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M Social Hotel New York Times Square

4.0 star property

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Photo gallery for M Social Hotel New York Times Square

Breakfast, lunch, dinner served; American cuisine
Lobby
Lobby
Terrace/patio
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
$180
includes taxes & fees
Jan 19 - Jan 20

Explore the area

View in a map
226 W 52nd St, New York, NY, 10019
  • Place, Broadway
    ‪2 min walk‬
  • Place, Broadway Theatre
    ‪2 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed, City View (Social)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, City View (Social)

8.8 out of 10
Excellent
(267 reviews)
  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View (Social)

Room, 2 Double Beds, City View (Social) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Room, 2 Double Beds, City View (Social)

8.8 out of 10
Excellent
(301 reviews)
  • 280 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Hudson River View)

Superior Room, 1 King Bed (Hudson River View) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed (Hudson River View)

8.8 out of 10
Excellent
(148 reviews)
  • 280 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds (Hudson River View)

View from room

Superior Room, 2 Double Beds (Hudson River View)

8.6 out of 10
Excellent
(39 reviews)
  • 280 sq ft
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Social Deluxe Times Square King -Ball Drop View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Social Deluxe Times Square King -Ball Drop View

8.6 out of 10
Excellent
(39 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Times Square)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Double Beds (Times Square)

8.6 out of 10
Excellent
(64 reviews)
  • 280 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Social Premier Times Square King -Ball Drop View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Social Premier Times Square King -Ball Drop View

9.2 out of 10
Wonderful
(26 reviews)
  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds (Times Square)

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Premier Room, 2 Double Beds (Times Square)

8.4 out of 10
Very good
(45 reviews)
  • 280 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Family Room

  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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About this property

M Social Hotel New York Times Square

4-star hotel in Manhattan
A restaurant, a 24-hour health club, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite. Change of towels is available on request.
M Social Hotel New York Times Square offers 480 accommodations with safes and hair dryers. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 900 square feet (84 square meters) include conference space. This business-friendly hotel also offers a 24-hour health club, a rooftop terrace, and an arcade/game room.

M Social Hotel New York Times Square is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Beast & Butterflies - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 55 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 43.35 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Beast & Butterflies

Things to do

  • 24-hour health club
  • Arcade/game room
  • Bicycle rentals
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 900 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 33 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 45.90 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 43.35 per person
  • Nearby parking fee: USD 55 per day
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property has a strict no-smoking policy. Violators will be subject to a fine of USD 500.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

New York Times Square Novotel
Novotel New York Times Square Hotel
Novotel Hotel
Novotel Hotel New York Times Square
Novotel New York Times Square
Accor New York City
New York City Novotel
Novotel Hotel New York
Novotel New York City
Novotel New York Times Square Hotel New York City
Novotel Times Square
Novotel Times Square Hotel
Novotel New York Times Square
M Social Times Square New York
M Social Hotel Times Square New York Hotel
M Social Hotel Times Square New York New York
M Social Hotel Times Square New York Hotel New York

M Social Hotel New York Times Square Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2213 out of 3576 reviews
Rating 8 - Good. 823 out of 3576 reviews
Rating 6 - Okay. 313 out of 3576 reviews
Rating 4 - Poor. 115 out of 3576 reviews
Rating 2 - Terrible. 112 out of 3576 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Christine Marie

Stayed 5 nights in Sep 2025

6/10 Okay

Ranim Atassi

Stayed 3 nights in Sep 2025

10/10 Excellent

Kyle

Stayed 3 nights in Oct 2025

10/10 Excellent

Alexandra

Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location and lobby of all the hotels I use in NYC
Stayed 1 night in Sep 2025

10/10 Excellent

Sheralee

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Lobby is nice and the balcony is the best!
Stayed 4 nights in Sep 2025

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Be aware that the rooftop deck and restaurant is not on the roof, it’s on the lobby level.
Stayed 3 nights in Sep 2025

10/10 Excellent

Darren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and hotel
Stayed 10 nights in Jul 2025

6/10 Okay

Alexander, Plantation

Traveled with partner
Liked: Cleanliness, staff & service
Found hotel setting inconvenient! Hotel has two different sets of elevators that are always full, one for the lobby and then another for the actual rooms. The bed was extremely low and not in good condition. The pillows were not comfortable either. I did not enjoy my stay personally. We did have a great view from the city though!
Stayed 1 night in Sep 2025

6/10 Okay

Phyllis, Iselin

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was served cold. The price did not meet the quality of the hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Stayed 4 nights in Sep 2025

10/10 Excellent

Mauricio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and rooftop!
Stayed 6 nights in Jun 2025

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and convenient for Broadway shows!
Stayed 3 nights in Sep 2025

10/10 Excellent

Vaidehi

Stayed 1 night in Sep 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a favorite. Good location. Friendly, helpful staff!
Stayed 3 nights in Sep 2025

8/10 Good

Judy

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2025

6/10 Okay

Brynn

Traveled with partner
This property was not as clean as I would have expected. The elevators were painfully slow. Getting coffee in the morning required a multi step interrogation from staff.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ruth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Antonio

Stayed 1 night in Sep 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were superb... front desk Ian, Alvin and John were so helpful. Dining team with Carlos leading the charge was superb. Front door support was perfect. Thanks all
Stayed 3 nights in Sep 2025

8/10 Good

Kathy, Baton Rouge

Stayed 5 nights in Sep 2025

8/10 Good

Dafna

Business traveler
Liked: Staff & service
The staff at check in was very friendly. The hotel was fair by usual standards, good by NYC hotel standards. The location is very convenient if you are taking meetings in Midtown or if you're looking to hit tourist hotspots. Centrally located to a number of NYC tourist zones.
Stayed 3 nights in Sep 2025

10/10 Excellent

Akash

Stayed 1 night in Sep 2025

6/10 Okay

Sharron

Stayed 2 nights in Aug 2025

10/10 Excellent

Vivian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location in Midtown Manhattan! Our room had incredible views of Times Square. The hotel’s daily breakfast buffet was great, and it offered nice views of Times Square. We’ll be back!
Stayed 2 nights in Sep 2025