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Embassy Suites by Hilton New York Manhattan Times Square

4.0 star property

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Exterior
Reception
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Room, 1 King Bed (Empire Skyview with Terrace) | View from room
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Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Pet friendly
  • Laundry

Explore the area

Map
60 West 37th Street, New York, NY, 10018
  • Times Square
    ‪6 min walk‬
  • Empire State Building
    ‪6 min walk‬
  • Grand Central Terminal
    ‪10 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪24 min drive‬

Room options

View all photos for 1 King Bed City View

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1 King Bed City View

8.6 out of 10
Excellent
(71 reviews)
  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

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Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(157 reviews)
  • 277 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Accessible (Hearing, 3x3 Shower)

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Studio, 1 King Bed with Sofa bed, Accessible (Hearing, 3x3 Shower)

9.6 out of 10
Exceptional
(5 reviews)
  • 331 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa Bed (Empire Skyview)

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Junior Suite, 1 King Bed with Sofa Bed (Empire Skyview)

7.8 out of 10
Good
(25 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Empire Skyview)

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Room, 1 King Bed (Empire Skyview)

7.4 out of 10
Good
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Empire State Bldg Skyview)

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Room, 1 King Bed, Balcony (Empire State Bldg Skyview)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Accessible, Non Smoking (3x3 Shower)

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Studio, 1 King Bed with Sofa bed, Accessible, Non Smoking (3x3 Shower)

10.0 out of 10
Exceptional
(1 review)
  • 293 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Accessible, Non Smoking (w/ roll-in shower)

Studio, 1 King Bed with Sofa bed, Accessible, Non Smoking (w/ roll-in shower) | Premium bedding, down comforters, pillowtop beds, in-room safe

Studio, 1 King Bed with Sofa bed, Accessible, Non Smoking (w/ roll-in shower)

7.6 out of 10
Good
(8 reviews)
  • 310 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed (Empire Skyview with Terrace)

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Room, 1 King Bed (Empire Skyview with Terrace)

  • 330 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Sky View

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1 King Sky View

8.6 out of 10
Excellent
(24 reviews)
  • 320 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

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Studio, 1 King Bed with Sofa bed, Non Smoking

8.2 out of 10
Very good
(189 reviews)
  • 320 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Bed Sky View Hearing Accessible

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1 King Bed Sky View Hearing Accessible

9.4 out of 10
Exceptional
(14 reviews)
  • 277 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (hearing acc)

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Room, 1 King Bed, Accessible, Non Smoking (hearing acc)

8.2 out of 10
Very good
(17 reviews)
  • 277 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed City View, MOB Accessible with 3x3 Shower

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1 King Bed City View, MOB Accessible with 3x3 Shower

9.2 out of 10
Wonderful
(14 reviews)
  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Sky View, Hearing Accessible

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1 King Sky View, Hearing Accessible

9.2 out of 10
Wonderful
(7 reviews)
  • 293 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (hearing acc)

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Studio, 1 King Bed with Sofa bed, Non Smoking (hearing acc)

7.6 out of 10
Good
(15 reviews)
  • 293 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King City View, MOB Hear Accessible with 3x3 Shower

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1 King City View, MOB Hear Accessible with 3x3 Shower

8.0 out of 10
Very good
(6 reviews)
  • 293 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King City View Balcony, Hear 3x3 Shower

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1 King City View Balcony, Hear 3x3 Shower

  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Sky View Balcony

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1 King Sky View Balcony

8.0 out of 10
Very good
(3 reviews)
  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Bar (on property)

Hyatt Place New York City/Times Square

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very Good, (2700)
$804 nightly
The price is $804 total
includes taxes & fees
Hyatt Place New York City/Times Square

About this property

Embassy Suites by Hilton New York Manhattan Times Square

4-star hotel in Manhattan
This smoke-free hotel features a restaurant, 2 bars/lounges, and a 24-hour fitness center. Free buffet breakfast, free WiFi in public areas, and a free manager's reception are also provided. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite. Housekeeping is available on request.
Embassy Suites by Hilton New York Manhattan Times Square offers 310 accommodations with laptop-compatible safes and safes. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 16 years old are not allowed in the fitness facility without adult supervision.

Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and 6 meeting rooms. Event facilities measuring 3498 square feet (325 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a rooftop terrace, and multilingual staff.

Embassy Suites by Hilton New York Manhattan Times Square is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. A complimentary manager's reception is offered each day.
The Heist - This lobby lounge specializes in American cuisine and serves dinner only.
The SkyLawn - This restaurant specializes in American cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (USD 100 per day)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • The Heist
  • The SkyLawn

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 24-hour business center
  • 3,498 square feet of conference space
  • 6 meeting rooms
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 39 floors
  • Built in 2017
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
18 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per night
  • Resort fee: USD 34.43 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: USD 100 per day (49 ft away)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Children under 16 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hilton New York Midtown Manhattan Hotel
Embassy Suites Hilton Midtown Manhattan Hotel
Embassy Suites Hilton New York Midtown Manhattan
Embassy Suites Hilton New York Midtown Manhattan Hotel
Embassy Suites Hilton New York Midtown Manhattan
Embassy Suites by Hilton New York Manhattan Times Square Hotel
Hotel Embassy Suites by Hilton New York Midtown Manhattan
Embassy Suites by Hilton New York Midtown Manhattan New York
Embassy Suites Hilton Hotel
Embassy Suites Hilton

Embassy Suites by Hilton New York Manhattan Times Square Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1138 out of 2330 reviews
Rating 8 - Good. 639 out of 2330 reviews
Rating 6 - Okay. 330 out of 2330 reviews
Rating 4 - Poor. 128 out of 2330 reviews
Rating 2 - Terrible. 95 out of 2330 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Vicente

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Highly recommended!
Stayed 1 night in Mar 2025

10/10 Excellent

Enrique

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very nice staff (Front desk, housekeeping, restaurant and bartender) Adam was very nice and welcoming!
Stayed 3 nights in Mar 2025

10/10 Excellent

Hector

Stayed 4 nights in Mar 2025

10/10 Excellent

Del

Stayed 2 nights in Mar 2025

10/10 Excellent

Delgersaran

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Lyanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
awesome
Stayed 4 nights in Mar 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Central location
Stayed 3 nights in Mar 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Not a do-over.

Bottom line: extremely disappointing. This location was very convenient and seemed to have all the things we'd need for our large groups stay. Day one I received the pack n play held for us for our baby, opened it up to what would be the equivalent of an entire box of cereal worth of crumbs in the bottom from the previous recipient. These are for babies! How do they not open them and clean them? Beyond disgusting. Our room was also not extremely well cleaned but nothing to that degree, albeit there were numerous damaged fixtures/items that would be easy fixes to make the place seem to be kept up considerably more than it actually is. The elevator was slow, but not sure what can be done there. However, plan accordingly to wait for an empty spot for at least 15-20 minutes especially if you have a stroller or walker (we had both). The kicker was on the final day; we stopped in the lobby bar for a couple of basic beers. We were handed 16oz twist offs to which I began to twist mine...no click from the seal. Upon further examination, there is no seal (i.e. the ring is not even on the bottle). Further inspection = the bottle was not even full. They served me a USED bottle of beer. We've stayed with Hilton for years as they were such a quality company at one time, but in recent years they continuously dwindle in quality, service and cleanliness. We won't be back here nor are we likely to seek out any Hilton moving forward.
Stayed 5 nights in Mar 2025

6/10 Okay

Ali

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
They charge 30$ for overnight stay,even if you don’t use that at restaurant. We arrived late at 11:30 pm and still got charged for 30$, and couldn’t use that at the restaurant as it was closed.
Stayed 2 nights in Feb 2025

6/10 Okay

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Ronald

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
First of all they are very cramped compared to other embassy suites. It's one room, not a suite. There is no room to move around and is very, very cramped with the sofa open. They are also woefully understaffed. There is a very long way for everything. Check out only had one person working at the desk. Took forever. 3 elevators is not enough to accommodate all the people. Always at least a 5 minute wait for one. It took 45 minutes just to place an order at the restaurant with only one person handling the whole restaurant including the bar. The food was good but very overpriced. Just an ok stay.
Stayed 5 nights in Mar 2025

10/10 Excellent

Julie, Elma

Stayed 4 nights in Mar 2025

10/10 Excellent

Tara, Killeen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location with great Embassy Suites seevice

Great friendly desk service Daily food credit helped with budget HVAC system wonderful
Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Allen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really appreciated the daily room cleaning to keep things clean throughout our stay. This is hard to find nowadays. Breakfast was good. Very efficient. The nightly manager's reception was underwhelming.
Stayed 7 nights in Mar 2025

10/10 Excellent

shardae

Stayed 2 nights in Mar 2025

10/10 Excellent

Vickiemae

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was great, with an AMazing view!
Stayed 3 nights in Mar 2025

8/10 Good

Elena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay near Bryant park, very close to the subway station, 15 minutes walk to the Time Square.
Stayed 3 nights in Jan 2025

10/10 Excellent

Elise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would Recommend

Hotel was clean and accommodating! I had an extremely early flight and although I couldn’t check in until 4pm the hotel held my luggage while I roamed the city.
Stayed 3 nights in Mar 2025

10/10 Excellent

Wilfredo

Stayed 4 nights in Mar 2025

6/10 Okay

Justin

Business traveler
Liked: Cleanliness, staff & service, amenities
Convenient location in midtown. Property is very mid-tier and rooms are quite small. Fine on a budget, but definitely don't expect too much
Stayed 2 nights in Mar 2025

8/10 Good

Willem Mari

Liked: Cleanliness, property conditions & facilities
The hotel was ok but had very little space in the lobby and dining rooms. The staff for the most part was ok, not welcoming at all. I arrived early not expected to check in until 4:00 P.M. But, I wanted confirmation that my two rooms were connected like I was told when I called the week prior, the front desk agent looked bored and enjoyed told me they were on different floors. At check in, I had a different agent way more who for my family to have adjoining rooms. Nadia was helpful and her tone and attitude were warmer than the previous agent.
Stayed 4 nights in Mar 2025

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
staff were very nice and welcoming
Stayed 3 nights in Mar 2025

6/10 Okay

Nicholas

Stayed 1 night in Mar 2025