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds

7.6 out of 10
Good
(279 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Superior Room, 1 King Bed

7.4 out of 10
Good
(23 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

1 bedroom, premium bedding, pillowtop beds, in-room safe

Superior Room, 2 Double Beds

7.4 out of 10
Good
(116 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed, Non Smoking, City View

Premier Room, 1 King Bed, Non Smoking, City View | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Premier Room, 1 King Bed, Non Smoking, City View

8.4 out of 10
Very good
(29 reviews)
  • 250 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds, Non Smoking, City View

Premier Room, 2 Double Beds, Non Smoking, City View | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Premier Room, 2 Double Beds, Non Smoking, City View

7.8 out of 10
Good
(21 reviews)
  • 250 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

City view

Room, 1 King Bed

  • 250 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

7.0 out of 10
Good
(16 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

  • 250 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Executive Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • 500 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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The price is $461 total
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About this property

Sheraton New York Times Square Hotel

Hotel in Manhattan
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a conference center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Sheraton New York Times Square Hotel offers 1780 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities consist of a business center and 33 meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 36000 square feet (3344 square meters) include a conference center. This business-friendly hotel also offers a 24-hour fitness center, multilingual staff, and gift shops/newsstands. Parking is available onsite for a surcharge.

Sheraton New York Times Square Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:30 AM.
Hudson Market - This café specializes in American cuisine and serves breakfast only.
Library Bar - This café specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 19.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 75 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; USD 35 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Hudson Market
  • Library Bar

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 33 meeting rooms
  • Business center
  • Conference center (36,000 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Raised toilet seat
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1,962 buildings
  • 50 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 150
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from January 24 2025 to June 30 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Front desk
  • Lobby
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 40.16 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 35 to 40 per person
  • Fee for in-room wireless internet: USD 19.95 per day (rates may vary)
  • Self parking fee: USD 75 per day
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 150 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 62 mi (100 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sheraton New York Times Square
New York Times Square Sheraton
Sheraton New York City
Sheraton Hotel New York Times Square
Sheraton New York Times Square
Sheraton New York Times Square Hotel
New York City Sheraton
Sheraton Hotel New York
Sheraton New York Times Square
Sheraton New York Hotel & Towers
Sheraton New York Hotel And Towers
Sheraton New York Towers
Sheraton New York Times Square Hotel Hotel
Sheraton New York Times Square Hotel New York
Sheraton New York Times Square Hotel Hotel New York

Sheraton New York Times Square Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 1445 out of 3758 reviews
Rating 8 - Good. 954 out of 3758 reviews
Rating 6 - Okay. 659 out of 3758 reviews
Rating 4 - Poor. 338 out of 3758 reviews
Rating 2 - Terrible. 362 out of 3758 reviews

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

JAEEUN

Stayed 2 nights in Mar 2025

4/10 Poor

Julie

Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Tamika

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Nice hotel

Overall nice hotel. Service and staff was excellent. Cleanliness was good. Only negative was water around our feet in the shower. I was too tired to complain from all the walking. Besides I only stayed on night.
Stayed 1 night in Mar 2025

10/10 Excellent

Matt

Stayed 2 nights in Mar 2025

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall, this stay was good. The lobby is under construction, so that’s pretty inconvenient. There’s not enough restaurants and the lines are too long.
Stayed 2 nights in Mar 2025

6/10 Okay

Felicia

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel staff were great. Location was good. The restaurant was pointless, it was never open . The room was pretty small and needed some repair. The elevator (H4) when the door open the floor of the elevator moves up and down a couple of inches and I have I have bad knees so it was scary to get on or off at times. The bed was really comfortable but it was so high I had a really hard time getting in or out of bed
Stayed 3 nights in Mar 2025

10/10 Excellent

Wimm

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it here really nice and clean
Stayed 1 night in Mar 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Jason Kayo

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I was unaware the property was under construction. Had I known that I may have booked at another nearby hotel.
Stayed 4 nights in Mar 2025

6/10 Okay

Denise

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Did not like the lobby being closed and the amount of functions and people there while under construction.
Stayed 2 nights in Mar 2025

6/10 Okay

Petra

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
The room was clean, but in need of upgrade. Staff was, for the most part, inattentive and at times even rude. Many seemed unhappy to be there. This might be just a boring job for them, however they are in the bossiness of hospitality… I recommend some training on being a bit more Hospitable, friendly and welcoming.
Stayed 2 nights in Mar 2025

8/10 Good

Jeffrey

Stayed 3 nights in Mar 2025

6/10 Okay

Nonna

Stayed 1 night in Mar 2025

6/10 Okay

Mayra

Traveled with family
Liked: Room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

Dominick

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator take too long to many people waiting to go up at the same time
Stayed 2 nights in Mar 2025

10/10 Excellent

Marc

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great all around. Even through renovation all was easy.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rolando

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

2/10 Terrible

Nicola Alessandro

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noise and dirty
Stayed 2 nights in Mar 2025

8/10 Good

Annette

Stayed 1 night in Mar 2025

10/10 Excellent

Eleni

Stayed 1 night in Mar 2025

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

MONIQUE N

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was top knotch the experience was better than expected
Stayed 2 nights in Mar 2025

10/10 Excellent

Luis

Liked: Cleanliness, amenities
Great
Stayed 2 nights in Mar 2025

6/10 Okay

Abigail

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The room was filthy. Other than that, it was a mediocre experience. Lovely people working in all areas which is a major plus!
Stayed 3 nights in Mar 2025

8/10 Good

Carlos L

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025