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Hyatt Place New York City/Times Square

4.0 star property

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Photo gallery for Hyatt Place New York City/Times Square

Restaurant
Creator video
Lobby
Hypo-allergenic bedding, in-room safe, individually furnished, desk
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping
$164
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
350 West 39th St, New York, NY, 10018
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Broadway
    ‪8 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪24 min drive‬

Room options

View all photos for Room, 2 Double Beds, City View

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 2 Double Beds, City View

7.8 out of 10
Good
(8 reviews)
  • 210 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed, City View

7.4 out of 10
Good
(8 reviews)
  • 250 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, City View

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed with Sofa bed, City View

8.6 out of 10
Excellent
(37 reviews)
  • 210 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Shower)

Shower, designer toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Shower)

8.0 out of 10
Very good
(14 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed, Accessible (Shower)

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 2 Double Beds

8.0 out of 10
Very good
(40 reviews)
  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room (2 Double Beds with Sofa bed)

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room (2 Double Beds with Sofa bed)

7.0 out of 10
Good
(26 reviews)
  • 250 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (High Floor)

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 2 Double Beds (High Floor)

7.6 out of 10
Good
(27 reviews)
  • 210 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed (High Floor)

7.2 out of 10
Good
(15 reviews)
  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room (2 Double Bed with Sofabed, High Floor)

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room (2 Double Bed with Sofabed, High Floor)

7.6 out of 10
Good
(22 reviews)
  • 210 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed with Sofa bed (High Floor)

7.8 out of 10
Good
(52 reviews)
  • 210 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(122 reviews)
  • 210 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed

8.4 out of 10
Very good
(156 reviews)
  • 210 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

Hypo-allergenic bedding, in-room safe, individually furnished, desk

Room, 1 King Bed with Sofa bed (Specialty)

8.4 out of 10
Very good
(6 reviews)
  • 300 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hyatt Place New York City/Times Square

4-star hotel in Manhattan
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
Hyatt Place New York City/Times Square offers 520 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 4-star property consist of a 24-hour business center, 2 meeting rooms, and coworking spaces. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff.

Hyatt Place New York City/Times Square is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 10:30 AM.
Hyatt Place New York City/Times Square has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 0.5 miles (USD 60 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • 24-hour business center
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 26 floors
  • Banquet hall
  • Built in 2019
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in fee: USD 114.75
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 60 per day (2625 ft away)
  • Pet fee: USD 100 per pet, per week
  • Service animals are exempt from fees
  • Early check-in fee: USD 114.75 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hyatt York City Times Square
Hyatt Place New York City/Time Square
Hyatt Place New York City/Times Square Hotel
Hyatt Place New York City/Times Square New York
Hyatt Place New York City/Times Square Hotel New York

Hyatt Place New York City/Times Square Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1611 out of 3232 reviews
Rating 8 - Good. 885 out of 3232 reviews
Rating 6 - Okay. 428 out of 3232 reviews
Rating 4 - Poor. 155 out of 3232 reviews
Rating 2 - Terrible. 153 out of 3232 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Eyerusalem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was great
Stayed 1 night in Aug 2025

10/10 Excellent

Aimee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very accommodating and helpful. Would definitely stay here if I’m in the area.
Stayed 1 night in Aug 2025

10/10 Excellent

Ronald

Stayed 2 nights in Aug 2025

10/10 Excellent

Flore-Nadine, Essex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing time
Stayed 2 nights in Aug 2025

8/10 Good

Jason

Business traveler
Liked: Cleanliness, staff & service, room comfort
Hotel room was clean but water pressure in shower was awful.
Stayed 1 night in Aug 2025

8/10 Good

Gina

Traveled with family
Liked: Cleanliness, staff & service
They cleaned the lobby all the time as the traffic came to and from
Stayed 2 nights in Aug 2025

8/10 Good

Celine

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and convenient
Stayed 1 night in Aug 2025

10/10 Excellent

Mayla

Traveled with group
Liked: Amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Aug 2025

10/10 Excellent

Ranjini

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

Eran Yosef

Liked: Amenities
Small rooms , elvators busy all time
Stayed 3 nights in Aug 2025

8/10 Good

lupita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room felt really small at times and it was super cold. The staff, the breakfast, the location was good.
Stayed 2 nights in Aug 2025

8/10 Good

Prescott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet area, not to far from time square. Very nice Hotel I’d visit again.
Stayed 7 nights in Aug 2025

10/10 Excellent

Tonya

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were professional and nice. The hotel is clean but rooms are very small. Not easy to move around with 2 people. Nice Breakfast setup.
Stayed 1 night in Aug 2025

6/10 Okay

Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities
While the staff was friendly and the place was. Lean, the rooms were small and warm.
Stayed 2 nights in Aug 2025

8/10 Good

NGUDIA

Liked: Cleanliness
Stayed 1 night in Aug 2025

4/10 Poor

Jeff

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff unfriendly, unhelpful, and unprofessional. Sewage smell in the lobby made me want to puke, and I asked security if that was the normal smell, and security didn't speak English. Paid over $300 per night, location too far west to be that expensive, lobby is nasty, accommodations barely passable. Had to call up to get the toilet fixed as soon as we got there. Disappointed in Hyatt for this place.
Stayed 1 night in Aug 2025

2/10 Terrible

Winshel

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Toilet leaking, toilet bowl not cleaned, floor dirty and not a place to stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Liu

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 3 nights in Jul 2025

8/10 Good

Debora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel I very well located but the rooms are tiny .it is the smallest Hyatt room I have ever stayed in .
Stayed 1 night in Jul 2025

10/10 Excellent

julissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice good customer service Rahim was nice as well as johnny
Stayed 1 night in Aug 2025

10/10 Excellent

vidhI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ntg
Stayed 1 night in Aug 2025

6/10 Okay

Kapil

Traveled with family
Liked: Cleanliness
Good hotel , near Times Square
Stayed 4 nights in Aug 2025

10/10 Excellent

lavonda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Special Thanks to the front desk staff (Johnny and Rahim). They were very helpful, knowledgable and pleasant.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rocky

Stayed 5 nights in Aug 2025

10/10 Excellent

Lisa

Stayed 1 night in Aug 2025