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Hampton Inn Madison Square Garden Area Hotel

3.0 star property

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Photo gallery for Hampton Inn Madison Square Garden Area Hotel

Exterior
Restaurant
Terrace/patio
Reception
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Pet friendly
  • Parking available
  • Housekeeping
  • 24/7 front desk
$232
includes taxes & fees
Oct 19 - Oct 20

Explore the area

View in a map
116 W 31 Street, New York, NY, 10001
  • Place, Madison Square Garden
    ‪5 min walk‬
  • Place, Empire State Building
    ‪6 min walk‬
  • Place, Times Square
    ‪13 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-in Shower)

8.0 out of 10
Very good
(11 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

7.8 out of 10
Good
(9 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Double Bed, Non Smoking

8.2 out of 10
Very good
(61 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Double Beds, Non Smoking (Drinks & Snacks)

Room, 2 Double Beds, Non Smoking (Drinks & Snacks) | Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Non Smoking (Drinks & Snacks)

8.4 out of 10
Very good
(36 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Drinks & Snacks)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking (Drinks & Snacks)

9.0 out of 10
Wonderful
(4 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Mobilty & Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower, Mobilty & Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(118 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(94 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Double Beds

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Exterior
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About this property

Hampton Inn Madison Square Garden Area Hotel

3-star hotel in Manhattan
A fitness center, a snack bar/deli, and valet parking are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and concierge services are onsite.
Hampton Inn Madison Square Garden Area Hotel offers 136 accommodations with DVD players and safes. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wired and wireless Internet access. This 3-star property offers access to a business center. This business-friendly hotel also offers a fitness center, a terrace, and a vending machine. Onsite parking is available (surcharge).

Hampton Inn Madison Square Garden Area Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 70 per night)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • DVD player
  • In-room crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (32 inch wide door)
  • Raised toilet seat (32 inches high)
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 19 floors
  • Built in 2005
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 70.00 per night
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Madison Square Garden Area
Hampton Inn Madison Square Garden Area Hotel
Hampton Inn Madison Square Garden Area Hotel New York
Hampton Inn Madison Square Garden Area Hotel New York
Hampton Inn Madison Square Garden Area New York
Hampton Inn Madison Square Garden Area
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Hotel Hampton Inn Madison Square Garden Area Hotel
Hampton Madison Square Area
Hampton Madison Square Area
Hampton Inn Madison Square Garden Area Hotel Hotel
Hampton Inn Madison Square Garden Area Hotel New York
Hampton Inn Madison Square Garden Area Hotel Hotel New York

Hampton Inn Madison Square Garden Area Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 604 out of 1409 reviews
Rating 8 - Good. 446 out of 1409 reviews
Rating 6 - Okay. 239 out of 1409 reviews
Rating 4 - Poor. 78 out of 1409 reviews
Rating 2 - Terrible. 42 out of 1409 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Kelly

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Easy to get to from train station. Check in took forever and they gave us keys to our room 35 minutes later. When we opened the door, there was someone else in the room. Outlets in room didn’t work. Room was never cleaned and we had no toilet paper. Breakfast not good and too crowded. Food was cold. Manager seemed like he didn’t really care but the desk staff was nice. Wouldn’t recommend if you are looking for a nice place to stay.
Stayed 3 nights in Jul 2025

6/10 Okay

dan

Traveled with family
Good location. Needs updating.
Stayed 4 nights in Jul 2025

10/10 Excellent

Eleanor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located for Penn Station and therefore other attractions in NYC.
Stayed 4 nights in Jul 2025

10/10 Excellent

Beth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our "go-to" choice for NYC

Our go-to NYC hotel for a comfortable stay in a reasonable price range. Perfect for every type of visit--work or pleasure!
Stayed 2 nights in Jun 2025

6/10 Okay

Lewanthi Oshani

Stayed 3 nights in Jul 2025

6/10 Okay

Raquel

Traveled with family

Convenient hotel

Convenient and centrally located. Staff were lovely and breakfast was good.
Stayed 2 nights in Jul 2025

8/10 Good

John

Disliked: Property conditions & facilities
Stayed 4 nights in Jul 2025

8/10 Good

George

Traveled with family
Liked: Staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Caroline, Ballyclare

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Couldn’t fault the cleanliness of the hotel. Poor breakfast, ran out of bread/pastries/fruit and very limited choice outside of this. No breakfast tea choice only flavoured tea. No milk availability outside of breakfast time for UK tea drinkers despite being offered free tea/coffee throughout the day. Bar 1 receptionist who was helpful on our last day the staff were surly. Room cleaning was good although we had to ask for toilet paper which hadn’t been replenished. Leave an extra 10-15 minutes to get the lift to go downstairs as there are only 2 lifts and in the morning they are so bad we walked down the stairs a few times.
Stayed 6 nights in Jul 2025

8/10 Good

Jennifer

Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

2/10 Terrible

Verified traveler

Disliked: Property conditions & facilities, room comfort

Don't stay here!!!!

I will not stay here again. They really need to update their rooms. The 1st room I was in the sink didn't work. They didn't have a plug to let the water out of the sink. I had to fight to get the water down the drain. The iron board wouldn't work. The legs on it was broke. I tried to get it to stand and it kept falling down. Lastly they had this tall mirror in both rooms that had this dirty big stain on it. It was a permanent stain. The second day I was able to move to a room that not accessible which they gave me the first time. I was told they overbooked. The 2nd room had the big mirror with the brown permanent stain on it again and the ac was so loud that I couldn't get any sleep. I tried turning it off and sleeping. But it was too hot. Overall I didn't enjoy my stay. I also shared this with Hilton Honors who I also am a member. I could of booked through them. But the prices on their site were for the same room. Oh let me not forget they put me near a utility closet. So I could hear the workers right next to me. My stay was horrible. I will NOT ever stay there again. But I do wonder if I booked from Hilton I would of gotten a better room. The best thing about the hotel is the location. Its near 34 Street.
Stayed 2 nights in Jul 2025

6/10 Okay

Sreekanth

Stayed 3 nights in Jul 2025

10/10 Excellent

Jorge Luis, Bayamon

Stayed 4 nights in Jul 2025

6/10 Okay

Peter

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This was a well located property. Staff were helpful. The rooms could use updating and maintenance.
Stayed 3 nights in Jun 2025

6/10 Okay

Sarah

Traveled with family
Liked: Cleanliness, property conditions & facilities
Free breakfast was good. Price was very good. Very small area, however, for breakfast so when crowded, gets tight. Rooms also very small. Was very hard for 4 people to get around the room and not enough room to keep our bags out. Staff very responsive to any room needs. Has ice machines and water dispensers to refill water bottles. Noise from street outside the hotel at all hours, because it is New York. Location was further from time square than I would have like, but very convenient to Amtrak at Penn Station and easier to go south to lower Manhattan. Subway right down the street and around the corner.
Stayed 4 nights in Jun 2025

10/10 Excellent

Josh

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The location was very convenient. The hotel was well maintained and secure. We really enjoyed our stay!!
Stayed 4 nights in Jun 2025

4/10 Poor

Mark

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
We arrived at noon for check-in, but no rooms were available; this is understandable. When we asked for them to hold our two small carry-on bags until we checked in, the young lady at the front desk said that there was "no room" left to hold bags. What? She repeated this several times and offered nothing other than - "no, we can't hold your bags". About 10 minutes later, I approached a woman who appeared to be a manager/supervisor, and she was great. She found room for our bags and saved the day. They need to replace the young lady who works at check-in. Also, the breakfast room is tiny and overcrowded. If you're expecting the typical level of service at a Hampton Inn, you'll probably be disappointed.
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveler

Traveled with group
Stayed 4 nights in Jul 2025

2/10 Terrible

Lisa Marie

Traveled with partner
Disliked: Amenities, property conditions & facilities
It was a very ugly experience, they stole my wedding ring
Stayed 3 nights in Jul 2025

8/10 Good

Yulia

Stayed 3 nights in Jul 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
AC controller never worked therefore causing the room to be loud and cold. Reported the problem daily. The staff did respond and seemed caring but never got it fixed.
Stayed 3 nights in Jul 2025

10/10 Excellent

Alexa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth the price

My friend and I stayed for 3 nights and overall we had a good experience! The restrooms were very clean, our bed was comfortable and every day room service offered to clean even though we were previously told it would be every other day. The only issue with our room was the AC was clearly not working correctly. Our room was extremely damp and warm our entire stay and the AC was so loud that it would disrupt our sleep. We didn’t check out the free breakfast, but still thought that was a nice addition in case we ever wanted it.
Stayed 3 nights in Jun 2025

4/10 Poor

Melissa

Stayed 2 nights in Jul 2025