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Pestana CR7 Times Square

4.0 star property

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Photo gallery for Pestana CR7 Times Square

View from room
Reception
1 bedroom, minibar, in-room safe, blackout drapes
Exterior
1 bedroom, minibar, in-room safe, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Business services

Explore the area

Map
338 West 39th Street, New York, NY, 10018
  • Madison Square Garden
    ‪6 min walk‬
  • Times Square
    ‪6 min walk‬
  • Broadway
    ‪8 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

View all photos for Comfort Double Room, 2 Double Beds (ADA)

Comfort Double Room, 2 Double Beds (ADA) | 1 bedroom, minibar, in-room safe, blackout drapes

Comfort Double Room, 2 Double Beds (ADA)

  • Sleeps 2
  • 2 Double Beds

View all photos for Junior Suite with Balcony and View

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite with Balcony and View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room, 2 Double Beds (ADA)

1 bedroom, minibar, in-room safe, blackout drapes

Comfort Double Room, 2 Double Beds (ADA)

9.0 out of 10
Wonderful
(2 reviews)
  • 225 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Double Room, 2 Double Beds

1 bedroom, minibar, in-room safe, blackout drapes

Comfort Double Room, 2 Double Beds

8.6 out of 10
Excellent
(29 reviews)
  • 225 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, minibar, in-room safe, blackout drapes

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (ADA)

1 bedroom, minibar, in-room safe, blackout drapes

Deluxe Room, 1 King Bed (ADA)

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds (ADA)

1 bedroom, minibar, in-room safe, blackout drapes

Superior Double Room, 2 Double Beds (ADA)

  • 229 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Room (Street View)

1 bedroom, minibar, in-room safe, blackout drapes

Comfort Room (Street View)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room, 2 Double Beds

1 bedroom, minibar, in-room safe, blackout drapes

Comfort Double Room, 2 Double Beds

  • Sleeps 2
  • 2 Double Beds

View all photos for Comfort Room (ADA - Street View)

1 bedroom, minibar, in-room safe, blackout drapes

Comfort Room (ADA - Street View)

  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room (ADA)

1 bedroom, minibar, in-room safe, blackout drapes

Comfort Room (ADA)

7.0 out of 10
Good
(2 reviews)
  • 184 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite ADA with Balcony and View

1 bedroom, minibar, in-room safe, blackout drapes

Junior Suite ADA with Balcony and View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (ADA - High Floor Room)

1 bedroom, minibar, in-room safe, blackout drapes

Superior Room, 1 King Bed (ADA - High Floor Room)

  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds (ADA)

1 bedroom, minibar, in-room safe, blackout drapes

Superior Double Room, 2 Double Beds (ADA)

  • Sleeps 2
  • 2 Double Beds

View all photos for Comfort Room

Comfort Room | 1 bedroom, minibar, in-room safe, blackout drapes

Comfort Room

8.8 out of 10
Excellent
(47 reviews)
  • 184 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room, 2 Double Beds

1 bedroom, minibar, in-room safe, blackout drapes

Superior Double Room, 2 Double Beds

  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (High Floor Room)

1 bedroom, minibar, in-room safe, blackout drapes

Superior Room, 1 King Bed (High Floor Room)

9.2 out of 10
Wonderful
(19 reviews)
  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds

1 bedroom, minibar, in-room safe, blackout drapes

Superior Double Room, 2 Double Beds

8.8 out of 10
Excellent
(8 reviews)
  • 229 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Pestana CR7 Times Square

4-star hotel in Manhattan
Along with a fitness center, this smoke-free hotel has a business center and concierge services. Additionally, a 24-hour front desk, a front-desk safe, and a banquet hall are onsite.
Pestana CR7 Times Square offers 177 air-conditioned accommodations with minibars and espresso makers. LCD televisions are featured in guestrooms.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include safes and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
A business center is on site at this 4-star property. This New York hotel also offers a fitness center, concierge services, and a front-desk safe. A total renovation of this property was completed in 2021.

Pestana CR7 Times Square is a smoke-free property.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Offsite parking within 0.2 miles (USD 60 per day)

Things to do

  • Gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator (39 inch wide door)
  • Grab bar in shower (39 inches high)
  • Hand-held showerhead
  • Handrails in stairways (39 inches high)
  • Height-adjustable showerhead
  • Portable shower seat
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)

More

  • Banquet hall
  • Renovated entire property - 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
This property's breakage deposit is refundable via a credit card within 7 days after check-out, pending a room inspection.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 400 per stay
  • Resort fee: USD 28.69 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • In-room bottled water
  • In-room coffee
  • Internet access
  • Nearby fitness center access

We have included all charges provided to us by the property.

Optional extras

  • Offsite parking fee: USD 60 per day (0.2 mi away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Pestana CR7 Times Square Hotel
Pestana CR7 Times Square New York
Pestana CR7 Times Square Hotel New York

Pestana CR7 Times Square Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 667 out of 1006 reviews
Rating 8 - Good. 209 out of 1006 reviews
Rating 6 - Okay. 76 out of 1006 reviews
Rating 4 - Poor. 29 out of 1006 reviews
Rating 2 - Terrible. 25 out of 1006 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Haseeb

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally locared with easy walks to many dining and attraction options.
Stayed 6 nights in Mar 2025

10/10 Excellent

Lan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and morden
Stayed 6 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service, it was clean and comfortable. A great location and secure. I'll stay there again in the future.
Stayed 2 nights in Mar 2025

10/10 Excellent

Niaja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Walk don’t run but … BOOK!

We stay for 2 days in the Junior Suite and it was such a pleasant stay!!the hospitality, the cleanliness the security. I would for sure recommend and come back and stay myself ! A true 10/10
Stayed 2 nights in Apr 2025

10/10 Excellent

Matthew

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and very clean/comfortable.

Nicely decorated lobby, quiet and very clean. Comfortable beds, great location and front desk staff were friendly and helpful. Great one night stay, saw a concert at the Garden. I would stay again when back in the city.
Stayed 1 night in Apr 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Proximity
Stayed 3 nights in Mar 2025

6/10 Okay

Katherine

Doesn’t deserve the high ratings

I chose the hotel because it had such high ratings. It is an ok hotel but one of the worst I have stayed at in midtown and I don’t get the high ratings. The staff were not friendly and made me tell them my birthdate, which made me uncomfortable because why do they need that? The housekeeper didn’t come until 4 PM, by which time I was dressing for dinner so it was inconvenient. There is a coffeemaker in the room but you can’t use it because of poor design- there isn’t enough head space to lift the lid to insert the pod and the cord isn’t long enough to pull it out beyond the cabinet. The thing you have to hold your room are up to to get the elevator to work was wonky and didn’t work half the time. Overall a poorly designed and run hotel. The only positive thing I can say is it is a convenient location. But there are so many better hotels nearby, that I won’t stay here again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Abdulla

Stayed 4 nights in Dec 2024

10/10 Excellent

Christina Lauren

Stayed 1 night in Mar 2025

10/10 Excellent

Nicolas

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Suthida

Stayed 6 nights in Mar 2025

10/10 Excellent

Tricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were super friendly and made us feel welcome! If we come back to New York we will for sure stay here again.
Stayed 3 nights in Mar 2025

10/10 Excellent

Nancy

Stayed 1 night in Mar 2025

10/10 Excellent

Aveareya

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Jeannette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional, courteous staff!
Stayed 1 night in Feb 2025

6/10 Okay

Samuel

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 4 nights in Dec 2024

6/10 Okay

Emily

Traveled with family

Not staying there next time!

It was okay, but the room was REALLY small, housekeeping didn’t come one day and you have to pay a “resort fee” even though it’s not a resort or have a spa (or any amenities for that matter).
Stayed 4 nights in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
This property is great if you want a clean, trendy place to stay just a couple of blocks from Times Square.
Stayed 4 nights in Mar 2025

10/10 Excellent

Marc

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly. We had to wait for about 20 minutes after check-in time for our room to be prepared, they upgraded our room to include minibar items. Very nice.
Stayed 1 night in Mar 2025

6/10 Okay

Shevon

Property was very clean room was very clean as well, it was very noisy, door next door kept slamming not sure why it couldn’t be quietly closed.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel in excellent location.

Staff was always friendly and helpful. Great NYC location!
Stayed 2 nights in Mar 2025

8/10 Good

Neida

Stayed 1 night in Mar 2025

8/10 Good

Hok Chi, Markham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 5 nights in Mar 2025