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Fairfield Inn & Suites by Marriott New York ManhattanChelsea

2.5 star property

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Photo gallery for Fairfield Inn & Suites by Marriott New York ManhattanChelsea

Exterior
Reception
Room, 1 King Bed | Pillowtop beds, in-room safe, desk, iron/ironing board
Netflix
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Explore the area

Map
116 W 28th St, New York, NY, 10001
  • Madison Square Garden
    ‪6 min walk‬
  • Empire State Building
    ‪8 min walk‬
  • Times Square
    ‪16 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed

  • 168 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed

  • 267 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Pillowtop beds, in-room safe, desk, iron/ironing board

Room, 2 Double Beds

  • 182 sq ft
  • Sleeps 4
  • 2 Double Beds

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Exterior

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The price is $419 total
includes taxes & fees
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About this property

Fairfield Inn & Suites by Marriott New York ManhattanChelsea

Hotel in Manhattan
Along with a 24-hour fitness center, this smoke-free hotel has a snack bar/deli and a 24-hour business center. Free continental breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a meeting room, and a 24-hour front desk are onsite. Housekeeping is available on request.
Fairfield Inn & Suites by Marriott New York ManhattanChelsea offers 110 accommodations with safes and complimentary newspapers. Beds feature pillowtop mattresses. Televisions come with cable channels and Netflix. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center, a meeting room, and limo/town car service. This Art Deco hotel also offers a 24-hour fitness center, multilingual staff, and gift shops/newsstands.

Fairfield Inn & Suites by Marriott New York ManhattanChelsea is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Grab bar near toilet (34 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (36 inches high)

More

  • 1 building
  • 18 floors
  • Art Deco architecture
  • Built in 2010
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • HDTV with cable channels
  • Netflix

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairfield Inn Marriott ManhattanChelsea
Fairfield Inn Marriott ManhattanChelsea Hotel New York
Fairfield Inn Marriott New York ManhattanChelsea
Fairfield Inn Marriott New York ManhattanChelsea Hotel
Fairfield Inn Marriott New York ManhattanChelsea
Fairfield Inn Marriott ManhattanChelsea
Fairfield Inn Suites by Marriott New York ManhattanChelsea
Fairfield Inn Suites by Marriott New York ManhattanChelsea
Fairfield Inn Marriott New York ManhattanChelsea Hotel
Fairfield Inn Marriott ManhattanChelsea Hotel

Fairfield Inn & Suites by Marriott New York ManhattanChelsea Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 515 out of 1001 reviews
Rating 8 - Good. 282 out of 1001 reviews
Rating 6 - Okay. 113 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 46 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, especially for the price. Stayed at numerous hotels in the city throughout the years - most more expensive than this one - and this one is just as good or better. The breakfast was better than I expected. Lots of good options. Free tea and coffee available for most of the day, free water in the lobby. The location was conveniently located next to two subway stops and was on a safe street. The only downside was that the rooms that faced the street could be a little loud at night due to traffic noises.
Stayed 4 nights in Feb 2025

10/10 Excellent

Anu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff and clean room! Great location and perfect value for our money.
Stayed 3 nights in Feb 2025

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Dawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 5 nights in Feb 2025

6/10 Okay

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Miriam

Traveled with group
Liked: Staff & service, property conditions & facilities
Love the location, close to everything! Could improve the cleaning of the bathromm
Stayed 5 nights in Feb 2025

8/10 Good

Lindsey

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was great! The room was not ready when we checked in at 3:00PM but they upgraded the room for the inconvenience.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Area
Stayed 3 nights in Feb 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Cierra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

DIANA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent option to stay in NY. Walking distance from Time Square. Subway accesible from both corners different routes. Super confy beds and great breakfast.
Stayed 3 nights in Jan 2025

10/10 Excellent

Sean, Ashburn

Stayed 1 night in Jan 2025

8/10 Good

Sovereign

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Beds were very uncomfortable
Stayed 2 nights in Jan 2025

8/10 Good

jessica

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed here with my daughter. It’s a great mid town option to up or down manhattan. Subway stations are a block away. Staff was so kind and having breakfast in the morning is the biggest plus.
Stayed 3 nights in Dec 2024

8/10 Good

L Angelique

Stayed 1 night in Jan 2025

10/10 Excellent

Sudhakar

Disliked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Nga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly. The beds are very soft and lumpy. Overall great stay.
Stayed 2 nights in Jan 2025

8/10 Good

Kimera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Aisha, Brooklyn

Stayed 1 night in Jan 2025

10/10 Excellent

JANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kim Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Dorit

Traveled with family
.
Stayed 1 night in Jan 2025

10/10 Excellent

Edgar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good breakfast, sometimes noisy at night.
Stayed 3 nights in Dec 2024

10/10 Excellent

Margaret

Stayed 1 night in Nov 2024

8/10 Good

Derrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than being scolded like a 7 year old child, by an elderly man pushing a mop bucket, our stay was good. The hotel areas are small, but the bed was relatively comfy, and the shower was great. The hotel & the room were clean. The location is central to most everything, and multiple subway stations are close. Overall... a nice 3rd visit to NYC in '24. The elderly man pushing the mop bucket needs to learn how to speak to a 58yo patron. Otherwise... a good stay.
Stayed 3 nights in Dec 2024